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Resolved! tracking number

I see that ebay allows me to enter a tracking number against a sold item. I entered the number but can't see where it's displayed. Presumably the buyer will see it somewhere their end. (Where would the buyer see it?) Anyway, as a seller I'd be intere...

Resolved! What Might this Message Mean??

A buyer has placed a fully paid order ($6.99).In the sales record we see a message (below).We only offer standard mail delivery in our listing at $2.00. Express is an option.Not sure if we should take this as meaning that the buyer is requesting SOD ...

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Defects

I think they are gone, I have just checked my sellers dashboard. Previously had 11 defects - 10 items not received by buyer in China, refunded and blocked; and 1 for item not as described, blank CD sent in error, replaced and received very positive f...

Australia post put ants inside the package!!!!!!!!!!!!!!!!

I got this message froma buyer today "I received my order today thank you, but inside the package it was full of ants, which ended up all over the floor and was a pain to clean, can you please tell me why I shouldn't leave negative feedback?" **bleep...

FVF on postage

Below is what I am writing on all of my eBay "surveys" when sent to me: "Customer support experience OK, but I am extremely upset by eBay's decision to charge FVF on postage. This has completely terminated my selling to international buyers, as the F...

I have a buyer who has asked me to post her parcel with postage stamps as she collects stamps.

I have a buyer who has asked me to post her parcel with postage stamps as she collects stamps.I have sent her a message (no reply as yet) saying I am reluctant to do it as there will be no tracking or buyer protection without proof of postage and pos...

Resolved! Newby buyer problems

Hi All can I have your advice please. I have a Newby buyer who has BIN 5 items and paid for 4. The 5th item is a duplicate of one of the items they have paid for. I sent her a message asking her if she wated to cancel but no reply. I then sent the ot...

NEW FVF on postage system A TOTAL MESS

I,m trying to work my way through a range of problems with the new FVF system on postage and just finding it a mess. I,ve had a buyer purchase a range of items and pay for them individually. Then they ask for combined post discount. If I do a partial...

re helpline

Recently advertised some items in the wrong category,FVF's were way more than the total sales.I contacted ebay,explained what I'd done and the issue was resolved to my satisfaction.Also they apologised for the delay in getting back to me,I didn't thi...