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Eligible for Promoted Listings

So promoted listings are becoming a thing. I can pay more to get more visibility for my products. Prior to promoted listings we were on an even footing apart from the store levels. The result for someone who decides not to participate in the promoted...

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Refund - Buyer broke zip and blames me.....

Sold a Teens Jacket. Zip was in perfect working order as you can see from pics. Buyer received item, breaks zip and claims it was already broken. Could not possibly have already been broken as it was zipped up prior to posting. As you can see from my...

Listing brand new items amongst used ones

I think I've noticed a pattern whereby my BNWT or even NWOT listings for clothing items seem to get ignored.My store mostly sells used clothes, accessories, hats, shoes and handbags. Occasionally some of these items are new with or without tags. I in...

Refund Request Question (Missing Parts).

Hello there, So this is the first time this has happened to me, basically I have found the part of the item I sold that the buyer didn't recieve (honest msitake, my father who posted it doesn't know a lot about video games) after they sent a refund r...

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click and collect not appearing on eligible items

Hi there I listed an item which qualifies for click and collect and I have this activated. It did not appear as an option on my listing. Contacted ebay who said the item could take 72 hours for the click and collect option to appear as the system has...

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Resolved! The new edit feature - has everyone got it yet?

I've got the new edit feature on my non-store ID but not on my store ID. This is the one where you can hover over the price or quantity available on your Active page in seller hub and change things. I know it started a while back but it disappeared s...

Buyers going elsewhere !!

Just thought I would share a little test I did with regard to eBay and another platform. Had an item on Ebay with 80 hits 15 watches had been on for 3 weeks - put the item on sale 20% off - nothing. Thought I would do a little test so placed the item...

Paid by PayPal for pickup

I have just sold a couple of chairs that need to be picked up. I really wasnt thinking it through when I set up the listing. I did a buy it now along with bidding. The buyer decided to buy it now & of course that led to Paypal. I normally have pickup...

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Changes to posting parcels to the United States

Has anyone posted parcels to USA recently? What new procedures did you have to follow? https://auspost.com.au/about-us/news-media/important-updates/international-mail-updates/parcels-to-the-united-statesNew US legislation requires customs information...

Can there be too much information when selling an item?

I'm selling a bunch of slide projector carousels. I've mentioned that some of the boxes they're in have some mildew on the box. I haven't sold any yet (nothing unusual!) but wondering if mentioning this could be a hindrance. I'm a big believer in des...

Leaving Feedback

Hi All has anybody had trouble leaving feedback. Used to click on item & a choice was there feedback...Now it seems I have to go a long way about it & click feedback left hand side & then scoll through tp select an item am I missing something? Cheers

Ebay listings that are for hire or leasing and not actually the sale of an item.. can this be fixed?

Hi, This has bothered me for along time, ill get on ebay to look up machinery, and there is more listings for rental and hire for machinery than there is machinery. While im not asking for them to have there listings stopped, although i cant see what...

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Resolved! How to use Auspost registered post label

Hi everyone, I know someone has asked a similar question here but its aswers still do not solve my confusion. So I got a Auspost Registerd Label. There is a big part that says OFFICIAL USE and a small part that says SENDER TO KEEP. My understanding i...

Registered Auspost_InsideLable.jpg