That's a bit dodgy, isn't it?
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on โ20-11-2013 03:51 PM
I think I have just had my first echeque.
buyer initiated payment on the 13th November.
I had the little hourglass symbol there and when I hovered over it said being processed through paypal, and gave me an expected clearance date of 18th. Had a look in PayPal and it said something like payment pending...
It has just cleared a few minutes ago, so now I have the solid dollar sign indicating item is paid for and it tells me I have to post it.
But when I mouse over the dollar sign, it says payment was made on the 13th.
So even if I post it today, it will still look like it took me 7 days to post it.
I hope thatmy postage time DSR's don't get dinged!
Some people can go their whole lives and never really live for a single minute.
That's a bit dodgy, isn't it?
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on โ20-11-2013 04:02 PM
It was paid on the 13th, but the payment didn't clear until 18th, so both is really correct I guess.
I always send a contact note to the buyers who pay by echeque on the day the echeque clears - something along the lines of...
"Thank you for your purchase. Your echeque has cleared today and I have posted to you today also."
Trying to avoid that DSR problem you mentioned
That's a bit dodgy, isn't it?
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on โ20-11-2013 04:15 PM
I always send buyer who pay via eCheque a message ASAP after notification that lets them know I know they've initiated payment, that I'll post as soon as PayPal clear the payment and what they have estimated the clearance date range to be, and that they'll receive further email updates on the status of their order as it progresses (but that I'll be happy to answer any questions in the meantime) - hang leaving eBay / PayPal to create impressions re: postage time etc, for me.
That's a bit dodgy, isn't it?
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on โ20-11-2013 04:19 PM
We do the same. Send an email to say Thank you for your purchase. We've received notification from PayPal that you are paying by eCheque etc etc with the estimated clearance date and that we'll email once payment is received and their item posted.
Keep an eye on the dollar sign though because I think it actually updates to the date the payment cleared. Haven't had an eCheque lately so I can't confirm that.
That's a bit dodgy, isn't it?
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on โ20-11-2013 04:21 PM
my mum is correct though its still unfair to the seller, why should they have to be wary at all of DSR,s just because a purchase was made via a echeque. Seems bizarre that someone would need to fear retaliation threw absolutely no doing of there own. It should be payment made on the 18th that is when it cleared and was accessible prior to that it is simply pending meaning in a process of being fulfilled but not as yet complete. my mum has a point there should be a protection in place to protect the seller from unreasonable feedback being left due to an echeque delay. But what as they will just still leave it but say it was something else.
That's a bit dodgy, isn't it?
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โ20-11-2013 04:35 PM - edited โ20-11-2013 04:35 PM
Buyers who pay via eCheque should receive two emails from PayPal - one at the time of payment, which (if they read it) lets them know the seller has been advised not to send until it clears. The second one is the notification that their payment has cleared, so if they pay any attention to their inbox at all, there's no reason to mark the stars for postage time down due to payment clearance time.
Cuts the dispute time frame a bit in a way, though, if the 45 days is counted from the date of payment but there's a week or so where nothing can really happen.
That's a bit dodgy, isn't it?
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on โ20-11-2013 05:08 PM
@my*mum wrote:I think I have just had my first echeque.
buyer initiated payment on the 13th November.
I had the little hourglass symbol there and when I hovered over it said being processed through paypal, and gave me an expected clearance date of 18th. Had a look in PayPal and it said something like payment pending...
It has just cleared a few minutes ago, so now I have the solid dollar sign indicating item is paid for and it tells me I have to post it.
But when I mouse over the dollar sign, it says payment was made on the 13th.
So even if I post it today, it will still look like it took me 7 days to post it.
I hope thatmy postage time DSR's don't get dinged!
Hi Mum!
Not in the least dodgy!
I pay for 90% of my purchases via echeque.
Buyers & sellers are informed of clearance times (most of mine clear in 3-5 days).
Surely no buyer would be such a dumpkopf as to not allow time for the echeque to clear before they expect you to post items.
A blizzard of emails keeps the buyer informed when they clear-at least my inbox indicates so.
Hmmm..............I may have to consider the dumkopf bit!..............I'm no Rhodes Scholar.............but how come the bleedin obvious is so difficult to grasp for some buyers?
I feel for you sellers having to deal with the Great Unwashed.
That's a bit dodgy, isn't it?
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on โ20-11-2013 05:55 PM
I wash regulalry
Some people can go their whole lives and never really live for a single minute.
That's a bit dodgy, isn't it?
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on โ20-11-2013 06:02 PM
@repentatleisure1952 wrote:I'm no Rhodes Scholar.............but how come the bleedin obvious is so difficult to grasp for some buyers?
Nor am I, but I have come to learn that what is obvious is different for different people.
That's a bit dodgy, isn't it?
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on โ20-11-2013 06:17 PM
@digital*ghost wrote:
@repentatleisure1952 wrote:I'm no Rhodes Scholar.............but how come the bleedin obvious is so difficult to grasp for some buyers?
Nor am I, but I have come to learn that what is obvious is different for different people.
Point taken-I am suitably chastened & will immediately commence self flagellation & tear out what hair I don't have left!
Again I sincerely feel for you guys who have to deel with difficult buyers...........Plagarises Mum.....numpties!....love that term!

