Incorrect postage cost shown on some items

I belive it is an ebay glitch across the Australian ebay pages 

The lowest standard Auspost service is $9.70 up to 250gr

Buyers pay on some of my items (individually or combined) up to 250gr for $8.73 (97cents less) 

$8.73 is the ebay discounted label price which offered to sellers if they want to purchase the label from eBay.

The listings and the checkout screens should show buyers $9.70 

I searched on ebay and saw some sellers having the same issue..tons of listings with incorrect $8.73 postage 

I belive the listings with calculated postage having this issue. 

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Re: Incorrect postage cost shown on some items

We shouldn't have to do all of that. It's ebay's responsibility to get it right, for the sake of buyers and sellers alike.

Message 61 of 148
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Re: Incorrect postage cost shown on some items

I've checked a few listings and that doesn't seem to be consistent with which ones are pick up only and which ones aren't. 😞

Message 62 of 148
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Re: Incorrect postage cost shown on some items

This item 187663932577 shows as $13.54 postage but clicking on the item shows local pickup. What dimensions do have for the item in the postage section.

An option is to start using fixed price which may suit but I like it when it automatically adjusts when postage increases.

Message 63 of 148
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Re: Incorrect postage cost shown on some items

All I can work out regarding international sales, is that the buyer is now being charged a percentage off Australia Post's postage rate, and sellers are not receiving any discount on that rate at all.

 

I know there has been talk globally about passing any seller discount on to the buyer, but nothing has been said about enforcing that in Australia

Message 64 of 148
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Re: Incorrect postage cost shown on some items

24 x 23 x 18

Message 65 of 148
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Re: Incorrect postage cost shown on some items

I've changed all my domestic listings to fixed price for now. Applying calculated postage to anything is not at all consistent until ebay fixes this issue

Message 66 of 148
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Re: Incorrect postage cost shown on some items

I would try bringing down the dimensions and see if the postage lowers to the same as actual weight. I found I could see the postage amount as it refreshed on the revised listing page.

Message 67 of 148
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Re: Incorrect postage cost shown on some items

I did that and now postage is showing at a ridiculous $19. 87!!! 

 

They need to fix this mess now. It is of their own making. 

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Re: Incorrect postage cost shown on some items


@merfar2107 wrote:

Sorry to sound dim, but I can't find the dots anywhere😟. I'm on a PC; are the dots on the app? 


Yes, sorry, I’m on the app atm, where the question mark has disappeared!

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Re: Incorrect postage cost shown on some items

New postage rates are now active and vary by destination. I have a few local parcels to send and for x small satchel is $7.28 and a rural at $9.51. Its good to see ebay has finally adopted this method of charging postage based on the different zones as that is how Aust Post does there discounts so now lines up.

Only problem is the need to adjust all the measurements on my items which for over a 1000 listings is going to be a pain. I have always used which ever is higher the actual or cubed weight as my item weight and never worried too much about the dimensions but will need to drop these down as they are having issues with the displayed postage to the buyer.

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