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Resolved! seeking advice regarding safe drop and delivery

hi everyone, just wanted to seek some advice and see if anyone had had a similar situation happen. i sold an item to a buyer recently which was sent via Express Post (label printed through MyPost Business). before even sending the item i got a messag...

If I refund a buyer for inr will ebay reverse the refund if I can later prove item was delivered?

I sent iten to buyer in Algeria who claims it has not been delivered. Opened INR instead of contacting me first. I can prove I posted the item and AusPost says it can take up to 3 months to deliver to Algeria. Buyer wants a refund, I can't afford to ...

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  • 1524 Views
  • 16 replies
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clear sticky envelopes available free from Aust Post

I know this has been asked and answered before, but has any seller recently been able to get the free sticky pockets from Aust Post? I put a query into Aust Post Business and received a reply that they don't supply them - even tho it is clearly marke...

sticky envelopes.JPG
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  • 1241 Views
  • 11 replies
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Resolved! Buyer initiated transaction outside eBay

Good evening everyone. I had a strange case recently when a buyer used eBay like gumtree and eBay are not happy about it. I "sold" a camera for $700 (listed as $749.95 + postage). A buyer insisted on paying by cash and pick up for $700. I agreed and ...

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  • 859 Views
  • 12 replies
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Dispute / request do I just refund money for lost items?

Hi, I just listed a few PS4 games this month. A power seller (28,000+) bought a (like new) ps4 game from me for $44, something he sells for new which I found very strange for him to buy this second hand item when he sells new ones.I thought maybe he ...

Account restrictioon

Hey, Yesterday I received a message from Ebay:"Hello lls_aus,Further to our warning initially sent, we've determined that you still are not following our Third-party fulfillment policy. As a result, your selling privileges have been restricted for 14...

'Unpaid item' procedure does not make sense

Once again - 2nd time within 3 sales - I have a non payer. I have waited 4 days - communicated with buyer - won't pay.So on day 5, I went to lodge a non payment claim. First sentence states - "If you haven't received payment for an item that ended at...

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  • 696 Views
  • 10 replies
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Resolved! When a buyer asks to cancel an order after purchasing it do I have to cancel the order

I am so sick of buyers asking to cancel an order after they win an auction, Our when they select buy it now and then after they have done that they asked to cancel the order this has happened to me four times this week and it’s driving me nuts. Do I ...

Resolved! Buyer does not know how to use item, gave negative feedback.

I was anticipating my first negative feedback and I got one. I sold an original gameboy console to a gentleman, he gave me negative feedback saying it works only "intermittently". The gameboy console (came out in the 80s), is a catridge based system....

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  • 651 Views
  • 8 replies
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New buyers, odd user names. Scammer?

I had a new buyer order something then months later claimed it back though Paypal saying they never ordered anything. Their user name was a weird mix of numbers and letters . I didnt think much of it at the time but over the last few weeks I have had...

Resolved! How do I allow postage to PO Boxes?

Recieved an email from a buyer asking if I could change my listing to allow postage to PO boxes as she had tried to purchse something but at checkout it wouldn't allow it.Last week someone had no trouble purchasing from me with a PO box postal.How do...

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  • 1927 Views
  • 3 replies
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sell & earn an ebay voucher / $1 fvf weekend listings

I understand its invite only ... and for items listed and sold within the period accepted up to 31/5 normal ebay fees apply (t&cs). anyone see any conflict (eg with fvf?) with this and accepting the $1 fvf free listing weekend listing promo.... that ...

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  • 527 Views
  • 6 replies
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Resolved! Feedback...

Afternoon everyone, Just a question more out of curiosity than anything else. I have sold a small amount of items from very late April until this week. I have received positive feedback from a few buyers. So far, so good! However, I have noticed the ...