eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

No longer getting emailed buyers order details?

I'm not active as much here because i don't have time, did i miss something or did they remove the addresses from sold emails?Around 5 days ago i noticed it stopped happening? Is it a bug or permanent. It was a good little reference for me.

User avatar by • Community Member
  • 956 Views
  • 10 replies
  • 0 Helpful

Resolved! concerns about funds-on-hold related to changing shipping labels and auto-generated labels

okay so here's the deal.I recently sold an item and was ready to shipped. but for some reason, Ebay decided to use Sendle instead of AU Post (which is the courier I prefer) and I have no idea why since I don't remember using/adding Sendle as a shippi...

User avatar by • Community Member
  • 346 Views
  • 7 replies
  • 1 Helpful

Non-delivery to Australian Parcel Locker

I just wanted to alert sellers to something that might be dampening their sales. In the last two weeks or so, I have pulled out of at least half a dozen sales that were nearly complete because Ebay intervened at the last point insisting I had to "cor...

User avatar by • Community Member
  • 294 Views
  • 0 replies
  • 1 Helpful

how long it normally take for ebay account review?

I have updated my account and bank details on ebay on 1st Oct. And ebay send me a suspension review request on 2nd Oct. Since then until today, already 10 days passed, I haven't got any payout from ebay and they advise still under suspension review. ...

Selling Fees

I just sold a Drone for 500 dollars and was hit with multiple fees. The main one being the selling fee at 60 dollars and some automatically generated sendle label that I never agreed to at 15 dollars. How can people possibly justify selling on this p...

User avatar by • Community Member
  • 610 Views
  • 11 replies
  • 0 Helpful

Buyer abusing ebay money back policy

Hi, just wanted to see if there is anything I can do in this case. I have a buyer purchased 7 trading cards from me. One card is $1, three other cards are $60 each and, another three cards are $80 each. The buyer received the package and claim he onl...

Refund not received

Hi, I have a buyer who has not received an item I posted. I issued a full refund on the 12 August but he hasn't received that either.Where can I go to try an track where the refund process is at? Cheers Glen

International postage

I’ve always just picked Australia Post International Parcel and eBay has determined the cost dependant on where the buyer lives. Now, the only option is for me to determine the cost. How can I do that when I don’t know which country the buyer will be...

Australia Post price changes

Thank you, eBay, for the advance notice about changes to Australia Post charges on 5 Sept 2022. Does ebay automatically change the postage rates in my listings on that date?Regardsdougalaus

User avatar by • Community Member
  • 260 Views
  • 4 replies
  • 0 Helpful

Payment on Hold & How to Refund without payment - eBay gliche doesn't work

In the past few months I have had 2 items (1 damaged so had to cancel before postage & 1 buyer wishing to cancel - she didn't read the listing). I have 100% rating but do few transactions as only sell a few items occasionally. The latter item this we...

Australia Post parcel price rise from 5 September 2022

Summary: Effective from 5 September 2022, we will be applying the following weighted average increases to the price of the products and services set out below:4.5% for Domestic Parcel services4.8% for International Parcel services3.5% for Internation...

Buyer claiming counterfeit product

Hi,I’ve sold an authentic Gucci bag a couple of months ago.The buyer unknowingly forego authentication guarantee by shipping it to PO Box. I have only found out after shipping the item as I’m unfamiliar with eBay authentication guarantee.The buyer le...

Resolved! Problems Sending / Lodging International parcels at my PO

Has anyone had any problems sending (by paying at the counter) or lodging AP prepaid postage International parcels at their PO in the last couple of days? My manager (who is lovely but may not be the brightest at IT) told me that a new system for sen...

BUYER DIDN'T PAY

Looking for some help please as cannot find direct help through eBay ??? A buyer bought an item from me but didn't pay and now doesn't respond to my requests for an update ?? I can't cancel the sale and so I can't resist it because I can't get past -...

User avatar by • Community Member
  • 171 Views
  • 3 replies
  • 1 Helpful
Labels

Featured Posts

Top