Seller Cancels Auction Sale After Item is Paid for. / Bargains Depend entirely on Goodwill

[ra157]

Last Friday I had the interesting experience of winning a Nikon 1 J3 mirrorless camera with two lenses at a very good price. I immediately paid for it with Paypal. 19 minutes after the end of the auction, the seller then cancelled the sale, citing the reason as,
" I'm out of stock or the item is damaged".

Plainly she wasn't out of stock, and it strains credulity that she suddenly discovered the camera was found to be damaged within 19 minutes of my winning it. I reported the seller to Ebay.

Ebay's response included,

"I assure you that I have warned the seller and we will monitor their account to make sure that if they continue to cause bad-buyer experiences, we will take further actions which could lead to restrictions or even indefinite suspension."

As best I can see it – sellers can break their Ebay conditions and their contract with me with impunity.

Plainly, if this pattern is repeated by a frequent seller, Ebay will do something. But it appears that casual sellers never have to worry about getting what they perceive to be a dud price for their item. If they do, they can just cancel the sale and claim the item was damaged.

To make matters worse, the camera was listed as not having a charger, which I bought from another seller after winning the camera. Despite my requesting that he cancel the order, it is on its way to me, and I have paid $10.98 for a useless charger.

Anybody else had this type of  frustrating auction experience?
Regards,
Renato

[digital*ghost]

I know. 

I was initially just going to post what's in the spolier below as a response, but the OP is acting like a dog with a bone with regards to that question, so I decided to just toss it in the ring. Plus, I like telling mah stories. 

Spoiler

[*tippy*toes*]

And yet they still won't say why THEY are on eBay! Funny that. I'm guessing they know the lynch mob will hang them when they state they are on eBay to rip off and destroy novice sellers.

[collect247]

OP must be watching re-runs of Matlock 

[ra157]

Hi Digital*ghost,
           You state,
"So, yes, I disagree with some of eBay's policies (not really that one, though), but I'm on eBay because I comply with them. Ok? Satisfied?  I sure as heck hope so. "
which is entirely irrelevant to the question I asked you, which in turn directly relates to the essence of my posted thread,

My question related to your agreement or otherwise to the Ebay User Agreement, and I demonstrated three occasions with quotations where you disagreed with the User Agreement - after you asked me to go find those statements - and your only responses are
a.        an unsupported assertion that somehow, when seen in the the full context of what I quoted from your writings, the meaning of those quotations is  the exact opposite of what you wrote, and
b.        another unsupported assertion that my comprehension skills are lacking.

So instead of supporting your assertions in some way, by explaining why what you wrote has the exact opposite meaning on three occasions, and explaining precisely where I failed to comprehend something you wrote, you instead write nine other paragraphs detailing your selling practices and philosophy and your disagreement with some Ebay Policies.

You do not however address the question I asked you, namely,

"The Ebay User Agreement states,

"2. Scope
Before using the eBay services, you must read and accept all of the terms in, and linked to, this User Agreement ("Agreement") and the eBay User Privacy Notice.

3. Using eBay
While using the eBay services, you will not:
........fail to deliver items purchased from you, unless the buyer fails to meet the posted terms or you cannot authenticate the buyer's identity;........."

You do not agree with that condition.
Why are you on Ebay?"
Regards,
Renato

[ra157]

Hi padi^0409,
          You state,
"This is my last post here.

You conveniently dismiss the fact that not only do you have 924 feedback against your seller's 41 feedback total, but you also have been on eBay 12 years against the seller's 6 years.

THEN you equate selling on eBay as being as hard as sweeping the floor etc................

Your credibility?   NIL."

1.          Where do I have 924 feedbacks precisely?

2.          The seller has sold about as many items as me over six years as I have over 12 years, One could argue she sells at doble the rate I do, and she is more experienced than I am.

3.           A seller lists an item on Ebay, collects money from the winning buyer, packs and sends the item in the mail. A 12 year old can easily do that task. Floor sweeping is much harder than that. 

