what has happened to my descriptions!

I have been trying to open and re-read some of my descriptions, and they have disappeared!

After a query from a potential buyer I wanted to re-read my wording to make sure that I had everything listed, and the page jumps from the original postage costs etc, then goes straight to showing all the feedback and reviews.

Nothing in between (which is all our work of course).

Is there a glitz atm or have I got a problem, anyone else suffering with same?

 

Could someone have a look for me to see if our description is showing up?

Seems to be mainly on our jewellery, not the cards. 

Thanks in advance for any advice. 

Message 1 of 19
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Re: what has happened to my descriptions!

No there is no description on the latest cards item Glen.

 

There's another report of it as well, but disabling the AdBlock doesn't help.

 

https://community.ebay.com.au/t5/Technical-Issues/All-item-descriptions-are-missing/m-p/2624086#M113...

 

Edit. Now the description is there on the cards......and also there on the 8 strand necklace.......

______________________________________________________

"Start me up I'll never stop......"
Message 2 of 19
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Re: what has happened to my descriptions!

It is happening on my listings too.   Hopefully a glitch.

Message 3 of 19
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Re: what has happened to my descriptions!

Definitely has something to do with Adblock Plus, I can't imagine why

Message 4 of 19
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Re: what has happened to my descriptions!

Checking random listings for Curraone and the OP, I see descriptions for all categories.

 

So???

Message 5 of 19
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Re: what has happened to my descriptions!

and do you have Adblock Plus?

Message 6 of 19
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Re: what has happened to my descriptions!

Looks like Adblock Plus. With it turned on for "Vintage Large Decoupage Plaque Crackle Finish w Raphael Style Decoration 719"  I can't see description; with it turned off I can. With no Adblock Plus on a different browser I can see descriptions for every random item I choose.  Also opening tabs in eBay seemed substantially slower (just for the last couple of days) - again with Adblock Plus turned off it opens quickly as normal. That's with Firefox which is now also blocking pop-ups. I haven't investigated this. 

Message 7 of 19
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Re: what has happened to my descriptions!


@curraone wrote:

 

 

I have Adblocker Ultimate turned on and using Edge.

 

I turned it off and checked both account listings again.

 

I can still see descriptions, so go figure.




Message 8 of 19
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Re: what has happened to my descriptions!

I’m using Edge too, and haven’t had a problem??

Message 9 of 19
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Re: what has happened to my descriptions!

Thanks very much everyone!

I checked Adblock Plus, and turned off the first two components, to grey dots and now can see all my descriptions just picked at random (approx 20).

So don't know how this came about, whether I did something or a glitz, but when I clicked on the little ABP dot at the top of my page and clicked off the first two blue dots and turned them to grey I am now able to view my descriptions. 

Whew!!! I was having kittens when I saw them missing before. 

Thanks so much for the heads up about Adblock Plus, never had a problem with it before so a bit puzzled, but hoefully all fixed. 

 

(PS DOES ANYONE WANT SOME EMPTY SHOE BOXES, AND SMALL SIZED STRONG BOXES? HAPPY TO GIVE THEM AWAY JUST PICK UP IN ADELAIDE. HAVE BEEN COLLECTING THEM FOR A COUPLE OF YEARS SO PLENTY TO GIVE AWAY.  HAVING A CLEAN OUT. SEEMS A WASTE TO SEND TO RUBBISH BIN. 

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