Payment Being Held????? Recommendations for Other Venues?

[craftymel1]

So now Ebay are withholding money.... I have to send a $300 dolar item to a customer without receiving a dollar for it untill 21 days later. Does anyone in Ebay actually have a clue what they are doing? Do they have any business experience at all?
Would like to know if anyone can recommend any alternative selling venues - thinking it's about time to abandon ship here.

[4green2000]

Started selling on my own free site (well $5 month)

Non of this bs funds held etc etc etc etc etc etc.............

Do the same, that way ebay may get the message..Mmmmm,maybe they wont as they seem quite thick to me !! 

[i-love-my-sheep]

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@craftymel14 wrote:

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@i-love-my-sheep wrote:

While others are suggesting new critters, do you do sheep?

The way you're going with forum member, it might not be long until you get the required amount of feedback!!

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Something like this? 😉
https://www.etsy.com/au/listing/192985928/crochet-sheep-amigurumi-sheep-plush?ref=shop_home_active_6

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Yes!!! They are extremely CUUUUTE!!!! Do you need to join that site to buy from it? (I thought I'd better not mention the name in case they remove my message).

[5kazam]

You've had more than 25 sales transactions with US buyers??;

Well, methinks that most old and new eBay sellers would have a hard time filling that criteria.

[craftymel1]

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@i-love-my-sheep wrote:

Yes!!! They are extremely CUUUUTE!!!! Do you need to join that site to buy from it? (I thought I'd better not mention the name in case they remove my message).

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Thanks 🙂 I think you need to sign up with them to buy, but from memory it is pretty straightforward, (they also charge the lowest seller fees I have found on any site;)  )

[found-in-australia]

Quote: "<I>"This isn't etsy. Feedback is part of ebay. Buyers do seem to expect a seller to leave them fb first."

Why not ?

I buy something, pay for it, the sellers posts it, they should leave feedback then.

I message sellers if feedback hasn't been left within a week of an item being posted.</I>"

I leave feedback at the end of the transaction, either when I know the item has been received, or after allowing sufficient time for any problems to arise. I am happy to leave feedback first. However, once you have encountered buyers returning a different item to that which they bought as an item being msrepresented or not as described, or bizarre forms of extortion, etc, you realise that the buyer's responsibilities do not always finish merely with payment. A scam artist or outright problematic buyer (and I am not referring to someone trying to resolve a legitimate issue) does not deserve positive feedback and a glowing reputation just because they paid. These problems would arise with much less than one percent of buyers, but that is why I leave feedback at the end of the ttransaction.

[homostuck]

Thing is, the items was delivered and feedbacked with an ebay postage label 2 weeks ago! Ebay is lying about their policy as crafty said.

I'm furious. I may end up switching to gumtree if this policy is here any longer.

[cq_tech]

Complain to the FOS. At $1500 a time, the more people who do so, the quicker Paypal will drop their ridiculous new policy like a hot potato.

[colic2bullsgirlore]

vote with your feet  

https://www.paymate.com/cms/use-paymate-on-ebaycomau

Sell with Paymate on eBay.com.au!

Paymate is recommended by eBay.com.au as a safer payment method . As such it is fully integrated into the checkout which makes buying and selling with Paymate easy!

  Paymate for eBay Sellers

Sellers on eBay.com.au can offer Paymate as an approved payment option. By accepting payments via Paymate sellers receive their money faster because they get paid DIRECTLY into their bank account.

Paymate's proven risk management service reduces fraud and our back office services enable sellers to focus on growing their business.

Buyers will be able to checkout WITHOUT registering with Paymate and simply enter their credit card details on a secure Paymate Express payment page to authorise payment.

Sellers in Australia can accept payments in AUD, USD, EUR, GBP and NZD from overseas buyers but Paymate converts these into Australian dollars for payment into the seller's local AUD bank account.

Sellers can also list on www.ebay.com and price in USD.

