eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

Getting paid

I recently sold an item. I got a notification saying I need to upload documents to prove my identity, which I have done and it’s still saying my account is locked as you need to verify information. Can anyone help with this? thanks

Un mark as paid

How can I un mark something as paid I accidentally hit the button to say that I have received payment when in fact I have not!?

User avatar by • Community Member
  • 394 Views
  • 5 replies
  • 0 Helpful

Dirt bike

Hi I have sold a bike on here I accidentally hit the button saying I’ve received payment when I haven’t and the buyer is giving me the run around he is saying he has payed but I have not seen any money in my account he sent me some stupid QR code say...

User avatar by • Community Member
  • 291 Views
  • 5 replies
  • 0 Helpful

How do variation items work with item specifics?

Let's assume you sell T-shirts. You have a plain shirt and a striped shirt and each is available in various sizes. This type of product you'd generally use variation items. One for plain shirt and another for striped shirt and once you click them you...

User avatar by • Community Member
  • 213 Views
  • 1 replies
  • 0 Helpful

Resolved! public liability

Hi, just wandering how many have public liability insurance for their ebay store, have tried to find out and was told I wouldn't get it because I sell to many bits and pieces any advice please Thanks

User avatar by • Community Member
  • 4202 Views
  • 21 replies
  • 0 Helpful

Postage charged but not in final payment?

Hey, ok so I sold an item for $500, with an agreed postage cost of $65. The buyer made a single offer of $565 so I accepted. I went to invoice it out at $565 with $0 postage and it wouldnt let the buyer pay, saying postage cant be $0. I then adjusted...

User avatar by • Community Member
  • 523 Views
  • 14 replies
  • 0 Helpful

Resolved! credit refund

Hi, I listed an item and it was bought. However after discussions with the buyer where they could not pay the shipping cost, he suggested to cancel the order. So we mutually agreed and cancelled the order I was charged and I requested for refund. My ...

User avatar by • Community Member
  • 3462 Views
  • 8 replies
  • 1 Helpful

Selling fees

Hi hoping someone can help me out please. I’m still very new to selling items on eBay but I recently sold an item that was listed for $250 but only received $214 can anyone explain why this maybe the case? Thanks

User avatar by • Not applicable
  • 554 Views
  • 3 replies
  • 0 Helpful

Seller bank account

I am registered with eBay as a buyer only.I wish to register as a personal seller.My full name could be Frank Henry Jones (not of course).I have a transaction bank account (inc. cheque facility) under the name F H JONES.I have a MasterCard account I ...

User avatar by • Community Member
  • 282 Views
  • 2 replies
  • 0 Helpful

Payment hold / item delivered over a month ago

Hi group I'm having no luck once again and have found no help with an item I sold close to 2 months ago . I provided tracking and It's been delivered and I'm.still waiting to be paid. I've sold about 10items and have had no issues with buyers or deli...

authentication

, i have sold burberry bag and it was suppose to be authenticated. However, when i tried to print shipping label i was given only the buyer address and i posted the bag to the buyer. I hve contacted the buyer prior to posting the bag explaining the a...

Labels

Featured Posts

Top