Items being marked up by up to 600% by unscrupulous seller

I have been trying to find plants on eBay which I have been unable to source locally - I have found them with a particular seller and the price is fairly reasonable.  However, I have noticed that this shop is selling or trying to sell other (tubestock) plants I am familiar with which you can buy at Bunnings for less than $7 for nearly $50 plus postage.  

 

I have advised them of my concerns through "contact seller" option for a number of these listings without a single response.  The prices of these particular items have not been amended to something more reasonable either.  I have made it clear to them that I am not soliciting any sort of deal for myself by pointing out these items, and I am loathe to support them by purchasing the plants which I actually do wish to purchase.  

 

In a nutshell, I can't find a way to report an unscrupulous seller unless I have purchased the item in question from them.  Can anyone advise me if there is a way to report a seller like this before they take in unsuspecting plant lovers, without having to purchase from them?  It certainly seems that I will have to forgo buying the plants I want because of this awkward situation.  This seller sells many different products, not just plants, so heaven knows how many people are at risk of being "ripped off".  

 

Does eBay ever audit sellers?  I am more than happy to name the seller if that is allowed.

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Re: Items being marked up by up to 600% by unscrupulous seller

Please advise the name of the grass, as quite frankly I think your  information is questionable.  By the way.  If the sellers listing

was so clear to you that you did not have to ask them any questions, then why were you so miffed that you did not get a single

reply.   Dont tell me you contacted them, displaying the same attitude as your posts, and actually expected a reply.

Re your comment on my user name,  only goes to show how truly ignorant you are.  (Ouch virtual papercut)

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@lilypoppylilypoppy wrote:

I have been trying to find plants on eBay which I have been unable to source locally - I have found them with a particular seller and the price is fairly reasonable.  However, I have noticed that this shop is selling or trying to sell other (tubestock) plants I am familiar with which you can buy at Bunnings for less than $7 for nearly $50 plus postage.  

 

I have advised them of my concerns through "contact seller" option for a number of these listings without a single response.  The prices of these particular items have not been amended to something more reasonable either.  I have made it clear to them that I am not soliciting any sort of deal for myself by pointing out these items, and I am loathe to support them by purchasing the plants which I actually do wish to purchase.  

 

In a nutshell, I can't find a way to report an unscrupulous seller unless I have purchased the item in question from them.  Can anyone advise me if there is a way to report a seller like this before they take in unsuspecting plant lovers, without having to purchase from them?  It certainly seems that I will have to forgo buying the plants I want because of this awkward situation.  This seller sells many different products, not just plants, so heaven knows how many people are at risk of being "ripped off".  

 

Does eBay ever audit sellers?  I am more than happy to name the seller if that is allowed.


 There would be thousands of sellers that fit you bracket of unscrupulous sellers as a large number have no idea of true value as

 

their supplier sets the prices,(which happens a lot with overseas sellers).

 

Others do it deliberately to gain high profits if they can,some who have unrealistic expectations of what members will actually pay

 

compared to what they list over priced items at.

 

I've come across sellers that simply make me laugh as they will try and sell an item that may be priced at anything from a low

 

price of around $4 to $10 but they will have that same item listed at $50 plus.

 

There is one currently that has an item for sale at $94.95 with similar items selling for under $5 and 90% of their other items are

 

between 5 and 10 times higher then the standard prices for those items.

 

I've mentioned to them that it's pointless listing at their price as they wont sell any as the cheaper ones will show up in the same

 

search as their items.

 

Their comebacks are generally that they don't set the prices or they believe they have set an accurate price.

 

As far as reporting them,it's not worth the hassle as in eBay's opinion there is nothing to report as all sellers are entitled to sell their

 

items at whatever price they want to set and they are only interested in the fees they get from sellers as most unsaleable items 

 

will still incur a listing fee so eBay still makes money from them.

 

 

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Re: Items being marked up by up to 600% by unscrupulous seller

Hi everyone, 

 

There have been a few comments considered to be against the Discussion Board Policies in this thread. Please remember to keep all comments civil and no disputes are permitted on the discussion boards.

 

You can review the Discussion Board Policies here.

 

Kind regards, 

Luna-2304

Community Moderator

 

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@luna-2304 wrote:

Hi everyone, 

 

There have been a few comments considered to be against the Discussion Board Policies in this thread. Please remember to keep all comments civil and no disputes are permitted on the discussion boards.

 

You can review the Discussion Board Policies here.

 

Kind regards, 

Luna-2304

Community Moderator

 


You directed that at my post so can you please point out as to where I made any such comment?

