managed payments and personal information.

[shoppingbag*]

Is it true that to sign up for managed payments, eBay demands heaps of personal information, and also we have to once again prove who we are and upload bank account details etc,etc. All of this personal informtion is then sent to a third party which eBay is then not responsible for. I would like to hear from those who have already signed up, as to whether this is true or not.

[digital*ghost]

It actually depends on how the verification is carried out - for example, you can use the 100 point system in person, but you can't always use it online because not all forms of ID can be verified online.

While researching the ID issues being experienced by some sellers, I found out some proof of age cards, while they count for 100 points in person, can't be verified online, so aren't accepted for online ID verification but are if you do it in person, though the exact same business.

I switched to a new phone service recently and activated it online - they wouldn't accept my proof of age card as ID, but they would accept my Medicare card info - Adyen need government issued photo-ID though, and there are limited options for that which can be verified without requiring a full scan (of both sides) of the ID (all other companies I've had to verify my ID to actually did use a system where you needed to upload scans, so I assume the ID was verified by sighting rather than online - both methods obviously have their pros and cons. Online verification limits the range of personal data somewhat, but also limits the available ID options). 

[danieh_6]

I don't see this as an issue. if you have been restricted before you have to provide the same ANYWAY. Adyen is answered to AFCA and privacy complaints if you request want data they have on you or you wish your license number to be destroyed it has to be.

[joztamps]

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@digital*ghost wrote:

It actually depends on how the verification is carried out - for example, you can use the 100 point system in person, but you can't always use it online because not all forms of ID can be verified online.

While researching the ID issues being experienced by some sellers, I found out some proof of age cards, while they count for 100 points in person, can't be verified online, so aren't accepted for online ID verification but are if you do it in person, though the exact same business.

I switched to a new phone service recently and activated it online - they wouldn't accept my proof of age card as ID, but they would accept my Medicare card info - Adyen need government issued photo-ID though, and there are limited options for that which can be verified without requiring a full scan (of both sides) of the ID (all other companies I've had to verify my ID to actually did use a system where you needed to upload scans, so I assume the ID was verified by sighting rather than online - both methods obviously have their pros and cons. Online verification limits the range of personal data somewhat, but also limits the available ID options). 

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Ayden don't need photo-ID;  if they require it, it is as part of their own internal non-government rules.

A Birth Certificate is verifiable on-line.

If you hinge on that as your Primary Document, sufficient other non-photo-ID Secondary Documents are also verifiable on-line.

In fact, of course, photo-ID might (or might not) be relevant to in-person processes, but is by the very nature of the beast/s utterly irrelevant to and pointless in on-line processes.

[digital*ghost]

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@joztamps wrote:

Ayden don't need photo-ID;  if they require it, it is as part of their own internal non-government rules.

A Birth Certificate is verifiable on-line.

If you hinge on that as your Primary Document, sufficient other non-photo-ID Secondary Documents are also verifiable on-line.

In fact, of course, photo-ID might (or might not) be relevant to in-person processes, but is by the very nature of the beast/s utterly irrelevant to and pointless in on-line processes.

---

Yes, true - I should not have worded it that way, as there would be other reasons for them requiring it (at least in Aus, not sure what the laws require in other countries Adyen operate - they also require photo ID when verifying with them through Et*sy, which comes under EU legislation, however over there they ask for scans). 

Not really an area I know enough to speculate as to their reasoning, though. 

[chameleon54]

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@digital*ghost wrote:

It actually depends on how the verification is carried out - for example, you can use the 100 point system in person, but you can't always use it online because not all forms of ID can be verified online.

While researching the ID issues being experienced by some sellers, I found out some proof of age cards, while they count for 100 points in person, can't be verified online, so aren't accepted for online ID verification but are if you do it in person, though the exact same business.

I switched to a new phone service recently and activated it online - they wouldn't accept my proof of age card as ID, but they would accept my Medicare card info - Adyen need government issued photo-ID though, and there are limited options for that which can be verified without requiring a full scan (of both sides) of the ID (all other companies I've had to verify my ID to actually did use a system where you needed to upload scans, so I assume the ID was verified by sighting rather than online - both methods obviously have their pros and cons. Online verification limits the range of personal data somewhat, but also limits the available ID options). 

---

My wife doesn't have a drivers licence or passport. Her SA. issued proof of age card was originally accepted by the system, but has just come back many weeks later as rejected, holding up transition to managed payments. After a 20 minute phone call with a very helpful rep in the U.S. who did her best to find a work around, we came up blank. 

The only way for the missus to continue selling on ebay is to pay the $150  dollars and apply for a passport. Something we will reluctantly do. That will be a big hit to smaller sellers who are just trying to sell a few things to help make ends meet. Particularly those with disabilities who don't have a drivers licence or passport.

[chameleon54]

Just on the above, one more pertinent point.....Ebay would have accepted adding my name to the selling account and using my Drivers licence name for verification. We would have to forward the money to a joint bank account, but that didn't suit our tax structures for the selling accounts.

The interesting point with this is usually once an ebay ID is registered the ownership names cant be changed.

[digital*ghost]

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@chameleon54 wrote:

My wife doesn't have a drivers licence or passport. Her SA. issued proof of age card was originally accepted by the system, but has just come back many weeks later as rejected, holding up transition to managed payments. After a 20 minute phone call with a very helpful rep in the U.S. who did her best to find a work around, we came up blank. 

The only way for the missus to continue selling on ebay is to pay the $150  dollars and apply for a passport. Something we will reluctantly do. That will be a big hit to smaller sellers who are just trying to sell a few things to help make ends meet. Particularly those with disabilities who don't have a drivers licence or passport.

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I feel like this is a pretty serious issue that eBay should address, as it will be prohibitive for many to have to go through that process and expense.

Weirdly, I haven't had any issues as yet - my POA card reference number was my driver's license number at one point, I'm not sure if that has anything to do with it or not, though. 

My only hiccup so far with being on MP is that my payments are set to weekly and are triggered Monday night to arrive every Tuesday, but they made a payment yesterday of all available funds (obviously not an actual issue, just weird). 

[south.coffee]

It must be time for an update on 'Mangled Payments' now after several months. How are sellers going and have all the bugs been ironed out ?

[yellowmusicbox]

Ebay are demanding that I supply a photo ID, either a physical copy of my drivers licence or a copy of my passport. I am definitely not comfortable with handing it over to who knows who in ebay. Guess I'll have to leave ebay....

[davewil1964]

See ya