eBay

Had 100% feedbk since 2007 just got 1 neg buyer didn't contact prior genuine mistake

I've had 100% positive feedback since joining in 2007. Have just received 1st negative from buyer. They didn't bother to contact me prior to leaving it - There was a mark on the product that I hadn't noticed so I refunded full price + postage. I left...

I how can I get auto relist

i would like to know if i can get auto relist for selling my items

Cannot find the button "manage my store" - where do I insert html for templates etc. ?

Hi, I would like to add html to customise the appearance of my store (templates etc) just to make it look prettier.I am unsure of where to insert the html code for my template. I cannot find any option for "manage my ebay store" Help! xx

How and why does this happen

I was waytching an item SWAGMAN POTTERY VINTAGE "HEART WITH KOALAS" it started off at $39.99 it had a few bids up to about $50 just before it ended .Next thing it is showing as unsold with 0 bids how can this be item has now been relisted at more tha...

I am having issues with the new selling format, in particular postage pricing!!!

Picture size how do I get the right size what settings do I use on my camera ??

I use turbo lister to list thats fine but when up loadinging it say that the picture size is wrong here is what it says "Please update your listings to comply with our policy on photos regarding minimum size, extra text and use of stock photo. Please...

0 Feedback New Members with Fake Bids

It seems a trend of late is to have heaps of extremely high bids from New Members with 0 Feedback who have usually only joined in the past few days, or have been a Member for several years and never brought a thing. This has happened on 3 items I've ...

When can we re-list

HiWe have a question?When can we re-list I thought it would be today as it's a new month.We started our listing's on the 15th of Jan do we have to wait till the 15th of Feb?I hope not Thanks

How To Stop Promotional Emails To Subscibers

Is there a way to disable emails being sent to subscribers that I have not made myself? Such as emails every time we put a sale on or emails saying we have new items. Ive been looking all over but havnt been able to find it.

Opened Significan​tly Not as Described Dispute

If a buyer has requested a retund on an item which they fell has been incorrectly described and I have agreed to a refund, can I wait until they post the item back before I refund them. The seller has now opened a Significantly not as Described Dispu...

Do you lose money on postage?

I can't understand how so many sellers appear to obviously lose money on postage. There are many listings for vintage magazines. Take Australasian Post magazines which measures approx 260 x 360 with an opening bid of 3.00. Quoted postage costs range ...

Click and send Questions

Hi All,Thought I would try Click and Send, but wanted to ask a few questions before I use it for the first time.I have read the pdf file form AuS post but I am still unclear.I was just wanting to know:Can I make my own box with C&S or does it have to...

Error Description Message

Hi Is anyone else having trouble listing items? When I go to put in the descption and press next it comes up there is an error and I need to put in a description have tried cutting and pasting a decription and also typing it in myself and still getti...