eBay

jazzzzon

I foolishly left good feedback for a seller who advertised a Brand New CD, my own fault I didnt check the CD properly. I paid quite alot for it as I wasnt able to find it anywhere else. But when I opened it, it def is not Brand New. It has smudges,scratches and fingerprints on it. I have managed to put on my IPOD so am happy about that and dont want to return the CD (not after the money). But I dont think its fair that this seller should be falsely advertising products as new when they arent, this is misleading and I dont want others to be taken advantage of also. I want to leave fair but negative feedback for this seller. Any ideas?

jazzybazzar

We had a listing on eBay Australia, selling Clothes Hangers, with also the word Dress and Suit, to cover buyers who search for Hangers using the Term "Dress Hangers" or "Suit Hangers". And yes our Hanger can be used to hand both a SUIT, as well as a DRESS. Our listing was removed by eBay stating we are Keyword spamming, where as eBay Australia has over 285 results for Dress Hangers, with 80% majority of listing having Clothes Hangers , and if you search in eBay US on eBay.com , one will get over 2400 listings. And when we highlight this Fact to eBay Australia Trust & Safety team, they say no we are Keyword spamming, because we cannot use "DRESS Hangers" or "SUIT Hangers". Further eBay.com may allow sellers to sell using the term "DRESS Hangers" or "SUIT Hangers", but here in eBay AUSTRALIA we are different and we will NOT ALLOW. Honest this is what was stated by the Trust & safety team. So as a Buyer or a Seller , we would like to know your Opinion on that is a Hanger a Suit Hanger or a DRESS Hanger or not, and would or May a buyer search for a term/word called as Suit Hanger or Dress Hangers.

yoshi0410

size 28 jeans . ad ssaid they are a 32

brobbo_123

🙂

livera123

Why are sellers allowed not leave feedback when you have purchased and paid for an item, it is almost like being blackmailed to give positive feedback to the seller, As a customer I buy in good faith and always pay straight away and as such have honoured my part in the transaction. Ebay should make it mandatory to fill in positive feedback as soon as the item is paid for.

flyingman10

What are my options if the item I purchased arrives damaged ?

ecom_foryou

Hi I've noticed more and more people with private user ID's/Listings and was just wondering how does one make their listings private? Is the main benefit that the item you are selling or purchasing can't be viewed by other people? Thanks

dave-at-dandy

I recently won a item on ebay for the reversed amount as no-one else bid, and immediately paid for the item through paypal. I contacted the seller, detailing my phone number requesting when I could pick item up. Then messaged once again finally receiving a message back with her stated that she is only a selling agent and her client had change their mind about selling the particular item and she would refund me immediately. I feel this item should rightfully be mine, the seller or the agent had the entire time it was listed to withdraw it from sale, surely it is now too late. I tried going to the resolution board but as it hasn't been 10 days since I won the item I can't do anything through them as yet. I'm left in limbo. Has anyone had similar experiences and what happen?

foxhole2009

http://www.abc.net.au/news/2013-06-25/buying-seeds-through-the-post-will-cost-more/4779770?section=wa

cootie265

I'm interested in purchasing something from a new seller who has no history what-so-ever. It's an item that could cost around $2,000. The item would be paid for by paypal then a removalist would pick-up/deliver the item to my place. Who's to say that I'm actually going to receive my item once I've paid for it? I'm quite concerned about this but this item is just what I want. I would appreciate any advice from experienced ebayers. Thanks.