 

If you are going to post that type of comment can you please make a reply to someones post that breaches those Policies,(by 

 

commenting on my post it looks like I'm one of the members here that breached the Policies and I did no such thing).

 

My reply was to the Ops opening statement and in no way a breach of policy,(it was polite and explained/answered in detail what

 

they wanted to know).

 

The Op gave me a kudo as well which would also indicate that I did nothing wrong.

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@lilypoppylilypoppy wrote:

I have been trying to find plants on eBay which I have been unable to source locally - I have found them with a particular seller and the price is fairly reasonable.  However, I have noticed that this shop is selling or trying to sell other (tubestock) plants I am familiar with which you can buy at Bunnings for less than $7 for nearly $50 plus postage.  

 

I have advised them of my concerns through "contact seller" option for a number of these listings without a single response.  The prices of these particular items have not been amended to something more reasonable either.  I have made it clear to them that I am not soliciting any sort of deal for myself by pointing out these items, and I am loathe to support them by purchasing the plants which I actually do wish to purchase.  

 

In a nutshell, I can't find a way to report an unscrupulous seller unless I have purchased the item in question from them.  Can anyone advise me if there is a way to report a seller like this before they take in unsuspecting plant lovers, without having to purchase from them?  It certainly seems that I will have to forgo buying the plants I want because of this awkward situation.  This seller sells many different products, not just plants, so heaven knows how many people are at risk of being "ripped off".  

 

Does eBay ever audit sellers?  I am more than happy to name the seller if that is allowed.


I,ll try to give you a genuine answer to your question.

 

Firstly some info about my ebay business. I run three stores and until three years ago, made a full time living from ebay. Now ebay contributes around 30%-40% of my income. By full time living, I mean I made a similar income to a basic public servent or small business owner, $30-$40 per hour for 40 hours work per week. I have 100% feedback on all stores with 4.9 star rating across the board. The items I sell are at the dearer end of the ebay price range, but not extreme and I offer specialist advice that is not available from most sellers. My clients range from private buyers to large busineses and 25% - 30% of sales  are to international clients.

 

I almost always mark items up from a minimum of 500% for a fast selling item to 1500 % or more for slower selling items. There are rare cases where I mark items up by 50 to 100 times what I pay for them. That sounds extreme right ? and I cant have any morals under your views. 

 

There is a lot of time and work goes into running a proffesional ebay business. I have to source stock, searching auction catalogues and interstate advertisments as well as privatly contacting potential suppliers. Sometimes this involves travelling interstate and staying in motels along the way to view bulk lots of stock. Then there is the cost of freighting pallets of stock to my state and a day to travel to the city freight depots to collect the pallets. ( I dont live in the city ). Once home I have to sort items, photograph them, list them and store them in an ordered proffesional storage system ( so I can find them again when they sell ), I also used to have a rented storage shed, now a shipping container for excess stock.  

 

I then have to photograph items and spend considerable time researching and writing accurate desriptions, carefully inspecting items and noting any faults. Once listed I have to answer questions, including silly offers from people who believe I charge too much. At this point I also have to contend with the buyers who dont pay, chasing them up or going through the ebay reporting system. Once sold & paid for, I have to retrieve the items from storage and carefully pack and address them. Once this is completed its time to drive to the post office, stand in line and mail the items.

 

You would think that is the end of it wouldnt you. Then comes the " I did not recieve my item " claims, sometimes genuine, sometimes fraudulant online shoplifters. It can be very time consuming chasing up and proving fraudulant claims. Genuine ones get refunded with me losing both the item and the postage costs which can be considerable for international clients. Once the client recieves the item I need to respond to any messages of thanks and follow up with feedback.

 

FINISHED YOU SAY !!!!......... Nope....... Next comes the monthly payment of fees to ebay and paypal which could be up to 20% of the sale price, record keeping for tax purposes and following up on claims up to six months after the item is sold.

 

As you can see there is a considerable amount of time, effort and expense which goes into ebay selling. I need to mark items up by many times what I pay for them, to cover all of the other hidden time costs and expense that goes into ebay selling. I simply could not make enough to keep the business viable by only marking up 200% or 300%.

 

Even with the " huge " mark ups, I still only make a modest wage of $30-$40 per hour. Reasonable, but not extreme when compared to what many businesses charge for their services. Most ebay sellers who only mark up their items by 50%-100% would be struggling to make any sort of genuine wage, once their true time and effort is considered.

 

I believe I am offering clients items which they need and value, along with proffesional advice and service. This comes at a cost which my clients seem more than happy to pay.

