SALES dead in the water !!!!

[rosiegrinsel]

My Ebay sales are gradually GRINDING TO A HALT !!

I am a Top Rated seller with around 20 items rolling over every 30 days

* All with Free Postage

* All with big watch counts

* 100% feedback score

Since the beginning of May.

1st to 16th May...............      56 sales (around my normal figure)

17th to 31st May  ...........       28 sales (NO sales at all 17th - 19th May)

1st June to 16th June......      27 sales

17th June to 20th (today) ... 4 sales

EBay please tell me please WHAT IS GOING ON   ?????

[rosiegrinsel]

Thankyou for your input "davewil1964"

Your positiveness is indeed enviable.

I am not a 'newbie' on ebay, I have had a store for quite a few years now.

(Tho I must admit there are always things to learn and keep up with on it).

I have looked at what you sell and am glad to hear that you are happy with your sales.

Just a query about your comment on 'Best match'.

I am wondering how do buyers find your books if they are looking for a particular title ?

I am doubting that they would sift through the 'rheems' of books for sale on ebay and just happen upon yours.  

Wouldn't they find a title most efficiently by 'Best match' ?

[davewil1964]

I have no idea how they search. By title and author most likely. Then probably 'In Australia' to weed out the UK sellers whose listings show at the top (of P+P - Lowest anyway).

It is unusual for a particular book to have more than 30 or 40 copies available. Take out foreign listings, and that leaves a manageable amount to look at, 'best' match or not.

[digital*ghost]

Wouldn't they find a title most efficiently by 'Best match' ?

Best Match, and all the other sort orders, are just that - sort orders. What makes one more efficient than another depends on the criteria the searcher finds most suitable; if they are looking for the lowest overall price, then price plus postage lowest first would be the most efficient sort order. Other refinements, as mentioned above, also make an individual search most efficient. 

The search engine, however, is - while it is supposed to be influenced by buyer habits - beyond the control of both buyer and seller, and can make any search order less efficient by excluding relevant items and including irrelevant items, and the search engine is what is causing these anomalies, not sort orders. 

[dart.silver.limited]

Hello from Scotland.

We are experiencing the exact same thing selling on Ebay UK and many people we know are as well. We have also looked in on the .com site forum board and its widespread thats for sure.

I have a couple of very friendly USA buyers , I ask them to carry out a few searches as it appears we all see differant results in searches based on so many differant things. Ebay appear to be second guessing what a buyer wants based on what they search, what they buy, and if they have past experiences....what they spend.

Best match is hopeless as it presently stands. We can go a whole day or 2 without a question, without an offer, without a sale, its like we dont exsist, then suddenly like last night several offers in the space of a couple of hours.

Best match factors many things in, what we think we have noticed and after 4 or 5 weeks of monitoring so much information the following seems to be the route.........

If you multiple items within a listing GTC will work best as sales history is taken into account. If like us you have unique items(in the main) GTC is hopeless as you will never get a boost up best match for newly listed as every 30 days the item retains the same item number, we are currently changing GTC to 30 days and assign the rule ' automaticaly relist until sold' .

Brought down 50 items yesterday and 50 items the day before and relisted without making any changes and those items were showing higher in best match on Ebay UK, Australia and USA , may be coincidence but offers started coming in.

We have around 1000 items nearing the end of GTC tomorrow so will bring these all to an end sometime Today and will only relist 50 per day so at least every day we will have listing that will be flying with 'newly listed' that best match promotes.

[bw_bargain]

Hi guys, just got a response from customer support, below is the message

This message is in regards to your report about issues with Best match. I have received a response from our technical team today and I was assured that nothings wrong with our system with regard to Best Match. For more information on how to improve your ranking in the search results, please read this article:

http://pages.ebay.com/help/sell/searchstanding.html

Sincerely,

[silveronline0408]

Same here, my sales have come to an halt, nothing at all, quite frrustating

[mylittleripple-store]

Same here. I am the top seller of my category. And now I can't see my listings in best match, not at the top any more. My sales  have gone quite dead now, since a couple of weeks ago, it's going down gradually....to a halt soon.

There's definitely something wrong with the search result display....

eBay should check on this!!!

[123jessika2008]

Hello Scotland,

I have read all the comments about this post and yours JUMPED out to me... You are so onto it. I went from a personal account just selling with no store doing absolutely fantastic with everyday multiple sales and since I opened a store with the free BIN listings which don't work I have lost 90% of my business. Auctions work... BIN don't. I am so going to try what you suggested starting today, adding 10 or 20 items a day from a variety of my categories to cover the market, 30 day listings not GTC... I agree they are not coming up in the searches until they are nearing the end. I have faith in your study and your findings and I am sure it will help. I don't sell overseas only post to Australia so don't have some of the other issues sellers are experiencing.

Will give you some feedback on this one in a few weeks. I also also tried listing some of my items from different categories in AUCTION format to attract buyers into my store. I have a wide variety of items from vintage,  ladies & kids clothing, porcelain dolls, teddy bears, books, collectables and unique items as well as my own kids stuff to sell. I am always adding new finds to keep people interested. I know what people buy and what they don't from my own findings.

Thanks for your input

Jessika

[123jessika2008]

dart.silver.limited

the above comment from me is in regards to your post on June 23rd

[beachandboho]

Can someone confirm at what point it is best to have a store. ie: is there a certain number of listings that you get up to when it is more economical to have a store? I realise if you don't have a store you can only list for 10 days, not 30 days which is a big difference too. But from what others are saying on here, maybe it is better to restart things more often, every 10 days anyway? Just wondering if there is a magic number when you are better off financially just having a store.