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Resolved! "Visit Store" disappeared from listings

My store has been on holidays for a month - on return I find that my items which used to have a "visit store" option on the right hand side which enabled the buyer to click and then select a category of items to choose from has now disappeared. Is th...

User avatar by • Community Member
  • 657 Views
  • 9 replies
  • 0 Helpful

Perth public holliday - Ebay say i still need to send orders today even though Post Offices Closed

Hi all. To anyone selling from WA. Just wandering what your doing about this? Have a bunch of orders that say need to be sent today.Today is a Public Holliday in WA so no Post Offices are open. Contacted the live chat and was told that my orders will...

User avatar by • Community Member
  • 241 Views
  • 2 replies
  • 0 Helpful

auction fees in basic stores

Hi, I am thinking of opening a basic store. Are auctions for items in collectables category still free within a basic store? Thanks

User avatar by • Community Member
  • 775 Views
  • 8 replies
  • 0 Helpful

Resolved! What am I missing?

I received an email from eBay today, which states: 90 items sent ; 0% sent with (or as ) untracked letters.81% valid for trackable services. All items I have sent have had sent have had tracking downloaded. All items have been sent through Australia ...

AP price rises

Domestic and International standard retail rate changes^Over the last year we've worked hard to support customers with the pressures of their sometimes rapidly changing businesses. Rising costs over the period however mean that, effective 1 March 202...

Buyer claiming product is fake.

Would be great if someone here can offer a word of advice.I sold a few tcg booster box to a buyer in sealed mint condition. The buy has now requested a refund saying that the product is fake and opened. I have all the invoices of where i purchased it...

Dodgy buyer, horrible customer service response

Dear community,I have recently been selling my brand new NBA card boxes, they're factory sealed and get sent in really good packaging as I'd want to receive them the way I send them. I sent a box to the US and thought it was odd that my payment was o...

User avatar by • Community Member
  • 697 Views
  • 11 replies
  • 0 Helpful

Seller limit frustration

I have great feedback (100%) but hadn't used eBay for a while as I have been a caregiver to my parents for over 4.5 years. My parents have now passed and it's time to sell a lot of their goods, however eBay is only allowing me to sell 1 thing a month...

Resolved! Chargeback ruled in buyer's favor, now what?

Need advice. So I sold a really expensive item ($1300+) and the buyer filed a chargeback through the bank as "unrecognised transaction". I'm with managed payments so I don't think this was through Paypal. So I submitted delivery details as well as pr...

User avatar by • Community Member
  • 2735 Views
  • 19 replies
  • 0 Helpful

Resolved! How do I get genuine help about my seller level being dropped?

My seller level has been dropped because of some returns I have had. I didn't pay attention as I didn't realise the importance of the way eBay marked the return cases. I have one case that was not evaluated properly and the seller attempted to use an...

latest promotion

can someone tell me if this latest promotion about 10% back is free to list ifor people without a store?It does seem so as I have listed 2 and it isnt showing fees..thanks everyone

User avatar by • Not applicable
  • 697 Views
  • 8 replies
  • 0 Helpful

A buyer wants a refund as she did not change her address and its gone to the address given when orde

I was contacted by a buyer who had not updated her current address. The parcel was posted to the address given but apparently is being returned to me. I have not received it yet.She now wishes me to refund her and not resend it to her new address.I w...

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