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$1 variable fee promo ending early

Dear User, Our records indicate that you have RSVP’d for the $1 Variable Fee promotion. Please be advised that, in accordance with the promotion terms & conditions, we have varied the terms, and the promotion will now be ending effective 12:00pm AEDT...

User avatar by • Community Member
  • 858 Views
  • 8 replies
  • 4 Helpful

Problems with refunding?

I've been trying to refund excess postage to a buyer & keep getting the message "Oops? We're having a problem. Try again later."Been trying for 2 days, no luck. I've tried in other browsers.Don't really want to contact Ebay because I know they'll tel...

User avatar by • Community Member
  • 957 Views
  • 14 replies
  • 0 Helpful

Resolved! eBay & PayPal advising different shipping addresses for a buyer.!

Last week eBay started including the buyer's shipping address in their "Sale confirmed:..." emails. Today I have made a sale, and the shipping address in the eBay email is different to the shipping address given in the PayPal payment confirmation! Wh...

Resolved! problem with my ad

why is it so that when i view my ad it has a buy it now price but when people view it it doesn't very upset i might have to stop the sale.

User avatar by • Community Member
  • 684 Views
  • 8 replies
  • 0 Helpful

Oops

Will edit and repost.

User avatar by • Community Member
  • 194 Views
  • 0 replies
  • 0 Helpful

Resolved! Shipping charges shown on eBay's autimatically sent invoices

I recently sold a number of vinyl records to a buyer. Unbeknowst to me eBay sent the buyer an invoice. The shipping for a single LP is $10, however Australia Post charges by weight. I sold 14 LPs and eBay sent an invoice showing shipping costs as $14...

delay in being paid for item sold

I sold an coin album to a customer specifying it was for pickup only. He didnt notice that and purchaed item. In the end I send it to him post free to Darwin NT. He paid quickly but my pay,ment from Ebay is being constantly held up. I have updated my...

User avatar by • Community Member
  • 177 Views
  • 3 replies
  • 1 Helpful

Using same tracking number for orders in different accounts

I have recently sold 14 vinyl LPS to a buyer from two separate eBay accounts. He asked me to ship them in the one parcel to reduce shipping costs. I dutifully packed them together and bought a postage label from Australia Post. I was able to enter th...

Australia Post - Insurance compensation claim - Terms and Tips

Made our first claim for lost item in transit today and discovered some recent changes. As the seller you are only entitled to the wholesale cost of your item plus the postage paid. If the items wholesale cost is over $50 you need to provide copy of ...

User avatar by • Community Member
  • 2405 Views
  • 16 replies
  • 0 Helpful

Cancel sale button not working for 2 days now

I do not usually cancel an order but I accidently sold an item using sell similar without changing the picture. Now the refund link does not work, or the cancel sale link. EBay chat said they had a problem but working on it. I feel bad for the buyer ...

Click & Collect - Couriers used.

Does Ebay specify / limit what courier companies must be used to transport orders if I choose to offer this service?I ask as some of my preferred couriers may well not be "authorised by Ebay"...Any insight would be appreciated.Cheerz

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