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Resolved! Removal of "Counterfeit Listing" that isnt counterfeit + doesnt breach ebay policy - but NO APPEAL?

So... I had a listing removed the other week for violating ebay's counterfeit policy.I have checked thoroughly and this item doesn't breach any of the policy bullet points that were highlighted by the ebay notification email sent top me (it was liste...

Afterpay payments for Sellers

I have been with ebay for almost 20 years. Initially I was an avid seller and had 100%success with Paypal and direct bank deposits. In fact I never once had a payment issue with these methods. Recently I offered some items for sale. One item sold qui...

User avatar by • Community Member
  • 276 Views
  • 5 replies
  • 0 Helpful

A tracking number is submitted for each ebay package. Are ebay's statistics sources guesswork?

I don't understand what ebay is doing! All of our packages are provided with a tracking number. Including packages sent overseas. 100% submit the tracking number the first time. Could you please tell me which package does not provide a tracking numbe...

Item left in safe place and buyer says didnt receive it

I have tracking showing that a $250 item i sold was left in a safe place at the buyers address. The buyer claims they did not receive it.What does ebay do here?Please dont tell me i will have to refund the buyer. Is this the case?Please tell me ebay/...

Ebay cannot verify personal info after registering for Managed Payments

I signed up for the new Managed Payments system a few weeks ago.A couple of days ago I got a red bar at the top of my Seller Hub saying they cannot verify some of my information.I've had a look and everything is correct, except that there are "xxx"'s...

Aus Post don't scan parcels

I posted 2 parcels on the 5th, it is now the 7th and there is still no tracking info for either of them on the Aus Post website. One parcel is EXPRESS!!! What the hell does that mean???? Am I angry? YES!! This isn't the first time this has happened. ...

User avatar by • Community Member
  • 17744 Views
  • 20 replies
  • 5 Helpful

Complete Mess

does any other sellers or buyers agree with me that this new ebay set up is a complete shambles.whoever thought of it or runs it now should be sacked , its so confusing now,there is no customer service,they just keep passing the buck, like ill put yo...

Manage My Store

Does anyone know where it is now? The link on my banner no longer works.....anyone else?

User avatar by • Community Member
  • 161 Views
  • 4 replies
  • 0 Helpful

Recent changes to Seller Hub are DISASTROUS!!!

Since the layout and content of the "Manage all orders” page in Selling Manager Pro "Sellers Hub" was changed recenty, it is A LOT less functional, is much harder to read and takes twice as long to process orders! The following integral features have...

Now unable to re-list

anyone else?? Blurb says "you have elected to automatically relist"....this is about items that ended beginning of May....it's been like a Friday, today

User avatar by • Community Member
  • 120 Views
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