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cezm
Community Member

I can buy a baby's romper for about $5 in Kmart or I can go to somewhere like DJ's and pay in excess of $60. Are DJ's unscrupulous? They probably come out of the same factory but ultimately it's my choice as to which I buy.

 

I have no idea how a particular seller sets their price, or why, and I would not tell a seller how to run their business as it is, literally, none of my business. I just shop around until I find what I am happy with.

 

I was in a shop yesterday and they were selling single tea light holder for $30 each - I wouldn't buy but it's their call and I'm guessing people do or the seller wouldn't stock them for long.

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I don't know why such emphasis on protecting the elderly in this case. If they're so ga-ga that they'd buy plants at such inflated prices they're not all that likely to be doing much gardening anyway.
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Re: Items being marked up by up to 600% by unscrupulous seller

Had not looked at it that way  LOL,    I had checked bunnings online but could not locate  any grasses to fit OP's description and

price.  Asked OP to name the grass so as to clarify price etc but only got abuse.    Was in local Bunnings today  and could not

find any grasses to match description or price, only multi cell pots I could find for grasses  was  10 cell pots of mondo grass for

about $12

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@gutterpunkz05 wrote:

. . . . . I had checked bunnings online but could not locate  any grasses to fit OP's description and

price. . . . . . . Was in local Bunnings today and could not

find any grasses to match description or price


 

hey punk, now that is what I call dedication . . . .  checking online and instore.  I was in Bunnings today and all I bought was a hose to play with.  In fact, time to go play with my hose right now.  

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@lilypoppylilypoppy wrote:
Thank you for your politeness. The fact that this board has made me impolite is not a point in its favour. If you go all the way back to my first post I was polite and asked for help/advice. A simple "Unfortunately it isn't possible to complain about an item you haven't personally had an issue with" would have sufficed. Instead I have been made to feel that questioning a price, caring about others or having an opinion makes me mentally defective and good for a bit of a laugh for those present who enjoy being bullies. I think I am right and stick to my guns and THAT is wrong? But it is not wrong for the "defenders of the sellers"? I no longer just take that type of attitude and I am just as nasty and smart ar###e right back. I used the terms "elderly" and "vulnerable" and it appears those words are just joke fodder. Something wrong with that for sure.



I'm a little late here, but I felt the need to point out this isn't the answer to your question.

 

The answer to your question is that unless the seller is doing something illegal (price fixing, false advertising, etc), you don't actually have any basis for official complaint, whether you bought it or not, even if the seller's practices outrage you.  

 

I'll put this on me for a moment - I really love music, as most people do. I like going to concerts, buying limited edition relases and so forth. I loathe ticket scalping and flippers (people who buy limited edition stuff, often in bulk if they can, for the sole purpose of flipping it at high profits, thus ensuring fewer people who genuinely just want one for the pure enjoyment of it, miss out on one at normal retail). There is nothing illegal about this practice, though, so I have to accept it is part of my ethical makeup, something which is often wholly subjective, and any attempts I make to criticise or shame people who practice these things often come across as self-righteous and sanctimonius to those who look at things differently, and that just detracts from the issue and makes it devolve into an argument based on emotion rather than facts and logic...and that's not a good look for anyone. 

 

I'm also an eBay seller, and I gotta say I'm a bit offended by the "real job" comment. Smiley Very Happy

 

Seriously, though, this is my full time job, I work every single day. The only time I'm not at work (in a practical sense) is when I'm not at home, but I'm still getting messages and notifications about work that's waiting for me. I have callouses on my hands from the manual labour involved in my day to day tasks, and if I get to bed before 2am and have more than 6 hours sleep, I'm enjoying that little luxury. If this isn't a "real job", I don't know what is. I may be digressing, but just as I have some loss leaders in my shop (items that are underpriced to attract customers), i also have some items with high markups to help ensure my business ultimately balances out and I can actually stay in business. 

 

I also want to mention that I think people took exception to the "elderly and vulnerable" comment because it really is irrelevant to the situation. If eldery people were being targeted by a scam, then maybe, but the people who may unwittingly pay more for an item aren't elderly or vulnerable, it's anyone who, through ignorance or lack of research, doesn't know there are cheaper alternatives. Ignorance / lack of awarness is not exclusive to elderly or the (much more vague) vulnerable, and I think you will find that many members here are sick of those things being used as an excuse for making poor decisions (by others, I mean), or having it trotted out to draw sympathy on those factors rather than logical points in an argument. 

 

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