shows Delivered (out of time frame), but is Returned To Sender, how I get refund?

[funsoft]

Hello everyone.

How can I get refund?

The status in the ebay system shows Delivered, but far late after expected time frame and if you look the tracking history after "Delivery" statement it continues and end up with "Returned to Sender"

I bought and paid an item.

The auction was clearly written " Delivery: Estimated within 4-8 business days". The email I got also have Estimated delivery time frame.

But seller shipped the item on the last day of the written time frame.

Very long after all time frames the item arrived on the address and was immediately Returned to Sender because the address is not actual any more. No one have signed that "Delivery", package just have been returned to sender

However, ebay page shows Delivered but if you open the tracking history after the record Delivered, tracking continues with Returned to Sender in few more records showing that

Now the seller have both, the item and the money and refusing refund.

I opened ebay case "Item not received" to get refund . The seller refuse and no communication. If I escalate the case will I get refund? What can I do to get refund?

[thecatspjs]

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@joethenuts wrote:

now this is of course if its the headphones we are talking about brought sunday 29/3 .

buyer states it was sent over 2 weeks after being paid    that would make it 13/4  or 14/ 4 or later ,and in that time it got posted and returnes to the seller , he has posted this thread on the 15/4 . also friday the 10/4 would of being 8 business days when the buyer said he sent the parcel ,now if the new owner of the house got the parcel on monday the 13/4 or tuesday 14/4  it would of being only 1 or 2 business days late,   i am not saying 1 or 2 days sending it late,

also if you look at the sale , it states we usally send by a certain days , not we send by a certain days.

but at the end it was sent way too late.

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Mmmmmmm ..... sommmmmme assummmmmmptions in that post Joe

[joethenuts]

anyway have a nice day ,i am smiling at the moment  ,a phone company has lost a bet to me yesterday , they said if it was not fixed by wednesday , they would scrap my nbn and phone bill and not start the new bill until it was fixed , it was a delivery problem . and i have have checked my account online and it says a big fat zero. 

[thecatspjs]

Thats certainly worth smiling about for sure.

Rare to get such wins easily with Telcos

[big*shed]

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@joethenuts wrote:

anyway have a nice day ,i am smiling at the moment  ,a phone company has lost a bet to me yesterday , they said if it was not fixed by wednesday , they would scrap my nbn and phone bill and not start the new bill until it was fixed , it was a delivery problem . and i have have checked my account online and it says a big fat zero. 

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is that why you were absent from the boards for a week joe?  I didn't know you liked to gamble . . . . LOL        AYAAAHHHHHH

[davewil1964]

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@thecatspjs wrote:

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@joethenuts wrote:

hi cat , I dont think any poster disagrees that posting a parcel 8 business days after it was paid for is right , in fact unless the seller was sick or what ,the seller was wrong to hold onto it for that long, but the buyer got delivered a parcel at most 1 or 2 days late, he has mentioned a long time , it came  after he shifted house in his posts , and at the end of the day its only an estimate delivery time .

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I am basing my comments on the information provided by the OP.

They state in a post I have quoted above that in the listing the seller had 1-3 days handling time (handling time is seller controlled) yet the seller did not post for 2 weeks.

The date the seller posted from my understanding just happened to align with the end of eBays estimated delivery time - which I think is irrelevant, JMO of course.

According to the details provided by the OP the seller did not post within their stated time, and the actual post date was signficantly after the purchase was paid for - 2 weeks - which is not 1 - 2 days late.  It is two or three times what the seller committed to do in their listing based on the OP's scenario.

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They state in a post I have quoted above that in the listing the seller had 1-3 days handling time

I would love as a seller to be able to be that wishy washy. MY option, as a seller is ONE number of days. So the seller might be special or, more likely, the OP is special.

[thecatspjs]

Many sellers WRITE in their listing description their handling time and of those a proportion describe a range, rather than a distinct number of days.  FACT

eBay also no longer display as a standard the ACTUAL handling time a seller has designated until AFTER purchase.  Rather they show the guff related to estimated delivery time (which is often deceptive)

"* Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods"

As I posted based on the OPs information provided, the seller they purchased from had will post within 1-3 days in their listing, so I have commented on this issue based on the information provided by the OP, in this context.

[joethenuts]

hi i used to be involved with owning race horses ,  but its a good feeling beating the telcos ,  lol

[robinsonmarineparts]

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@big*shed wrote:

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is that why you were absent from the boards for a week joe?  I didn't know you liked to gamble . . . . LOL        AYAAAHHHHHH

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He just likes to Poker around bit.

[k1ooo-slr-sales]

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@joethenuts wrote:

hi i used to be involved with owning race horses ,  but its a good feeling beating the telcos ,  lol

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not as good as beating a bank!

I had a good win over a bank about a month back.  Got them to fully write off the balance of an outstanding loan, and it wasn't even my loan!!!

[joethenuts]

no wonder you have more than 1 id    lol