Seller-How to remove negative review >6 months old

[smaugham]

Hi Guys,

Please help. This happened >6 months ago. I've refunded a buyer after a couple of week of her purchase as she was too difficult to deal with since the purchase so i decided it's just too hard. However her negative review came out only a few days ago & my rating dropped from 100% to 92% 😢 & the review date when searched indicted as > 6 months ago which means eBay wouldn't help? 

How could this has happened as I checked my eBay daily & her negative review only came out a few days ago?

Appreciate your reply.

[smaugham]

It's odd but I'm pretty sure the review came up a few days ago since i checked my account daily.

It's FB alright but eBay is not doing anything about it. They just can't help with deleting after 6 months.

Thanks for your reply.

[smaugham]

This is my only negative FB. Thanks for the info pertaining reverting to 100% in a few months time. Yes I'm pretty sure the FB only appeared a few days ago. I will give my FB on eBay's survey on their service centre performance see if that help.

[smaugham]

Yes Sandy you can count on that!

[kh-stanley1]

Hi everyone,

This thread was getting a bit disjointed and off-topic, please keep the discussion on subject established in the original post.

Please also remember that discussion should always remain courteous and respectful.

Thank you for your cooperation.