invoicing for an item incorrectly marked paid and posted

giwigip
Community Member

A buyer won 2 items he paid for the 1st on ebay's invoice. New to ebay after a long absence I incorrectly marked the second item paid and posted then sent both off.

How can  I now raise a new invoice for the 2nd item.

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invoicing for an item incorrectly marked paid and posted

I would email the buyer and explain my mistake.    You could send a payment request to his phone number which you will have now;   or make up a special ebay listing for the postage amount.    It all depends on the goodwill of the buyer in the end.

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invoicing for an item incorrectly marked paid and posted

Can you unmark it as paid?

 

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