eBay

efealbayrak

Hi, Here's the scenario. I do not use my paypal account anymore as with the recent policy of paypal, i cannot receive any money on that anymore. So, i just decided to use my bank account to shop on eBay. I did purchase something, item arrived but did not work. I have contacted with the seller and they said that they will help me out. They were just keep taking their time and i just did not want to keep the product with me and started a return process. While the process was still pending for seller to respond, seller kept messaging me and just tried to send me the money over paypal but could not as i was not able to receive any money out of it. They did not sound so helpful and a bit suspicious to be honest. As a result, seller just accepted the return request of mine at the last day of due date. I had to ship it back as soon as possible and i did. Seller did not provide me any label what so ever as it was an overseas seller. I was told by the message from eBay that seller needs to pay me for the return as well. So, once i return the item, seller just refund me at the end of the day but with no return costage. The question is, how can i get my return costage from seller? Note: i cannot even ask eBay to step in or anything like that. Sometimes we just need to contact to eBay to report if something suspicious going on but there is no way. This is really annoying. I really hope that i can get some answers and help in here at least. Thanks

qngu9109

I disagree with eBay charging Final Value fee on shipping when I don't use eBay brokered shipping or its shipping labels, but contracted a private carrier to deliver the parcels instead. This is against the Australian Consumer Law, in the Australian jurisdiction where my customers and I are located, for an agent to take commissions on its recommended shipping services even when the services were not rendered to or utilised by me and my customers. Had I used Ebay shipping to transport the goods to my customer, then I am willing to pay the Final Value on shipping, but in reality I did not use Ebay shipping services. It is unconscionable for eBay to take commission on services not yet rendered. Secondly, eBay states that it charges Final Value on shipping to induce the sellers to add postage to the cost of products in order for the customers to obtain free shipping. There are 2 flaws to this argument: (a) Increasing the costs of products through the addition of shipping fees will deter customers from purchasing, because the accrued cost will be more than the cost of the same product sold in the shops. This will lead to a reduction of online purchases, and a reduction of eBay commissions due to a decreased in sales. (b) Increasing the costs of products through the addition of shipping fees will not only misrepresent the actual costs of the products to customers, but misleads the customers into thinking that they have been given free shipping when shipping fees are in fact added. (c) By adding shipping cost to the actual cost of product, eBay is therefore able to charge a higher Final Value fee over the higher accrued cost of product (actual cost + shipping). This is a misleading and deceptive conduct under the Australian Consumer Law. I hope to continue business relations with eBay, but eBay's shipping fees are unfair and misleading.

1afternineohnine_6

If I have already printed the postage label and then the buyer changes their mind and and I have to give a refund, will I get that postage expense back automatically? Or must I apply to Australia Post about it? anyone know?

claudemunzone

I need to return an item for which the seller has already refunded me. I need to print a return label, but my returns are all closed.

ceo_legends_inc

Stay away from this seller. Nothing but lies from them. Broken products and fake tracking numbers.

presau8

How do I find out where my product is with just my Order Number ?

barriwilliam_2 · where is my webcam please as I need it now I was told I would have by 26/4/2020

please let me know when i will get my goods

targett22

Seller requests I return incorrect items in the same AP satchel I received it in & mark it as 'Return to Sender'. Is this ok to do or is it illegal?

alemo9588.ihuiho0w8

I ordered a few things on ebay, which had my old address, i have been able to recover them . I have changed my address on line i just want to know if any parcel is outstanding will it go to my old address or new one.

fingers869

I use Sendle who is a EBay courier partner for my deliveries. They do not come and pick up my packages. They do not answer my emails. They are a disgrace !!!! they do take my postage money immediately. How do i get this fixed ?

anglesmith

How do I change my shipping address from a P O box to an home address on an already Pay Pal paid transaction.

