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Forum Posts
How do I issue a refund if payment has been made?
I have a transaction that I thought I'd cancelled.I went thru all the cancellation process, and today the money has been paid to my bank account.I cant honour the transaction, which is why I cancelled it.I need to refund this person, and I cant see h...
Getting paid
Item sold, buyer happy and posted positive comment. Registered buyer and seller since 2012. EBay taken payment of fees immediately. Payment still in hold. No excuse for this. And sadly there is nothing one can do. You are at the mercy of eBay. It has...
Resolved! Postage to Belarus
Hi there, I am in Australia and have only been selling to people who live in Australia. I have just had an enquiry from someone in Belarus asking if I ship to Europe... I'm not sure what to do.Has anyone had any experience in shipping from Australia ...
Change to payment day
This is odd, wondering if it's happened to anybody else. Ebay normally pay me on a Tuesday. like Clockwork. Never had an early or late payment, you can set your watch to the payout timing. However this week, and last week, they paid out on Monday ins...
Resolved! Buyer making offer then not paying
I always have a make on offer on my items for sale. 90% of the time when I buyer makes an offer and I accept the buyer does not pay. I would suggest that it be changed that when a buyer makes an offer they could pay immediately and funds be sent and ...
Degraded desktop experience with new message format
I'm not sure if it's just me, but recently I feel like there's been a significant uptick in buyers who flood my inbox with short, fragmented messages. It nearly gives me a heart attack when I come back from my lunch break to 20 rapid-fire messages fr...
ebay promotional offer 50% Variable Fee credit in July - Jordan 4s offered but I don't sell shoes
HiI'm a seller that sells button badges, the majority of my badges are space or science fiction themed. Ebay has been offering me promotional offers each month ie "50 % off variable fees on new listings" but this month I have been offered 50% Variabl...
can I block a user from sending me messages
I have an eBay user that keeps sending me messages and is being unreasonable, how can I block him from sending me anymore messages?
Resolved! Letter Rate postage option disappeared in Sell Similar
When using Sell Similar from an item that originally had a parcel as a posting method, the option to change to a Tracked Letter has disappeared. I know someone complained of this some time ago, and then said it had reappeared, but for me this is a pr...
Problems with ebay
I have a lot of questions and I cannot find any phone number or online chat. What can I do?
Fees
I would love to know why my item was listed for free and now they are charging me a fee this is not fair if this keeps up i will be forced to close my account which i had for a lot of years and who is in charge no info at all what happened to EBAY wh...
Missleading locations
I have noticed items that say Australia but are in fact overseas and that is a form of misleading information and intention to Deceive buyers
Personal detail verification
Hi. I sold my first item on ebay and now my payment is on hold due to personal information that they cannot verify. I have tried multiple times, but without fail. How can I get ebay to verify my information or are they conveniently trying to hold my ...
