Incorrect postage cost shown on some items

[khulu74]

I belive it is an ebay glitch across the Australian ebay pages 

The lowest standard Auspost service is $9.70 up to 250gr

Buyers pay on some of my items (individually or combined) up to 250gr for $8.73 (97cents less) 

$8.73 is the ebay discounted label price which offered to sellers if they want to purchase the label from eBay.

The listings and the checkout screens should show buyers $9.70 

I searched on ebay and saw some sellers having the same issue..tons of listings with incorrect $8.73 postage 

I belive the listings with calculated postage having this issue. 

[ramcycle2010]

I like to use calculated postage because it allows buyers closer to me to pay less, and I can set up combined postage policies that automatically calculate the discounted postage buyers need to pay when they purchase multiple items from me.

[ramcycle2010]

You can pack up to 5kg in an xs ebay postage bag and send it with Auspost directly.

Not sure about sending more than 250g in one using ebay postage until they stop changing the rates!

7cm is the maximum thickness quoted for the xs satchels, but the majority that I've sent have been thicker than that. Until one gets sent back, I'll keep using them for items that fit, regardless of the thickness.

[davewil1964]

Some (many) sellers are wedded to calculated postage. After all it saves a few minutes a year in editing postage.

I use fixed price postage, wear the several minutes of editing when prices go up annually, and haven't had any of the current issues.

The pitfalls of allowing eBay to manage your business, I suppose.

[brickworksmarket]

I have an item that sells for $100 and is 12kg in weight but postage is usually $25 within my state but can be $75 to send across the country. How would you set up a fixed postage price or would you set the maximum of $75 but then may deter local buyers from purchasing. Surprisingly I have no issue with the correct amount showing at the moment for this item.

[brickworksmarket]

Where did you find that it says 7cm max for a xsmall satchel as I have had 5 so far charged for under paid postage. Last time they said it may have been due to tape on the parcel but no mention of thickness being an issue though it was scanned as 11cm.

[ramcycle2010]

I've had none of these extra Small satchels charged for underpaid postage. The ones that were thicker than 7cm, had smaller measurements than the other quoted maximums of 28cm and 21.5cm.

But I have had attempts to charge me for underpaid postage for other sized parcels, which I challenged. The outcome was always that my parcel had gone though the machine with another parcel, giving larger dimensions.

[brickworksmarket]

I use mypost to print labels but could not find anything there other than satchels are not cubed.

[curated-collectibles_4]

I use MyPost integrated into the store. So, I worked out that by taking off Australia Post Standard as the primary service and using Standard + Signature, the rates are correct! The same goes for Express + Signature. The rates are what they should be say for a small parcel. The regular standard was glitching and charging $18 for a 100g small item. Now its what it should be $11 for a small parcel. Hopefully, this might help others until the problem is solved.

[curated-collectibles_4]

I use the calculated shipping method, as the items I sell vary in weight and dimensions, and apply the correct weights and dimensions to each listing to ensure accurate postage calculations for the buyer's address. eBay are using Australia Post live rates to do this. There has never been any issue until a few days ago. Please see my last reply, #88, as I found a way around it for the time being.

[pnc75]

 When it starts hitting their bottom line, as it should have by now, they might do something about it.