More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
SENDLE no longer picking up ebay seller items
Started using sendle late last year and thought it was a very efficient service for selling on ebay. But in the last two weeks my parcels have piled up and collection has stopped. Sendle online help just gives me robotic messages that they will get t...
Buyer did not pay
Buyer did not pay.I tried to cancel order but it is too late.What do I do? There is no option to lodge a complaint. EBay is going to charge me a percentage of the sale. If I just relist the item what happens if the buyer appears and complains? I sent...
add a motorcycle to - MY GARAGE
""I HAVE MY CAR DETAILS ENTERED INTO - "my garage - on ebay"...... why is there no motorcycle manufactures listed so that i can enter my bike details....????TONY . R .
Need help with description of a power cable
Hi all, back again for help; this time for a power cable. I know absolutely nothing about these sorts of things and am wondering what the important information is that I need to identify and put in the listing. It's made by Lineteck and I'll attach s...
Resolved! How to stop E-Bay combining postage for multiple purchases of same item.
Hi all,I have just been caught out with a sale of 2 items. I sell coins in 4.8kg lots and charge a flat rate of $12.50 which covers the cost of a 5kg satchel to anywhere in Oz. I have just had a buyer purchase 2 lots and EBay has decided to combine t...
I know it's Friday, but......
this is my reply when launching a complaint about eBay seller hub, where I have bids & eBay is telling me I do not: The group DL-eBay-SellerHub-Overview only accepts messages from people in its organization or on its allowed senders list, and your em...
Buyer has advised Item not recieved? what is the next step?
Hi, I received an email this morning from a buyer stating that they did not recieve their item which was purchased and sent on the 23rd March ' 15. The item (child's apron NEW) as a large letter and therefore no tracking was recorded. This method of ...
Payouts on hold
My payouts are on hold as I need to update account. I’ve already updated account details and bank account. I’ve not received the micro deposits since I became a sellers what have I done I need to get the money off hold
Buyers who abuse feedback
I have received a negative feedback from a buyer. The buy didn't contact us about any issue. Upon checking his feedback he has left:38 feedback left24 negative, 1 neutral He's clearly abusing the system, nobody can have that many bad experiences. I c...
Do I have to sell to the highest bidder at the end of the auction or can I relist my item?
I have a price in mind that I would like to get for an item I am selling but being new at the auction feature on ebay I am not acoustomed to the rules. Does anyone know a person or persons bid but it hasn't come close enough am I obligated to sell to...
Resolved! Australia Post labels not printing barcodes
Can anyone help me with an issue I'm having when trying to print labels through eBay. I purchase a label but when I print it, the barcodes are missing and it's red where the barcodes should be. It's so frustrating! It can sometimes take hours and man...
My Ebay account problems
I have a car to sell and a Gumtree ad was done and dusted in ten minutes.The same thing on Ebay has me tearing my hair out. I have over 200 transactions at 100% but Ebay seems to hardly know me.In addition the car ad template is moronic. What was wro...
purchase lable on ebay but charge more when payout.
I recently found when I purchased lable from ebay, which is 250g sendle parcel drop off. the postage when I purchased was $5.86, but when I received payout from eBay, the postage actually charged $14.46. and it happened several times. All my parcels ...
Accepting a bid
I have 1 bid on an item i am selling, how do i accept the bid
