New Seller Needing Feedback on My Items

Hi

 

I am trying to open a side business by selling stuffs on eBay.

 

I am selling engagement rings made with cubic zirconia (middle grade ~ with high enough shine and durability) and 925 silver coated with rhodium (to ensure its shine is long lasting and avoiding alergic reactions (some people I researched are allergic to nickel which is in silver).

 

I priced my products quite low but not rock bottom low, as I cannot compete with bigger sellers who can get items at much lower prices.

I tried to have good pictures & some videos.

In IG (instagram), I have many likes.

I have people bookmarking or watching my items, but no one is pressing buy.

At this stage, I am hessitant in relisting the item before knowing how to ensure sales.

 

I wonder if anyone can help me to give any inputs about why these items are not selling.

 

Any advice is much appreciated.

 

My items can be found here 

https://www.ebay.com.au/itm/8-75-Carat-Diamond-Tennis-Bracelet-4mm-0-25-carat-VVS1-D-Clear-Round-Dia...

 

Padi
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Re: New Seller Needing Feedback on My Items

And the new ID is compounding the problem.....I see a short selling career ahead if indeed he sells anything at all.

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Re: New Seller Needing Feedback on My Items

To the OP of this thread, if you are still keeping an eye on the replies...

 

My first reply, I figured you had just made a couple of unintentional errors is the way you listed your items, and so focused on that, just mentioning "you really shouldn't" use diamond in the title, and whacked on the bit about keyword spamming so you know that there are policies about such things.

 

But even though you've got 'simulant' in a few titles, a couple still just say 'diamond', so I thought maybe it will help to make this as clear as the best quality CZ there is - it is against policy to describe something as a diamond when that is not what it is - quote from the policy below:

 

If the mineral composition of the diamond is different from the natural diamond, you are required to identify the diamond as "simulated" in the title, items specifics and description immediately preceding the name of the simulated diamond.

 

https://www.ebay.com.au/help/policies/prohibited-restricted-items/jewellery-precious-metals-loose-be...

 

You won't have to worry about selling your items on ebay if eBay won't let you sell here due to policy breaches. Smiley Frustrated

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Re: New Seller Needing Feedback on My Items

I haven't caught up with the replies in this thread. Im very sorry. But I am very10 grateful with the honest comments.
Only now I caught up and made some notes.
My titles and descriptions are based on other cz rings that is sold most regularly.
Yesterday I was buying stuffs to make the lightbox and making the lightbox itself.
Today I am changing the description.
I'll try to fix some now.. before I go to back to work. I work ft.
Thanks again. I am not ignoring. I am time pressed. Thank you
Padi
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Re: New Seller Needing Feedback on My Items

Hi.. just a quick update.
I cannot change my id, it needs to stay for another 30 days. If u guys have any suggestions on ID... and if u want to give inputs.. please do so. I very much welcomed suggestions.
I changed the descriptions, removed diamonds and put in cz.
I bought a few items that my household needs atm so I get feedbacks.
It is a rushed work, but I think those are the main points I get from. I will check back in after work today.
Again thank you and good night.
Padi
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Re: New Seller Needing Feedback on My Items

OP, I appreciate that you are taking the comments seriously, and working towards being in compliance with eBay's policies.

 

Taking note of your new name change (australianethicaldiamond), are you changing your stock to laboratory-grown diamonds? I will say that taking an ethical approach to precious stones is a powerful thing to do. There's no doubt about the heartbreak and misery which diamond-mining has caused and continues to cause, and after all, if we value a stone for its chemical properties, brilliance, resilience and beauty, there is no reason to favour a natural diamond over a cultured diamond.

 

(I don't favour the term synthetic diamond very strongly, as it gives a misleading impression. A diamond produced in a laboratory with the techniques available today is not only as beautiful and strong as a natural diamond, but even more so. Laboratory-grown diamond or cultured diamond are two terms that in my view are far more apt. For marketing purposes, I think cultured diamond couldn't be bettered.)

 

However, if your stock will remain mid-range (AAA) machine-cut cubic zirconia, your username may lead buyers to assume that you deal in laboratory-grown diamonds, since one of the main marketing strategies for these diamonds is that they are ethically produced rather than unethically mined.

 

If you are still going to be selling the CZ jewellery, be prepared for disappointed buyers who will be expecting a thousand-dollar ring for under a hundred dollars. It sounds preposterous, I know. But lord, oh lord, the number of times I have heard people speaking of their extreme cunning in grabbing an incredible bargain, only to be outraged and disappointed beyond all imagining when they find that their "incredible bargain" was not that, and that they had paid for a replica/imitation/non-brand copy/simulated stone rather than precious stone/etc., etc., etc.

