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Resolved! refund requested

Sold an $500 item to USA with $100 shipping; zero FB buyer, account opened the same day.Today I have a message asking for refund because they do not like some details, although there were detailed pics and description. Sort of equivalent to saying "o...

User avatar by • Community Member
  • 1070 Views
  • 10 replies
  • 0 Helpful

need help with turbo lister

When I try to list some items from turbo lister I get the message that this item been deleted or you are not the seller. Only a few of my items can be listed. When I click on activity log I get the message listing designer is no longer available. Wha...

How Rude

This has come up on other like forums and opinion is divided. We've never, before now, had an issue with it. Basically I keep in close contact with our customers in this order, briefly .... thank them for their purchase and advise when it will be shi...

Sales crash since the big A opened.

Anyone else ?? I have 2 other accounts that were ticking along but the sales have slowly dropped off over the last couple of weeks getting 20 -30 sales a week. This week however I have not had one sale - even lookers are down. For the first time in a...

User avatar by • Community Member
  • 1201 Views
  • 13 replies
  • 1 Helpful

advice to all sellers.

Hi,just recently I purchase goods that never arrived.I am a seller myself and I believe in making contact firstly,I have always refunded straight away to my buyers if what they purchased doesnt turnup,for the sake of loosing say 10 dollars it is well...

User avatar by • Not applicable
  • 812 Views
  • 6 replies
  • 0 Helpful

Photo editing with text UNDER photo

Good afternoon eBaysians, I hope you can help. We have a mailing list and send out the occasional half a dozen items with text descriptions. Currently using Google Photos, but you can only insert text above ALL the photos. I'm looking for a photo edi...

PayPal declined customer payment

Just logged into my PayPal to withdraw my funds & noticed a customer had tried to purchase an item 3 times & each time PP have refused the payment. I certainly didn't decline it. Has anyone else had this happen?

Free Returns

I have just come across this when logging into ebay... Ebay offering free returns for almost everything. https://pages2.ebay.com.au/free-returns I offer returns on my listings for change of mind, doesn't fit etc... with buyer to pay return shipping. ...

Seller protection for missing parcel with tracking

Can someone refresh my memory on seller protection when a tracked parcel is lost in Australia Post network. The parcel was sent mid November from metro Melbourne to country Victoria. Tracking shows it was initially sent to Queensland (?) and arrived ...

User avatar by • Community Member
  • 2390 Views
  • 4 replies
  • 0 Helpful

markdown manager

After numerous tries to chat to someone at ebay I have found out the following. If you have a sale in markdown manager that ends you have to wait 7 days until you can start another markdown sale that will include those items. Now for someone like me ...

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