PLEASE NOTE: To be eligible for provisionnal approval to accept Paymate payments, eBay sellers must either have a feedback rating of 0 or positive feedback rating of at least 98%. eBay sellers must validate their eBay member ID by linking it to their Paymate account.

[colic2bullsgirlore]

At least their "reserve" clause is somewhat clear cut

https://www.paymate.com/cms/images/PDF/terms-of-use-0414.pdf

Additional Reserve:

At any time and from time to time, we may temporarily suspend or

delay payments to you and/or designate an amount of funds that we must maintain in y

our

Account or in a separate reserve account (a “Reserve”) to secure the performance of your

payment obligations under this Agreement. We may require a Reserve for any reason,

including if you have a high rate of Chargebacks (described in paragraph 13), re

funds, or

other indications of performance problems related to your use of the Services. The Reserve

will be in an amount as reasonably determined by us to cover anticipated Chargebacks,

returns, unshipped merchandise and/or unfulfilled services or credit

risk based on your

processing history or such amount designated by our processor. The Reserve may be raised,

reduced or removed by us (at our sole discretion) at any time, based on your payment

history, a credit review, the amount of any arbitration award

or court judgment against you

in our favour, or otherwise as we may determine or require. If you do not have sufficient

funds in your Reserve, we may fund the Reserve from any funding source associated with

your Account, including but not limited to any fu

nds (a) deposited by you, (b) due to you

under this Agreement, or (c) available in your bank account, or other payment instrument

registered with us. You grant us a security interest in and lien on any and all funds held in

any Reserve, and also authorise

us to make any withdrawals or debits from the Reserve,

without prior notice to you, to collect amounts that you owe us under this Agreement,

including without limitation for any reversals of deposits or transfers made to your Account.

You will execute any

additional documentation required for us to perfect our security

interest in any funds in the Reserve. This security interest survives for as long as we hold

funds in your Reserve.

[digital*ghost]

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@found-in-australia wrote:

Quote: "<I>"This isn't etsy. Feedback is part of ebay. Buyers do seem to expect a seller to leave them fb first."

Why not ?

I buy something, pay for it, the sellers posts it, they should leave feedback then.

I message sellers if feedback hasn't been left within a week of an item being posted.</I>"

I leave feedback at the end of the transaction, either when I know the item has been received, or after allowing sufficient time for any problems to arise. I am happy to leave feedback first. However, once you have encountered buyers returning a different item to that which they bought as an item being msrepresented or not as described, or bizarre forms of extortion, etc, you realise that the buyer's responsibilities do not always finish merely with payment. A scam artist or outright problematic buyer (and I am not referring to someone trying to resolve a legitimate issue) does not deserve positive feedback and a glowing reputation just because they paid. These problems would arise with much less than one percent of buyers, but that is why I leave feedback at the end of the ttransaction.

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You know what really grinds my gears? (Not directing this comment towards you, just inspired by your post and the continual threads on the buying board about said same subject).

The fact that sellers have to continually explain / justify why they don't leave feedback upon receipt of payment, or at least before the buyer. 

It's not up to buyers when their seller leaves feedback, if they do at all. If receiving feedback is a nice thing, ok I can get that, compliments are always kinda nice 🙂 , if someone has an opinion about when they like to receive feedback, ok... but allowing that opinion to become what's expected of others, to the point where people feel ok about saying what amounts to "other people should conform to my opinion" doesn't seem ok to me. (Yes, I recognise the irony).

For not any particular rational and/or wholly reasonable reason, just in case it's of interest, messages from buyers asking me to leave them feedback aggravated me so much it is one of the main reasons I leave FB on receipt of payment, and it didn't matter how nicely it was worded, it always comes across to me as "I believe you are obligated to compliment me now----gimme" - it probably looks like I have conceded to expectations in some ways, but it's more about avoiding being highly annoyed with a buyer for what amounts to a very small reason. (I do occasionally get messages that were saved during checkout letting me know that the buyer expects me to leave FB immediately, and the funny thing is, not one single buyer that has made a big deal about their own FB actually bothered to leave me any  ).