PAYPAL ,ITEM RETURNED NOT AS SENT

[gregorycosmo]

HI

JUST HAD A SITUATION WHERE I SOLD AN ITEM ON EBAY WHICH WAS PAYED VIA PAYPAL

PURCHASER WANTED A 50% DISCOUNT ON THE ITEM AS HE SAID HE COULDNT AFFORD IT(ITEM WAS A BUY IT NOW ONLY LISTING)

WE NEVER OFFERED A DISCOUNT.HE PURCHASED THE ITEM THEN UPON RECEIVING IT SAID IT WAS FAULTY

WE ASKED FOR THE ITEM TO BE RETURNED SO WE CAN INSPECT IT AND IF THERE WAS AN DAMAGE DURING TRANSPORT ETC WE WOULD REFUND ,HE REFUSED AND OPENED A PAYPAL DISPUTE REQUESTING 1/2 THE MONEY BE RETURNED 

WE DECLINED AS WE KNEW THE ITEM WAS GOOD,WHY WOULD YOU WANT A FAULTY ITEM ?

WE RECEIVED THE ITEM BACK(WAS A SET OF INSTRUMENT GUAGES ) BUT HE HAD STOLEN THE GUAGES AND SENT ONLY THE HOUSING BACK

WE IMMEDIATELY INFORMED PAYPAL WHO SAID TO GET A PHOTO AND A LETTER FROM A REGISTERED WORKSHOP STATING CONDITION OF RETURNED ITEM WHICH WE DID AND SENT THEM TO PAYPAL(THEY REPLIED THEY HAD RECIEVED THE INFO

TODAY PAYPAL SENT AN EMAIL CASE CLOSED IN FAVOUR OF BUYER(WHO STOLE THE GUAGES)

THEY SAID WE CAN FILE A DISPUTE IF ITEM WAS NOT RETURNED AS DESCRIBED....THEY ALREADY HAVE THIS INFO ...DONT THEY READ IT .....WHY REFUND THE PURCHASER AND THEN ASK IF ITEM NOT RETURNED AS SENT FILE A CLAIM ESPECIA;LLY WHEN I HAVE CALLED AND EMAILED REGARDING THE CLAIM PREVIOUSLY

THIS IS THE REASON I HATE PAYMENT GOING THRU PAYPAL,IT ALLOWS LOW LIFE TO MAKE FALSE CLAIMS / STAEL ITEMS AND GET AWAY WITH IT

ACTIONS LIKE THIS WILL FORCE PEOPLE TO HAVE LOCAL PICK UP ONLY ON THEIR ITEM SO AS NOT TO HAVE TO DEAL; WITH PAYPAL WHO ARE GEARED ONLY TOWARD THE BUYER

I HOPE THIS DOESNT HAPPEN TO ANYONE ELSE

WILL LET YOU KNOW WHAT THE OUTCOME IS BY 2 JUNE 2013

REGARDS

[foxette-in-sox]

Why is this neg any different to all the other negs & neuts you have ?:|

[gregorycosmo]

foxette-in-sox

the negative in this case was left by someone who stole an item and used neg as an added  means to establish validity to return an item

if you cannot see the difference then i nor anyone can help you

ps the neg below it was the case of selling an item which was pick up only

he paid for the item

we advised  him the item is awaiting to be pick up 

we offered to arrange postage of the item at his cost

he refused to pay postage 

we put in a cancel transaction request and refunded him his payment 

he refused to cancel the transaction and left neg...never paid for the postage 

ebay said they cannot do anything about it 

so yes this neg is different to the other neg

regards