eBay

Item not received advice

Good morning all. Today I got the following message:Hello, how big was the parcel, i never received card from australia post or parcel was never delivered to me. In the tracking it says it has been delivered. How it is possible while i never received...

Why am I charged $2 when editting "good til cancelled "adds

Why am I charged $2 when editting "good til cancelled "adds. I posted several adds in this format and i also find i cant reduce them to a 10 or 30 day ?

How do we get eBay to change unrealistic estimated postage/delivery times?

Closing a Return

We had a buyer open a return claiming faulty item. Buyer then left positivie feedback stating all good. We sent several messages to the buyer asking for clarification and heard nothing back. This was 8 or so weeks ago. Can we close a return after a p...

I sold an item to a US based customer.I sent with skippy post using tracking. Item disappeared.

Ebay refunded customer even though I had a certificate showing item was delivered. I then see the same 1 of a kind item for sale by the same buyer.I notify eBay and they do nothing? WT. Do I have a legal case against ebay considering I notified them ...

I'm not receiving Notifications

Hi, All of a sudden, I've stopped receiving the "Sold" email. I have rung Ebay and they have said everything is fine their end. I have checked our end and all is ok. Does anyone have any other ideas as to what it could be? Was receiving them Monday l...

Question about selling

I've been on ebay for about 16 years, it was a great place to sell, and buy, for years. Until the buyer changes came in a few years ago. I got ripped off a few times and decided to exit the selling business. Every year or so I have a pile of junk to ...

Am in desperate need of help.. EBAY WILL NOT HELP...

Hoping someone can help me find a resolution... I have been an ebay seller for over 10 years.. and have always conducted myself in a professional manner... HOWEVER..I had a problem in September, where 3 people lodged disputes saying they had not rece...

What amount are Ebay fees based on?

Hi. As a seller if I give a discount to a buyer after the auction (which I place in the buyers invoice) has finished does Ebay charge me fees based on the original amount or the new amount resulting from my discount ? Thanks.

When will the local and international shipping options be renamed correctly?

Because even though the automatically calculated prices are at least correct (knock on wood), the names have the potential to confuse. Issues include but are not limited to: 1) "Australia Post Parcel Post Parcel" (ridiculous name) and "Australia Post...

Making Terms of sale (esp. Postage cost) explicit

I think sellers' worst critics are probably other sellers ! This is not a complaint, but rather an observation, based on my own experience as a buyer last night. I purchased two art prints (unframed) and although the seller combined postage for the 2...

Buyer wants refund - 'item not as described'

Hi all, I've encountered a problem with a recent buyer and thought I'd come on the boards for some advice. This buyer purchased an authentic branded belt from me after many negotiations of prices, and saying that she seems to have seen some marks (wh...

Been on Holidays, and have come back to disarray. :(

O.kSo I set my store to holiday mode. From the 4th of Jan to the 25th. I leave all my items up there for sale still as I thought it would be best to get some sales rather than none from removing my listings whilst gone.So I sit down this arvo, go int...