The Ebay User Agreement states,

"2. Scope
Before using the eBay services, you must read and accept all of the terms in, and linked to, this User Agreement ("Agreement") and the eBay User Privacy Notice.

3. Using eBay
While using the eBay services, you will not:
........fail to deliver items purchased from you, unless the buyer fails to meet the posted terms or you cannot authenticate the buyer's identity;........."

You thus seem to be of the opinion that a seller you deem "inexperienced" could be excused from complying with that condition.
If so, why are you on Ebay?
Regards,
Renato

[ra157]

Hi Kollector18,
           You state,
"Sexism against females what aload of rubbish as I'm female,deary it's only against you renata"

I note that you do not in anyway even pretend that you are not engaging in whim and fantasy, and just like to make things up.
If you are happy for people reading this forum to see that you like making things up - that's fine by me. 

Just curious - precisely how much of your previous posts here were also made up?

As for sexism against women, it is not unknown that some of the worst sexists against females are in fact other females.

I note that you still appear unwilling tof answer my question as to why you are still on Ebay, when you disagree with the Ebay User Agreement.
Regards,
Renato

[digital*ghost]

Good grief.

Even when you've got the bone you won't stop tryna play tug of war with thin air. 

[ra157]

Hi Tippy*Toes,
          You state,
"I think you're wasting your time DG. All the OP will see in your post is blah blah blah, I am like so ripped off, blah, blah, blah, sellers should be killed, blah, blah, blah, I feel so disgusting and violated, blah, blah, blah, I will pick eBay's policies to bits to suit my agenda, blah, blah, blah, you're a seller, therefore I hate thee, blah, blah, blah. Or something to that effect."

I must say that I am kind of disappointed that you haven't responded to either of my two responses to your posts to me. 

Oddly enough, you are one of the few here who hasn't made statements consistent with expressing disagreement  to the Ebay User Agreement.  But maybe that isn't so odd, as you currently have zero feedback after being on Ebay for three years.

Is that because you have never bought or sold anything on Ebay?

Regards,
Renato

[maranock]

Tippy is very experienced. Many people have seperate accounts just for posting on the boards.

[chameleon54]

---

@ra157 wrote:

Hi padi*0409,
           You ask,
"So what do you call a member with only 13 feedbacks as a seller (12 of which could be up to 6 years old) if not a novice them most certainly an inexperienced seller"

I call that a person with around as many sales as I have, and I consider myself an experienced seller.

Selling items on Ebay is not something requiring experience like surgery, engineering or plumbing. Rather it is on the level of learning how to sweep the floor, operate a microwave or holding up a "Slow/Stop" sign to control traffic at roadworks.

One doesn't have to have sold scores of items to become an experienced seller.
Regards,
Renato

---

The basic mechanics of listing an item for sale on ebay may not be that difficult, but to fully understand ebays very extensive policy documents, learning what buyers actually want to purchase, and at what price, learning to run a profitable business with stock control systems, accounting systems and meeting ones tax obligations, learning to deal with irrational buyers who may or may not have a legitimate complaint with an item etc.  can take years to learn.

Heck I,ve run B & M businesses for 30 years and made a full time living selling on ebay for several years and I,m still learning new things about ebay every week. To suggest a seller with a dozen feedbacks is experienced is frankly ludicrous.

And to suggest actually, succesfully selling stuff on ebay is as simple as operating a microwave is quite bizzare.

As for your buying experience I will repeat my view expressed in my only other contribution to this thread.

I can appreciate your dissapointment at losing out on a bargain and in an ideal world the sale would have been honoured, but we dont live in an ideal world.

This is ebay. The corporation that runs the system have through their policies, instilled a culture of buyer V seller, rather than buyers and sellers working together. It has become a reflection of some of the more unsavoury aspects of society where often people are only interested in themselves ( and their potential profits ) gained through any means possible. Wether its selling rainbow rose seeds to inexperienced gardeners or trying to force a novice seller to sell an item way below its current value so that the buyer can make a large profit on it. Many peole only think about themselves these days. Its sad really.