mhjt0104

E bay need to be advising Sellers & buyers of potential huge delays with Postage times in Australia via Australia Post, Delays of up to 6 weeks are expected and Aust Post admits thay are Flooded an can not handle the volume. Express Post has been cancelled. E bay needs to urgently revise the expected delivery times and allow purchadsers and sellers to take advantage of Courier shipping as this is still coping. E bay has a responsibility to keep the community informed on this matter. .

hytec_1

YOU CAN NO LONGER SEND A $3 LETTER OVERSEAS BECAUSE OF THE VIRUS THAT LETTER WILL NOW COST $21 DOLLARS WHAT A RIP OFF .MORE FOR EXPRESS THERE IS NO MORE $8 OR $12 I HAVE TO REDO MY SHIPPING AND UPSET PEOPLE WHEN ARE EBAY GOING TO TELL US AND WHAT TO DO ?

mrcotton_au

buyer did not pickup the parcel and returned, who should pay for the postage for the first time. My list is free postage

bigind007

What happens now

barrluk4

I have just been informed tv #324106670359 has been delivered it has'nt I would like to know where it is and who has it

hoskikimm

Could you please tell me how I find out what has happened to my order number 21-0468-02827

johamep88562

hi I ordred 50pcs disposable face masks on 15/3/20 through my iphone but I haven't received it yet either any notice from the seller. Also I can't see what i purchase history on my dest top at all. Why is that? Please see attached the file about what I order it. I am very much disppointed the company did not contact to me with any explanation. I am looking forward to hear from you soon. regards Jin Oh

j-bulla

I am in a bit of a muddle returning a faulty TV I had approval to return it I printed a parcel point label I waited two days for a courier to collect it then went to post office and sent it express post with tracking and signature The return sent box wont accept the post office information I rang ebay and Narissa said not to worry she would update and overide vthe parcel point information with that of the post office case no 1-251894713550 Meanwhile my return item gas not been scanned as delivered as there is probably no person there to receive it. Can spmeone offer advice please Meanwhile i have entered the parcel point tracking details so I can at least click the return box. What a muddle. Cheers John

chrisbla-70

Having problems in updating my delivery details on my account, page wont let me.

muztribe151

Please create a filter for postage costs. Some sellers are listing items at bargane prices then charging up to 3 times as much again for postage and handling which is a rip off! A filter to allow us to put in how much postage we prepared to pay would filter out these sellers.

rose9781

If I buy an item can it be shipped or delivered to a post office box address.

makaih97

I bought a few accessories (cheap finger metal rings) from different sellers, all of which are living in China early February this year. I have been waiting for about 1 month already. The eBay tracking says all the packages were shipped out from China mid-late February. Its now mid March and there has been no updates or changes to the tracking. The last tracking change being Item has left the country and is now overseas. Is it possible packages coming from China into Australua are delayed due to the quarantine efforts to contain possible viral fomites living on parcels and packages?

crgcom

I recently had printer trouble and printed 2 mailing labels. I cancelled the one I did not post and expected a refund but was told by ebay that Australia Post take 25 working days to process the cancellation. What a ridiculous situation, my invoice is due an the full payment including the unused label will be deducted from my account. The refund will just sit in my seller account until my next sale. The onus should be on ebay to refund any incorrect charges. Cheers

wilt28

I purchased an item from USA in January 2020 and to be delivered to my address in Australia by 5.2.20. By 10.2.20, APG and Aust Post tracking showed item arrived in Australia on about 3.2.20 and nothing else happening. Contacted Aust Post, who were not very helpful and seller (who was helpful). Referred to EBay and on 12.2.20 received a refund. I repurchased the item again and it was delivered in the end of February 2020. The item I originally purchased was delivered today (11.3.20). The question is, what do I do with the item. The postage cost to send it from USA to Australia is more than than the cost of the item.

toynbook

ebay satchels have small size and large size. On the website, medium size and extra large size satchels will be coming soon. When will they be available for sale?

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