on โ02-07-2022 12:09 PM
We have been selling on eBay for almost 14 years but one thing is more concern for us is eBay unfair return policy especially for Buyer simply change of mind return. Our main concern is we sell high value smart devices (laptop, computers phones). We have seen that buyer take advantage of this return policy. Also noticed that when returning item they try to manipulate return.
My question has anyone faced issue where buyer return item for change of mind.
Return label was issued by eBay to buyer but both item was not return to Us and was lost in transit.
So in this case who is responsible?
I guess eBay is liable because the return label was issued by eBay. In eBay return policy none of place has mentioned what if item was return to seller and was lost in transit who is responsible. As per law we know its eBay but their policy are not clear. We have been warning eBay support several time about this policy has loophole and if not fixed or taken right action Seller will have to suffer for fund being hold for longer time. Right now almost $7500 AUD is blocked by eBay for further investigation.
Has anyone being in similar situation if yes what are steps has been taken to rectify this issue.
This has become very concern issue and also we are planning to take necessary step if we as seller not protected.
on โ03-07-2022 04:25 PM
@iitsupport wrote:Thanks team for your response but its does not point to right direction. @*sons_and_daughters* Yes english is not my first language but that has nothing to do with this issue. We will end this chat here and once again thanks for your valuable response.
This is not a chat with ebay, nor an ebay team.
This is a public member to member forum that any member can reply to.
โ03-07-2022 05:10 PM - edited โ03-07-2022 05:11 PM
@*sons_and_daughters* wrote:There is no "team" response because you aren't going to get a reply from ebay.
But, but, but we are The Team - the ones that show other members how to solve problems (well, some of them.)
Unlike the CS reps that are really good at reading prompts on their computer screen, but have little to no idea how eBay actually works..................
Edit. G'day Stawks, snap.
on โ03-07-2022 06:37 PM
on โ04-07-2022 12:26 AM
I dare not Stawks - the Countess would hunt me down with great vigour, and merciless intentions.......
on โ04-07-2022 12:39 AM
In several languages, with many literary references.
Quelle horreur!
on โ04-07-2022 12:55 AM
Indeed, our Countess is not to be trifled with.............
on โ04-07-2022 01:37 AM
@padi*0409 wrote:I dare not Stawks - the Countess would hunt me down with great vigour, and merciless intentions.......
So YOUโRE the notorious red crayon eater!
Garรงon, c'est le crayon rouge de ma tante. ยกRรญndanse inmediatamente y entreguen sus llamas! Saevae astra! Fatum tuum sanguineo atramento scripsisti. Du musst sofort neue rote Buntstifte bei eBay bestellen.
Det รคr ditt enda hopp.
It is to be hoped that you can find a seller on eBay to replenish the aforementioned crayons, as for some reason I must have them, right here, right now, and probably wrapped up in Japanese paper with Sumerian writing on themโฆ
on โ04-07-2022 02:00 AM
@davewil1964 wrote:In several languages, with many literary references.
Quelle horreur!
Mm-hmm. I particularly draw your attention to that great literary work, Harry Nutter and the Crayons of Redness.
โBut Harry,โ said Herzeloyde, โif He-Who-Must-Not-Be-Mentioned finds the Crayons of Redness before we do, it will mean the end of everything!โ
โThen weโve just got to find them first,โ said Harry determinedly. โIโve been practising my Enfindo spellโฆโ
โOh, yes! I think I have mastered it,โ said Herzeloyde excitedly. โEnfindo Obfusco Enimo Objectivo!โ
A small guinea pig in a frilled bonnet appeared. Herzeloyde went red.
The russet-haired Ron Ferrety sniggered. โStrangest crayon Iโve ever seenโ, he snorted.
Harry said quickly, โLook, weโve got to stick together. You-know-who has spies everywhere. Why donโt we look on SpELLbay? There are all sorts of magic things listed for sale there.โ
Ron went red with embarrassment. โCanโtโ, he said gloomily. โIโve been kicked off for casting Changimo Mindus Reverso spells on buyers trying to send back the magic jelly beans Iโve been selling them.โ
โYou are an idiot, Ron,โ said Herzeloyde, exasperated. โWhy didnโt you set your policy to no change of mind returns?โ
None of them noticed a black-robed figure spying on them, listening closely from behind the wall near the bushesโฆ
on โ04-07-2022 09:52 AM
on โ04-07-2022 10:06 AM
๐ถWhoa -oh We're halfway there
Whoa-oh Padi's under chair ๐ถ