eBay

sapphire-15

How is it that a seller can advertise their product is in Australia and then after purchasing it you eventually find it's coming from overseas.The tracking number supplied supposedly Aust. Post doesn't exist and there is no update to the delivery. Whole thing sounds like a scam.

marti.mlina

Dear Sir, Madam, I have ordered 216pcs Magnet Balls Magic Beads 3D Puzzle Ball Sphere Magnetic Kids Best Toy YX from seller <Removed>on Dec 02 and it still has not arrived. My tracking code is 2400572821049 and says it is on its way, but I doubt it takes more than a month to take the item overseas. I was hoping you could check if the item is beaing shiped or has been lost in the process. Thanks in advance, Martina Mlinaric

halyn-l-nxfmap

Hello, In response to your email yesterday 22nd January 2019, regarding 30cm bevelled edge mirror plates that have were damaged in your warehouse. You have offered me beaded mirror plates instead, can you please send the beaded plates instead. Thank you, Lynn Halse <Removed>

gtof1029

Hi, could you tell me why it is so expensive for postage on items bought from the US. It deters one from purchasing anything from there. Geoff Toft

myte8

If an item is purchased for $100, ebay add the 10% GST, so it costs me $110. If the item arrives damaged and the seller agrees to issue a refund of $100 What about the $10 I paid for the GST ? Does ebay refund the $10 or have I lost $10 ?

becks_model_trains

Since midday 10th January 2019 I have been unable to access the printing of postage labels through the eBay system. Have any other members have this isssue and whether there is a fix apart from going to an Australia Post outlet.

tol-mao-f0wuy1l8z

Î am having an item delivered to my parents'place. Do I need to be there? The contact button on the seller's home page does not work and I can't seem to contact ANYONE. Help! T

traceda2

The contents belong to a Nigel Buttriss. Order no. 576314

glenellalad

Hello, I have bought a number of charms from <Removed> Total amount spent $17.91 with free postage. My query is has there been any problems with items being sent from this seller? does it take 2 months for items to come from this seller with the shipment company? shipping company being WINIT

magpie3911

Hi there, I have committed to buying 8 packs of John Frieda hair dye from a seller in London as this colour is discontinued here. I haven't paid yet as it occurred to me (hopefully not too late) that these products may not be allowed in through Customs in Australia? Any advice would be appreciated thanks, Mu McCullough

1963mfgold

how to add shipping charge for pick up only item after it is paid, as I gave consent to the buyer for dispatch if he commit to paid the cost.

kniinv_ftdhl3y0

HI, I ordered a box of 16 solid lifters, the package was delivered badly damaged and opened with 3 parts missing. I have been advised to open a claim thru ebay since it was shipped under the ebay global shipping program to be handled thru them. Can you please advise how we go about this as I require the other 3 missing parts Article ID: QZ7333516801000931502 Just to add this package travelled to 24 stops prior to delivery. I have 4 photo's to add but can only add one Look forward to hearing from you as I would like to make a claim for the 3 missing parts James

russloco20071 · what did i by on 24/11/2018

what did i by on the 24/11/2018

megakowali_0

I have an eBay account but for time-saving at the point of purchase, I only ordered as a guest. I received an item (The Love Boat Season 1 Volume 2 DVD) today, that has part of the plastic seal ripped and a visible gouge on the cardboard slip that sits over the case itself. From the feel of it, it also feels like the case is affected in some way (but apart from the ripped section of plastic flapping at the front, the rest of the DVD is fully sealed so I have been unable to confirm this). The envelope it was sent in shows no signs of damage and the postman here delivered it to my door, so I believe that this case was already damaged before it was posted. I bought this as a Christmas present and spent a fair amount of money purchasing it, so I would like to know what the next step is. Thank you.

south.coffee

The eBay / Australia Post label printing option does not let you customise paper sizes. All labels are issued in A4 size in PDF format. Either through web browser or download, the paper size cannot be changed, so it is impossible to print on a label printer using 4x6 / 100mm x 150mm shipping labels. Several 'exchanges' with eBay 'Customer Service' eventually yielded the following response: I understand the need for you to print your label in eBay using a customised paper size, however that option is not available in our site as we're also following Australia Post guidelines by incorporating their service in our site. To set a standard label to avoid any issues printing it across eBay Australia site, we best followed the normal A4 paper size to be used by our seller's. With this, the best advise I can give is for you is to go directly with AustraliaPost and agree with them to print the label using your preferred paper size as they are the only one who can possibly allow this in their end. This is not an issue in our site, but this is how it is designed by AustraliaPost as to how they would like to print their labels an dhow it would look like. What I can do is to take note of your sentiments regarding this process and I will forward it to our site development team for recommendation to better our site for our seller's who would like to print postage labels using a different paper size. Thanks for your cooperation and understanding on this matter. Sincerely, eBay AU Customer Service

r.kaytar

Can I change my address for those items that I bought but they are not on the way to their destination?

marpr-8952

This is the second time I have bought items on eBay and again my confirmation order tells me the items are being sent to <removed for your privacy> - how can I change this in your system> Last time I managed to contact the people at no 40 but I know they are now away on holdiday and two items are i the post - HELP?

cmwarehouse

We have just purchased a Brother QL-700 printer and want to use it to print our postage labels off EBay. Is there a easy way. our labels always print to A4 and to manipulate the PDF to only print the small section of the A4 sheet we awant for a lot of sales everyday is unreasonable

chipbutty1

Why is this system used when there have been so many complaints? I bought an item from the USA 20 November (Sydney time),...with shipping to Australia sooooo expensive....and only today (7 December in Sydney) has it finally LEFT the USA. I can scarcely believe that this is considered an effective business model. I'm really tempted to ask Ebay for a full refund for shipping on this item. It's exhausting. No, wait...they'll say it was Pitney Bowes' fault. No, wait... Fedex's fault... no, wait...(finger pointing, finger pointing...) Sort it out will you, Ebay...or lose custom. SD

brucbardo-0

What postal address do you have for me? bbbayside

ebtel_51

where is my samsung galaxy j2 pro case

bruce2698

After having opened a dispute for the non arrival of a purchase it was closed after it eventually arrived. However, a second item has now turned up. How do I return it?

2006paulhempel

Am i going to get my item if i only have po box# I have given house address? They will not post to po box numbers.

chianitu_6

Hi~ I paid last week for my item.so I will pick up at store National Storage Artarmon ParcelPoint. The item has been delivedred. but I didn't get any e mail from ebay. When can I get the item? Regards Annie Tu

jand9768

I have bought an item located in Canada. When I went to pay for the item, Paypal wouldn't let me because it said the seller didn't include postage costs. For the last 5 days, I have emailed the seller once a day asking for them to put on the postage cost, but nothing has happened. Ebay now says I have a non-payment case. I want to pay but the system won't let me pay and the seller has not responded to me. What do I do now?

2005mij

Hi, I just made a purchase ID #123454240097 , the postage was $37.60, once I paid I was also charged $42.13 import charges, i'm not sure why, the seller is not sure either , i've never paid anything but postage before, thanks

tarabarrina

I have had several messages, back and forth to a seller about an item I did not receive.....Ebay tells me to give them a few days for resolution,,,,but every few days the seller sends me ANOTHER question about the item shipment, my correct address, sorry I did not receive it,,,on and on, and on,,it seems like the seller is just trying to stall me, to aggrivate me into dropping the matter, which is making me even MORE determined. What do I do ??

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