on 02-04-2013 10:10 PM
Don't mind me - just ranting about postage charges from one of our Top Rated sellers.
TRS - Feedback nearly 3000 - selling clothes.
I bought two items - charged $11 combined postage.
*shrugs*
fair enough, I knew up front and calculated the cost into my purchase price calculations.
The items arrived today.
They were squished into a in a 500 g satchel - but here's the kicker - they weigh (according to my trusty digital postage weighing scales) 1006g
on 02-04-2013 10:23 PM
Post and handling charge is $9.00 500g stachel. A combined postage and handing charge is $13.00
You got a $2 discount by the way she has written it-in a 'stachel'.
Can't see the connection though between her postage costs & fees going up.
on 03-04-2013 07:06 AM
If there was a return address on the satchel then it is very likely that they will be billed for the extra postage (plus a $1.50 admin fee) by AP
on 03-04-2013 10:45 AM
Thanks Foxy, I couldnt see the correlation between the two either!
So if AP picked up on the diiference in weight and the seller has a return address, she will be billed anyway. If she didnt have the return address well, she was foolish.
At the end of the day you got your item that you paid for, and got a discount on the postage, so I dont get why you are upset?
on 03-04-2013 10:57 AM
oh, ok - because they wrote differently in their item description, they're allowed to circumvent eBay's policies and FVF's by profiting on postage (which eBay don't get a cut of), and they're also allowed to send 1006 g in a 500 g satchel and only pay Aus Post for the 500g..
Fair enough - I didn't know that - never knew I could make up my own rules to get around eBay's policies and fees or Aust Posts’...
Never knew I could do all that and still be ranked as a top seller.
Glad you cleared that up for me - Thanks.
*goes off to adjust listings*
as for correlation - LOL - head for business eh?
I'm gonna have a guess here - but chances are eBay are putting up their fees cos they're not making the profit they want - and here we have a top rated seller (and where there's one, there is possibly more) avoiding FVFs by putting profit into postage on a few hundred items a month.
and as for AP - they were entitled to double the money they were paid - so it's like theft - going into a store and only paying for half of what you take. and just as it's done in our B&M stores - the price of theft (not to mention fraud) is worked into their budget - so if their bottom line isn't high enough - guess what they do?
and I didn't get a discount on postage - I paid $4 over what I should have for a 500 g satchel - now if this happens a couple hundred times a month - that's a nice little tax free and fee free money earner, aint it? near enough a $1000 a month!
meh..... as you were.
on 03-04-2013 11:00 AM
and no return addy - a first name and a mobile phone number.
on 03-04-2013 11:08 AM
I believe that ebay.com sellers have to pay FVF on postage also so perhaps you could help ebay.au out & suggest they adopt the same policy-I'm sure all the Australian sellers would be eternally grateful to you.:-x
Re the underpayment of postage,it may take a little homework on your behalf however I'm sure you could find all her details,report her to AP on their 13 number & rest easy knowing you've helped out AP as well.:-x
Civic minded people like yourself are few & far between mores the pity 🙂
on 03-04-2013 11:40 AM
I'm sorry but annoyed as it makes me when people rip off AP I don't see the correlation between that and ebay fees. The seller quoted a perfectly reasonable $11 so what difference would it have made to ebay if they had been honest enough to send in a 3kg satchel.
I absolutely agree with Foxy that you should report the seller to AP who are actually partly to blame because somebody along the delivery chain should have realised that the parcel was massively overweight.
I would also leave the seller less than pos feedback with a comment about the postage being deceptive.
I also would like to know why you have made a blanket statement about ebay raising fees, many of us who have done their sums have come to realise that our fees will actually be less.
on 03-04-2013 12:23 PM
that's a nice little tax free and fee free money earner, aint it? near enough a $1000 a month!
Tax is paid on all profit regardless of where it comes from
on 03-04-2013 12:34 PM
I would love to know what people think of this.
You have an order and do for Free post. Thinking you can cover the cost of a 500g satchel with this order.
You are pretty sure it is under 500g, but after packing it all it is just over. On the scales you have at home.
So you repack and cut down on some packing materials.
It now weighs 502g. Or thereabouts.
Now my question, is this still too much for a 500g satchel? Or is a few grams over OK?
Now if you think a few grams over is OK, at what point do you draw the line and say it must go in a 3kg satchel.
I am not really sure myself, but would love to see what others think.
The reason I ask is I had one of 518g today, I repacked it and it came to 497g, so all was OK. But would I have tried to get it through if it was 1 or 2 grams over. honestly I am not sure. But I may well have. Is that very bad of me?:-(