karennnn1

how do I see what I purchased greater than 60 days ago as item faulty and only brought it 90 days ago but I cannot see where it is on my account

whiskypickle

Hi there, I'm in a bit of a sticky situation with one of the recent purchases I made on Ebay and although I can guess what to do next I still wouldn't mind some advice. I'll start from the top. About three weeks ago I found a pair of Monster Turbine Pro Gold headphones listed with a current bid at the time of about $20. The description listed them as new, never used but opened and specifically describes the item as "new Monster Turbine Pro Gold Headphones still in box and with original accessories" After checking the sellers feedback (100+ feedback all positive) I thought it looked safe enough to bid on. Silly me didn't even consider the idea that there were fake headphones of this brand and model type out there, let alone that this listing could be one. I threw a bid on the night before it was due to end thinking that the price will skyrocket closer to the end time. I end up winning the auction for a fraction of the price these headphones are worth. Thinking I had scored a bargain, I pay with Paypal. Two days later I start to second guess how lucky I've been and do some research on the item. It turns out there are quite a few counterfeit Turbine Golds and other Monster headphones on Ebay all with tell-tale signs. On the third day after the auction ended I sent a message through Ebay to the Seller asking about the history of the item; where they bought it originally from, any reasons for selling, do they have a receipt etc. But I received no reply at all. After over two weeks of waiting for either a reply or the item to arrive (The item was never listed as posted) they finally came in the mail to my surprise this morning. Looking over them it's safe to say they are indeed counterfeit. They match all the signs shown that this gallery shows when comparing the genuine set to fakes: http://www.head-fi.org/g/a/13083/monster-turbine-pro-copper-real-vs-fake/ Not to mention they sound nowhere near as good as they should if they were genuine. Now I understand that I should have been wiser and asked these questions before I bidded. The advice I'm looking for here is what I can do at this point. Should I simply open up a case about these and request my money back, or should I email the seller first about them? Will I even be successful in getting my money back?

mycardavid

I SOLD AN ITEM IN OCTOBER 2012,,THE BUYER WAS SUPPOSE TO PICK IT UP,,HE HASNT,, I RANG HIM SEVERAL TIMES,HE SAID HE IS COMING, TODAY DATE IS 24,6,2013,HE THE ITEM HASNT BEEN PICKED UP YET,

vegemitekidcasey

I have been attempting to buy boots online for hours now and i cannot determine whether or not the boots have actually been purchased or not. This happened maybe twelve times in the past year for other items and each time i get a default notice. I would love to buy from ebay but so far I have been unsuccessful. please help Thankyou

chrisman*2011

in the description of an item I have bid on the seller has written: Please use the direct transfer payment method & not pay using credit card as I am not a Premium Member & thus I will get charged an extra fee, which I would then have to pass on. What does this mean as I only use my credit and debit cards when purchasing.

michelle2373

I recently won an auction and made payment for it via pay pal. The seller contacted me after I had paid for the item to advise the original listed postage fee was insufficient. The seller requested additional fees and said if I did not make payment I would not receive the goods and my money would be refunded. As I had committed to purchase the item I felt I had no option but to pay the additional money. is this acceptable practice for eBay sellers?

sushija

I bought few items with same seller and waited for more than 7 weeks after contact seller he promised to re-send but nothing. I think this seller only send items when they make money, but the cheap ones or not making money I don't he send the items at all. I have looked through his feedback and its seems like that way.

retrop54

I HAVE BOUGHT AND ITEM ON EBAY THE TELEPHONE NUMBER GIVEN TO ME TO CONTACT THE SELLER IS INCORRECT AND THEY WILL NOT ANSWER EMAILS WHAT CAN I DO

skwissfuss

I recently bought two items from the same seller. After unsuccessfully attempting to pay via Paypal, I was informed by the seller that she had inadvertently caused a problem with her own Paypal account. She then asked me to pay by direct bank deposit instead, and sent me details of her bank account. I agreed, but a week later, when the goods had not yet been posted, I enquired about the problem and was told that she had accidentally given me both the wrong bank account and BSB number details. Fortunately, there was no such account, so my bank reversed the transaction. Eventually, we sorted out the problem, the seller sent me the correct bank details, and I've now just received the items. I understand that the seller's mistakes were unintentional, but I don't know whether I'm helping other buyers if I just give feedback that says the transaction was great and went smoothly. I don't want to damage her eBay reputation for human mistakes. How should I write the feedback?

just_chocolate

Would members view a less than perfect 100 % as indicating a poor performer and unreliable member depending on how below 100 % the member is as apposed to a 100 percent member. Just trying to find out how others see the positive FB %. Thank you ahead.

