Beware of seller

kywee1
Community Member

I have bought 2 kids smart watches, a blue and a pink, for a total of AUD$121.42 after discount from seller REMOVED on ebay on the 27th of November, 2020. Upon arrival, the pink watch's battery does not hold its charge as compared to the blue watch. Within 6 to 7 hours, the pink watch would go from 100% to 0%. The blue watch would last a day and a half on average. I did reset the watch a few times, but it did not help. The seller did refund $20 as it was still usable. After 2 months, my blue watch totally cannot work. It does not switch on or charge anymore. The pink one, which seller partially refunded $20, only hold a charge for a few hours daily; from 100% to 0% in 2 to 3 hours just sitting on my desk. These watches are meant for tracking kids with GPS in the event that they are lost. I wanted to return BOTH for a refund or replacement. Before buying, the ebay website stated that there is a 1 year warranty on the watches. But the seller decline the ebay return request, stopped responding, and has since taken down the ebay website. I have even sent the seller a video showing the problem. As it is more than 30 days, ebay refused to help as well.

 

STAY CLEAR OF THIS SELLER!!!!!!

Message 1 of 31
Latest reply
30 REPLIES 30

Re: Beware of seller

 Thank you, lyndal.

 

 

 

 

 

 Girls fighting (cerise handbag)

 

 

As a reminder to all buyers - don't let yourselves be strung along by a seller who has sold you a fake item or one that does not function in every respect as it should. (That would include the matter of holding a charge.) You only get one bite of the cherry. FULL REFUND and return the SNAD item with the seller paying for the return postage... that is the way to go.

 

 

Message 31 of 31
Latest reply