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Postage not combining automatically anymore

We have a "Apply my flat postage rule" ticked on all items and a flat rate rule set up correctly but unfortunately about 2-3 weeks ago this has stopped working and the postage is not combining automatically. Unless the buyer knows that they can reque...

Auspost 'discretionary' payments for lost items

Yesterday I had a chat with an auspost employee, who deals with enquiries regarding items apparently lost in the post. I've been a seller for 9 years and in that time have only had cause on about half a dozen occasions to open lost item cases with au...

SCAM

I just 'sold' an iphone on ebay.It was up for auction or for buy it now. The buyer bought it now. I checked his credentials, and he had good feedback. He asked for an invoice with postage to the US. I thought I'd made the sale in Australia only (anot...

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Shopping Cart restrictions?

Posted a question about this a few days ago but can't find the thread. I have been having problems with customers trying to buy items from my store. Apparently they can not buy more than 4 items from their cart yet are wanting to buy more. If directe...

Relisting

Looking for help with my problem.I have noticed recently that my items that have not sold after automatic relist are not appearing in the Manual relist section.In the past they appeared in the unsold section either saying that that they had been auto...

Resolved! Worst buyer ever - Ebay no help

I have a buyer who purchased a baby suit on August 16th. The item was sent via Standard Post so no tracking. The buyer has said that the item has not arrived (in 2 Ebay messages, 3rd Sept, 3rd Oct). A message was then sent via email with the Paypal r...

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Fake bidders

Dear EBayers, Is there a way to prevent people from simply bidding and winning an item and then not even replying or trying to contact you in relation to collecting the item. It means I've paid the eBay fees, holding the item and it's left unpaid and...

New simplified selling/listing format - how to revert back to the old user friendly format

If like me, ebay automatically switched you over to the new easy listing format and you hate it ( it is so restrictive) you can switch back to the old version. Follow these ebay-direcetd steps and it works:"When you click on the Sell tab when you’re ...

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Resolved! Advise on postage to prevent scammers

In relation to recent scam transactions I have experienced, it was suggested that I track all items but not upload the tracking to Ebay. I was advised that this would prevent a lot of scammers as they first try an Item Not Recieved case. Having track...

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  • 8 replies
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REMOVED

l have not receive item yet,l asked tracking number but buyer did not provide any tracking number and dont answer my messages and tomorrow is last day for this case,my question is, will ebay refund buyer tomorrow without l do not receive item back or...

The big ebay retailer's feedback

I've been looking at some of the big companies that have relatively recently adopted eBay stores. I'm taking about the companies that have long established bricks and mortar stores. Most of ones I checked have pretty woeful feedback (and some star ra...

Invoice?

I was just inquiring on to how to invoice someone.They want to know how much the combined cost will be for posting and the 4 items that they will be reciving.I don't know how to do invoice ? Can you help please? ThanksAnna

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