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Payments

Hello, I’ve just sold an item on eBay and I’ve had an email saying payment has been made, but I can not see where the payment went. I requested it go through PayPal but I’m not seeing it in there. There’s a lot of changes on eBay, is there a chance t...

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  • 3 replies
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buyers sending offers via messenger

hiya people, i have never in all my years with ebay 20... come up with the following .. potential buyers sending offers via ebay messenger..non paying bidders ...lots..!! what happened to people following ebay rules .. ?? there seems to be no repurcu...

Resolved! Listing Removed - eBay Providing an Unfair Trading Platform

I recently listed a VHS Video Cassette tape with an R18+ rating and to my surprise, after approximately 5 hours of it being live, it was removed by eBay, their reason being that it violated their "Prohibited Adult Items Policy".The reason I was surpr...

eBay has now written their own scamming policy…

After 17 year of being a loyal customer, with 100% Positive feedback with 226+ people since the year 2006, they tweak a few things, change some policy and now are taking MY MONEY that someone gave to me after I had given them (handed over) one of my ...

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  • 19 replies
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Slow photo upload from Phone when listing

HiI upload photos from my iphone once I've finished the listing on my I Mac. Is anyone else having trouble with slow process ie: photos taking too long to upload.When the new listing tool came out late last year 2022 the photo upload from mobile phon...

Resolved! Postage rates

Hi, Im utterly confused how to charge for postage on ebay For example I have a lamp that its legs are 135cm, can be unscrewed from head of the lamp. 3 legs and head of the lamp How do I post something like this, what do I charge? How do I package thi...

INR request help

Just wanting some advice for an open INR request I have. I've uploaded the tracking & the item is now showing as 'delivered'. Buyer has also uploaded a message to case stating it has arrived.However the buyer has not closed the case.Should I let it '...

Combined postage only works sometimes

On some occasions, I've had buyers contact me to say that they're trying to check out multiple items, but the shipping is not combining as per my policies.For example, today a buyer in the US says that she's trying to buy 4 items, which should combin...

How Environmentally Friendly is your Business?

Hey guys,I hope you are all well and surviving the economic challenges. I had my first 'complaint' recently about my packaging materials which is the first time I have come across this. My background is in packing very fragile items so I admit I do p...

Resolved! No fee credit on partial refunds

Today I refunded an buyer for one damaged item in a set. It was a partial refund. eBay refuse to give me a credit as they say they only issue credit fee on full refunds for people on Managed Payments. I was happy using PayPal, but it was eBay who for...

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  • 25 replies
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Buyer has not yet picked up their parcel

Hi all, I posted an item to a buyer interstate (I paid for shipping via AusPost), and they have not yet picked it up after several days. If this item is returned to me, do I, as the seller, get a refund on shipping? Otherwise I’m out of pocket paying...