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Item not received claim

Last week ebay sent me a claim for an item not received. The AP tracking showed delivery was made on time so I immediatly contacted the buyer with tracking number & asked that they check with their post office as I always am very careful in double ch...

User avatar by • Community Member
  • 371 Views
  • 5 replies
  • 0 Helpful

Cheapest Way to Ship Basketball Shoes to USA??

Hi Everyone! Does anyone know the best/cheapest way to ship Mens Basketball Shoes to the USA? Ive been tyring to compare between Australia Post, Pak and Send and a few other places and the prices seem very high. Just wondering if there is someone who...

Postage

I have been posting with my own packaging and paying the flat rate.A parcel taken to the post office today was cubed and the postage was so high that is not possible to post so I will have to cancell the sale. I contacted Aus. Post and they tell me t...

Seller re-buys item then opens INAD

So I purchased an item 6 months ago and decided to sell it.Turns out the winning buyer is in fact the seller that I originally purchased the item from.The buyer opens an INAD case and wins,ebay order me to refund the item.I refunded the buyer once I ...

User avatar by • Community Member
  • 399 Views
  • 3 replies
  • 2 Helpful

Can PayPal Legally Withhold Money From Ebay Sales For 21 Days?

Can PayPal legally place a 21 day hold on money that came from selling an item on ebay? I sold an item for $200 ($194.90 after palpal had taken their fee) and as soon as the buyer paid PayPal placed it into a 21 day hold. I have a 100% seller rating ...

Getting blamed for Australia Post losing mail

I am getting really fed up with customers blaming me for items lost in the post. I sell mainly small items so tracking is not an option. I've had a couple of negative feedbacks because of this, even though I have refunded or replaced the items. Mostl...

Resolved! May be a fee for resisting?

I was listing a few things yesterday for this $1.10 weekend offer, when I suddenly notice "may be a fee for relisting".When ws this slipped in, does anyone know, it sounds a bit ambiguous to me.

Paypal Fees

Cant understand Paypal fees .I have tried to get through to them but cant get any answers.I have been charged a Tax and Partner fee as well as the paypal fee.all comming to over $10.What is a partner fee and and a tax.Never had this before.With Ebay ...

User avatar by • Community Member
  • 701 Views
  • 4 replies
  • 0 Helpful

Resolved! Free post or not free post that is the question....

Hi, I usually put the postage as additional, personally I would prefer to buy from someone who combined postage rather than buy items that have postage included in the price. I recently discovered that you have to go into your store settings to allow...

Resolved! picture copyright

Dear all: Someone illegal copy pictire from my shop . Is there any other way to stop this happend? In order to create good listing picture, i spend lot of time and energy. For example i have to read terms and conditions, then summary key points. Even...

Ebays new return policy

eBay have recently changed their policies and it is discriminatory. 90% of all items now listed on eBay are from China. 90% of that rubbish is not fit for purpose or when it finally arrives it is wrong. I can no longer get a refund unless I return th...

User avatar by • Community Member
  • 455 Views
  • 14 replies
  • 0 Helpful

$8.30 stamps - do they exist?

Since the updated stamp prices, large letters international went up to $8.30 (previously $7.50). Ever since then I have been trying to purchase some $8.30 stamps, while using up my old ones and just adding small stamp denominations to make up correct...

Buyer wants a refund on an item I described as being faulty

G'day Guys & Girls, A recent buyer wants a refund on a Iphone I sold to them. My issue is that the item was "described" with potential faults and that it may be locked etc... Turns out the phone is locked. What are your thoughts regarding this. Im no...

User avatar by • Community Member
  • 320 Views
  • 1 replies
  • 0 Helpful
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