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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Resolved! New seller, items not selling

I have listed some vintage items for around 3 weeks. There have been views on some of the items, one or two wirh none. I have had no sales and I have made sure I am selling close to or abit less than similar items. I do not know why I have not sold a...

Combining shipping?

Having issues with people asking to Combine shipping - why is it that some people can buy without paying & others can’t? can eBay create a “request total from seller” button to their cart - so sellers can send a revised invoice to pay ?

Resolved! Payment of cash on pick up

My item has been sold and is for pick up. Buyer wants to pay cash but eBay wants payment first before advising sellers address.

Final Value Fee for seller & buyer 'Import Tax'

Can anyone point me to where Ebay state in their seller terms and conditions the Final Value Fees and the import tax the buyer pays? eg - just sold a book to NZ for $30, with $24 post, with the buyer paying an added $8.10 GST. The seller fees are bas...

Resolved! BUYERS THAT DON'T LEAVE ANY FEEDBACK AT ALL

Hello community. the ebay feedback system allows buyers to judge the integrity of sellers by checking on their feedback. so what does it mean when you have several buyers now having left no feedback at all ? i am still new to this & is it that they a...

Getting payment

Hi my buyer says he can’t access the payment area as I have not allowed postage to Sydney which is where he is.

User avatar by • Community Member
  • 605 Views
  • 2 replies
  • 0 Helpful

Selling

HiWanting to sell, have a 1 item $10 per month limitwent on chat , thanked me for being with eBay 16 years but did nothing to helpjust want to sell motor bike parts? Any ideas? Was I talking to a bot?

User avatar by • Community Member
  • 412 Views
  • 2 replies
  • 1 Helpful

I can't print ebay Auspost labels correctly

I occasionally use the Print Postage Label service in ebay, to post parcels. I have self-adhesive A4 label sheets with 4 labels per page, which are about the size of the Auspost labels that ebay creates. I can't figure out how to print on 2 of the 4 ...

User avatar by • Community Member
  • 5287 Views
  • 16 replies
  • 1 Helpful

Postage charge

I have recently sold an item that only needs to go in an envelope. I have printed a label and it has charged me more than I expected. If I don’t use the label will it still charge me? I tried to void the label but said I didn’t need to as it won’t ch...

User avatar by • Community Member
  • 483 Views
  • 3 replies
  • 0 Helpful

Resolved! Trouble with a buyer

Hi, I have a buyer who has bought an item from me and paid for it but is now messaging me saying that they have purchased more items from me and need me to confirm. I have only sold her one item and I cannot tell her otherwise. I have sent her screen...

User avatar by • Community Member
  • 1097 Views
  • 17 replies
  • 0 Helpful
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