eBay

acco_9213

How do I contact Ebay directly? I processed a return due to false advertising on the sellers behalf. However this process has been going on for months and I still haven't been sent my refund. None of the help pages actually help.

bargain_hunter_forever

Hi, having issues paying for an item. Please help

rjgl4ever

What should I do?

fernando_c

Order number:09-10227-54923 Item was faulty after 30 days message for replacement. im was replaced and is still faulty. Messaged the seller through eBay and the seller agreed to a refund, if both items were returned. Items returned and received by the seller on 13/10/23 Pictures taken and sent to the seller of the tracking number. 2 emails were sent on 2 separate dates to the seller, I'm getting no replies Awaiting refund. What do I do if the seller doesn't pay a refund? The ad states 12 MONTH WARRANTY new parts don't seem to get any help from eBay as 30 days have gone by. how long do people need to wait for a reply?

sbax4248

Do you have to go through checkout with Ebay. when you are going to pickup item and pay by cash

peterstephen

Can some explain to me why the sender is allow to dictate what mailing address to send the item I have just brought and paid for to ? I use a po box for number of reasons, its safer and quicker than sending it to my home. Plus when using paypal, it all goes through ebay. Ebay tells sender when to send it once payment has cleared.

nonhumanoid

I was contacted by a seller to inform me they could not fulfil a purchase order and would I like to cancel. I went to cancel, as they requested and the system said I couldnt do that. The system directed me to 'contact the seller', so I got back to them, and asked them to cancel the order. Now when I look at my buyer account, in the messages it says "Buyer cancelled Order", when in actuality I had no choice and it was the seller that forced me into that position. Why is a seller instigated lack of fulfilment not registered in the system as a 'non fulfilment issue' instead of a 'buyer just wanted to cancel issue'? For clarity, this should be made clear, the origins of the need to cancel should be plain for all to see.

limcc7626

Purchased an old eggbeater drill from the US. Listed shipping via eIS $40.98USD. Get to checkout shipping is now $61.42USD. Paid the shipping as I didn't want to lose the order. eBay states that the listed price is an estimate, but nowhere in the listing or associated postage'see details'page does it state it's an estimate. Is this true? Have been given conflicting information by eBay and eIS.

tswc69

Went to check why delivery had not been posted and found a notice it had been posted the day before I purchased it?. It actually has been a week and it still has not been posted.

cutipize

In a 5 hour time span - Seller had a book for sale; local pickup or post. I bought the book with Paypal and selected local pickup. Seller immediately marked the item as 'picked up' and issued a tracking number. Hmm, messaged seller, who wanted to meet me at a train station at night. I messaged that if there is no pickup address, to cancel the sale. Haven't heard a response yet, text or in messages. What is the next move? Thank you.

graemlaidle-0

CHANGE ADDRESS ON ACCOUNT

addictednot

I'm logged into my account, want to leave feedback for a recently purchased item - go to 'reply' to do it and it takes me to another ebay sign in page? Why?

blytoau2015

I have been asked to review some of my orders but I have not received them. When they arrive I will do so. Thank you.

travelisawayoflife

Hello, I purchased a some wine glasses - I didn't sign into ebay to do this though - I checked out as a guest. I would LOVE to write the seller a 5 star review as he went over and beyond to help me - how do I write this review? Thanks so much, Rebecca

2014ausomme

ordered urinal bottle and paid for 8/8/23 through ebay as yet not received. can you shed any light on this.

irrigateuphill

How do I report a potential scam seller to Ebay

ricric6236

Why does Ebay accept a return address overseas? It causes the return cost to exceed the purchase price.

vekenone

I have put on a maximum bid for an item . It is nowhere near my maximum bid with 2 days to go. I would like to lower my maximum bid if it is at all possible. If I not I am happy to wear it as it is my own faulf -but worth a try if I can lower thebid.

gregpike3256

I have contacted the seller twice in the last month and no answer.

may-handmade

It drives you stupid to find a contact phone number to ask a personalized question? Why they put you through a maze that leads you anywhere but what they assume you might need? I only need a phone number in Australia please?

erskinville1102

Email reference ID: [#15a52de6f87a448a85a546bd92577c39#] Hi ! I received an email from ebay stating the pricing of a vest ( item above ) which I was interested in has come down to $8.25 bit when i click on the item and key in the colour and size the prices jump to $25.55 C which is 3 times the price. This is false advertising!! Not only this time , most of the ebay sellers does this as well ! Please check these sellers ! Thanks ! Philip

peterxzc

My order got partialy refunded right away after it confirmed. Although my order got Authenticity and Money Back Guarantee. Is there any chance the seller can bypass eBay policy and scam the remaining refund?

mincham2006

made a purchase on ebay i have received the goods but have no record of the order ir tax invouce have used work credit cat so need it for aquital tried to contact the merchant that i thought was used but they say not them

woldiet

I'm trying to return an item to the seller as it doesn't fit, and the seller will not reply to my messages. I contacted Ebay who informs me I have to return the item. I tried to return the item with a courier but they have all stated that they will not deliver to a PO box, and the only address I have is a PO box in Chullora NSW. Ebay has said they cannot give me another address. What can I do now?

nathnsara

Hi, I started the return process but it got cancelled before I finished and it won't let me start again? Is there a way to restart the process?

khoo2405

Item not received button on Ebay does not seem to work. I purchased an item but did not received it. It is for a shop address so if they have delivered we would know as we are open 6 days a week. I contacted Seller and they say it has been delivered but we didnt get it. What can I do?

dannf123

Please explain why so many sellers advertise as Australian, but are members in China. This is misleading and false advertising, and E bay should crack down on this practice as it would be very frustrating to buyers who think they are buying from a 'Local' but instead are sending their money to China. Everyone please check, before buying, the country of the Member, hidden in the feedback section

san207258

many other sellers on here are misleading buyers, selling fake knock off counterfeit card decks which rips off the author. Without disclosing they are fakes and now long out of print ...Genuine Doreen Virtue card decks came from Hay House publishers displayed on the box with a ISBN and physical guide book. The have never been PDFs downloads . Shoppers on ebay need to have confidence in purchasing genuine items or at the very least provide full disclosure the is item is a fake.

herbiejaytee

Is PAYPAL still an option to PAY on EBAY, I cannot see PAYPAL as an option anymore on ebay items. I won an auction on an iPad and there was no PAYPAL payment option. So I have been checking I cannot see the option on other ones. I was purchasing with PAYPAL option up until last night so wondering if this is a glitch or a new policy.

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