eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Aussie Seller News: April 2026

Sell and grow with confidence using new tools and protections.

Play Pause

Forum Posts

Start a conversation

Sold item, sent payment reminder now sale is cancelled?

Hi all this is a new one for me, I sold an item on the 28th by accepting offer, sent payment reminder last night and woke up to see “this order was cancelled”. how did this happen? If from the buyers end how did they cancel the order without me accep...

Redemption code not working

Could someone plz tell me why the current redemption code given by ebay expires on 07/07/2022 does not work? The term says: if youSpend $60 - $99 and save $5Spend $100 - $249 and save $10Spend $250 - $999 and save $25Spend $1000+ and save $100I bough...

User avatar by • Community Member
  • 1372 Views
  • 8 replies
  • 0 Helpful

eBay Plus "free trail click here" - misleading advertising

I am a member of eBay for 19 years. This is my first time messaging this forum regarding an issue with my purchase. I have been using Amazon for most of my purchases but went back to eBay looking for a particular item. I encountered a banner on eBay,...

User avatar by • Community Member
  • 322 Views
  • 3 replies
  • 0 Helpful

Postage increase

Bought some items, postage $2 per item. A week later the postage went up to $20 per item. When I questioned the increase, I was informed it was due to Australia Post increased charges. Hmmm a 1000% increase. Now that’s what I call inflation.

User avatar by • Community Member
  • 261 Views
  • 2 replies
  • 0 Helpful

eBay voucher

I was bidding on an item and there was a voucher of $20 for me, the minute i made the final bid and won the item the voucher disappeared?? Why is that?

User avatar by • Community Member
  • 642 Views
  • 3 replies
  • 1 Helpful

FEBSAVE coupon not working for auction item?

Does anyone if this coupon is valid only for 'Buy It Now' items? I just won an item ($100+ if relevant) but it says it's the wrong code when I try to apply it at checkout. But the code works fine when I try it on other items. Thanks

User avatar by • Community Member
  • 161 Views
  • 1 replies
  • 0 Helpful

eBay and HUBBED don't seem to talk to each other for returns

I bought a car part on eBay. It didn't fit my car, even though I sent VIN to seller and they said all good - it will fit. I sent photographic evidence that it is the wrong part. A return was raised. eBay asked that I print off a shipping label (for T...

User avatar by • Community Member
  • 1614 Views
  • 18 replies
  • 0 Helpful

CANCEL THIS!!!!!

Cancel this!!!! I want all of this canceled and I want my $19 back!!!

User avatar by • Community Member
  • 341 Views
  • 3 replies
  • 0 Helpful

Price shown in advertisement is not real price

There are so many items on eBay that show items at a lower price than the actual price you need to pay that is mostly twice or more than the price shown. An example is in the picture below, a screen capture of the advert. The advertised price is $2.7...

User avatar by • Community Member
  • 274 Views
  • 1 replies
  • 0 Helpful

Payment taken and I have not received the item

Purchased an item earlier in February on eBay. I have not received any communications from the buyer and the item has not come up in my purchased items. How do I proceed from here. In my bank account I have these details what do they mean? Is this a ...

Resolved! Dispute with global shipping

Hi , recently purchased a small model aeroplane engine that was from a static display , contained no fuel and was in a sealed plastic bag . Item was deemed a restricted item by global shipping and I was given a full refund the engine was confiscated ...

Featured Posts

Top