alistair2357

Further to the above question my account is saying I need to pay for an item but the item has gone in a second chance offer that was accepted and paid. In my account it is saying I need to pay for the item how do I rectify so my account is clear from this payment ? Thanks

terryhamilton000

hi I bought some Toy Action Figures for $28 and paid for it straight away and now the seller is stating that made a mistake and postage is $19.70, can they do this

kimandtrude

Want to know how to make one payment for a multiple buy???

julesrules1968

Really sick of closing this annoying box that is over the image I want to see.

gowertower

I have noticed that th currency conversion is different when using Firefox than using IE with IE being more accurate.A 50euro cost shows a $5 difference between the two. Does this explain the complaints about people going to pay on Paypal and find the item costs more because they were using Firefox ?

gowertower

I have noticed that th currency conversion is different when using Firefox than using IE with IE being more accurate.A 50euro cost shows a $5 difference between the two. Does this explain the complaints about people going to pay on Paypal and find the item costs more because they were using Firefox ?

reyjr1952

I bought an item from a seller and after numerous excuses, approximately 6 weeks of them, I lodged a claim with paypal and received a refund. I left negative feedback because I discovered that over time I was one of many who hadn't received items from them. Now I am continually getting emails from them and their counterpart asking me to remove my negative feedback. How do I stop them sending me these emails.

jessicajohnson2403

I bid on an auction for a phone. As soon as they auction had finished I had one and the seller tried to cancel the transaction I declined. I paid for the item and 5 days later I emailed the seller to inquire about when it would be sold. They replied tomorrow. Then they shipped the item. It never arrived and the seller claims to have discarded the tracking number without ever sending it through to me.(Even though the postage was for parcel with tracking). I have had over 10 items delivered in the last 10 days with no issues. Hi jessicajohnson2403,gooodstuff95 recently opened a cancel transaction case for an item you recently purchased: red lips home phone.Reason for cancel transaction request: The seller says that you have purchased the item in error. Click the "Respond now" button to accept or decline this cancellation. If you don't take action by 18-Jun-2013, the seller will be able to cancel the purchase without your consent. You can view the case anytime in the Resolution Centre. red lips home phoneItem #271217053601End time:Saturday, 08 Jun, 2013 12:47:20 AESTSale price:AU $6.50Seller:gooodstuff95Case opened:Tuesday, 11 Jun, 2013 13:33:06 AEST I haven't been able to get a decent answer from them. All they reply is Dear jessicajohnson2403, you cant I have sent item out - gooodstuff95 What can I do in regards to this?

jessicajohnson2403

I bid on an auction for a phone. As soon as they auction had finished I had one and the seller tried to cancel the transaction I declined. I paid for the item and 5 days later I emailed the seller to inquire about when it would be sold. They replied tomorrow. Then they shipped the item. It never arrived and the seller claims to have discarded the tracking number without ever sending it through to me.(Even though the postage was for parcel with tracking). I have had over 10 items delivered in the last 10 days with no issues. Hi jessicajohnson2403,gooodstuff95 recently opened a cancel transaction case for an item you recently purchased: red lips home phone.Reason for cancel transaction request: The seller says that you have purchased the item in error. Click the "Respond now" button to accept or decline this cancellation. If you don't take action by 18-Jun-2013, the seller will be able to cancel the purchase without your consent. You can view the case anytime in the Resolution Centre. red lips home phoneItem #271217053601End time:Saturday, 08 Jun, 2013 12:47:20 AESTSale price:AU $6.50Seller:gooodstuff95Case opened:Tuesday, 11 Jun, 2013 13:33:06 AEST I haven't been able to get a decent answer from them. All they reply is Dear jessicajohnson2403, you cant I have sent item out - gooodstuff95 What can I do in regards to this?

a.gollywog

a.gollywog, I am waiting to hear from ebay, to find out if I am covered for the extra $160.00 paid for repair to overlocker which was not working when posted.

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