 

It's only going to get worse. The descriptions on eBay are always being skipped by many buyers - especially ones who use their smart devices to buy. eBay is already presenting items in searches in the most ridiculous and confusing way, requiring buyers to find the right link to click onto in order to see what they're actually seeking!

 

So ... do everything you can, if you're still going to focus on selling CZ jewellery, to inform the buyer about exactly what they are buying. Don't rely on the price; I've seen even otherwise sane and logical people turn into frothing look-what-i-got-for-a-fraction-of-the-pricers on eBay and on other online shopping sites. We've seen it time and time again on these boards, too - far too many people who come here to post of their disappointing purchase to whom the oft-repeated advice "If it's too good to be true..." is given, only to fall on deaf ears.

 

I did take a very quick look at your listings, to ensure I knew how you were presenting the items. I can see you're using the term simulant (except in the tennis bracelet) in the title. Make sure you specifically include simulated as required by eBay policy. This will enable buyers who are specifically looking for diamonds to exclude the word simulated in their search.

 

I'd also not use the word "excellent" for the cut in item specifics. These are machine-cut, not hand-cut. They're not excellent (in my view, and not as an objective measure). You can think about how to describe the quality of the cut, but I think the best you could do is say "very good - see grading and clarity specifics for further details". With the clarity being VVS1, again, err on the side of understatement.

 

I do want to make the point again that a ring whose value is under $100 is not really suitable (in my opinion) in our culture to be marketed as an engagement ring. I take note that some people will certainly be looking to minimise their costs as a young married couple, and won't be going all out on an engagement ring. Still others will consider a simulated stone to be just as good as a precious stone (and certainly a lot cheaper). Of course there's no doubt that the intention and motive in giving an engagement ring is more important than the value of the ring. Withal, I do think that an engagement ring is something special and that making an effort to get something that does justice to the occasion means that a $35 CZ ring is not going to cut it. (Even the care instructions in your listing acknowledges tacitly that these stones are considerably more vulnerable to damage than a diamond, or a high quality hand-cut CZ, for instance.) There's a difference between spending insanely too much (even going into debt for some ridiculous mammoth of an engagement ring) and insanely too little. That's why I think a better customer base for you to market to will be women looking for a pretty dress ring, some costume jewellery of decent quality.

 

 

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Re: New Seller Needing Feedback on My Items

Unfortunately the damage has been done....with a misleading ID in use for the next 30 days you may lose more sales than you make.

 

To be honest, you have not lost anything of any value so I would ditch this ID and start a new one.  Keep this one to buy stock and packing supplies but start a new one with an appropriate ID and make sure you have all the improvements made to your listings before putting them up.

 

Just because you have copied current listings it does not mean they are right and conform to ebay policy.   They just have not been reported to ebay.

While technically they may be diamond simulants it would be a lot less ambiguous to call them by the name that most people will understand....CZ.

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Re: New Seller Needing Feedback on My Items

Ok. I am a little confused here.. i thought there r many diamond simulants incl cz, moissanite.
So.. my listing which didn't include diamond http://www.jewelrynotes.com/the-most-important-facts-to-know-about-diamond-simulants/ its own is correct? Isn't it?

Padi
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Re: New Seller Needing Feedback on My Items

Rightfrom the start you said you were selling cubic zirconias.   If that is what they are then say so.  Any mention of diamonds is likely to land you in strife.

 

Long time sellers and boardies know that many buyers don't read descriptions or understand details....they will see the word "diamond" and decide they will be getting the real thing.

 

 

 

 

 

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Re: New Seller Needing Feedback on My Items

Diamond,wedding and engagement all need to be taken out of your listings because you're selling cheap jewelry and cheap jewelry has no place for weddings or engagements in my opinion and that's why you won't sell much,sorry.

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Re: New Seller Needing Feedback on My Items

I agree with the countessa.

I had a look at one of the ads and my first thought was..why advertise this as an engagement ring?

I think it was about $35 and honestly, I am not a snob when it comes to jewellery but I doubt if 99.9% of couples would look twice at a $35 ring on ebay as a serious contender for their ring, no matter what the stone was.

 

It's costume jewellery. Advertise it as such, don't use the word diamond in the title, cubic zirconia is readily understood.

 

A bit more detail in the description would help, to reassure people it is reasonable quality costume jewellery.

The only detail you seem to have is how to look after it & it is full of warnings about jewellery becoming cloudy, scratching etc. Bit of a turn off. I am not saying it isn't accurate or shouldn't be included but maybe at the end of a description that highlights the good points.

 

Also, sizing.  I'm no expert but have seen some rings advertised by letter sizing, not number sizing so wouldn't have a clue what size the ring actually is. I bet a lot of other customers don't either.

Rings are a bit more size sensitive than bracelets & have to fit so that's one reason some people might just pass over your ad.

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