eBay

Can you explain what sa rural depot 995 is? Why is my parcel from US Stuck there?   Thankyou   Chris ... View more

my parcel sent from USA to Australia sept 12, 2018, it disappeared at Erlanger KY, the tracking stopped there. Pitney Bowes say they never recieved it.   How can I email the post office in Erlanger to ask where it is. I tried the USPS website for email but it can only be used within the USA, there is no option for international address...(well thats a surprise).   Any help would be appreciated. ... View more

Hey ebay, Australia Post finally has 1kg satchels! Please Please update our shipping options to include this! ... View more

Hi, I've ordered a fairly large article from ebay and am hoping to have it by halloween (it's a halloween prop).  It shipped out last week and got to Kentucky fairly quickly, but now the tracking says it's been delivered to Kentucky and nothing has happened since.  I'm reading on other threads that I may need to get a new tracking number as the first one is only tracking it to Kentucky and it will get a new one when it leaves there?  Thank you! ... View more

Why do I have to pay for the return of an item that was not as advertised. You only refund purchase price not postage. I am out of pocket for something I did not want. ... View more

Hi,   I have received my September Ebay invoice.   I have been charged a $12.20 postage fee- I never used the label and when I printed the label I didn't realise I would be charged.   I mailed the item myself through the local post office and paid for the postage myself.   Is there any way you can refund this fee as I never used the label?   Look forward to hearing from you.   Kind regards Lisa ... View more

I am new at using the packaging label feature I printed a number of labels twice as I had made an error ( I was charged double charged for single iten even though I did not use the extra label with the error. I also tryed to print a label for a cd the charge for this was $7.95 I did not use this label as the postage price at the Post Office was $2.00.  I also posted two items together after printing the two labels not realising the items were going to the same address how do I dispute these chrges and claim a refund. or will I only be charged the fees if the printed labels are registered at Austrailia post ? I would appreciate any assistance Regards rabbits2takeit ... View more

I ordered an item on Click & Collect to Woolworths Majura Park ACT, that has the lockers inside the store.   AusPost attempted to deliver my item to Woolworths, but they refused to accept it.  I was able to collect it from the post office.   Had I not been following the AusPost tracking, I would have been unaware the delivery attempt had failed.  I received no other notification that my item was available to collect from anywhere.   This was the 3rd time I used this service, and the previous 2 occasions had no issue.  I use this service because Woolworths is open longer than the Post Office.   Why would Woolworths reject delivery of an item for the Click & Collect service that they offer??? ... View more

How do you use ebay return to seller as item was faulty? ... View more

I recently purchased a video on ebay,paid for it through paypal & never received it.I have contacted the seller & was told that it had been delivered.I have never received it,I went through the tracking number & for the address for it to be delivered it is shoing n/a,what do i do as the seller said they have done their part from their end? ... View more

"This case has been closed. We received tracking information from the seller that shows the item was delivered to your address "   Why??????????????? You took my tracking number away from seller conversation, then you send me this. why did you do this when I haven't receive the product or the refund??  you didn't even ask for my evidence!  Did you even see the tracking record??  I gave the authority to leave the parcel to be delivered in 2 days from my submission of my redelivery request.  Today (before you took away my tracking number!) I saw that courier suposely delivered the pacel on the same the I submited my request.  I was at the address all they no one knocked. There's no delivery slip to prove courier was here. And the tracking record says that the product is back to the wearhouse on the date that was suporsed to be redelivered. And now that I ask ebay to step in, you decline my request for refund and take away my tracking number!?    HOW IS THIS CASE RESOLVED!?   THE WEARHOUSE THAT THE GOOD WAS DELIVERED IS 40MIN ONE-AWAY FROM MY HOUSE! THAT'S NOT CONSIDERED "DELIVERED"!  PLEASE REOPEN MY CASE!     ... View more

a seller i bought from said they were from NSW and they were delivering using Australia Post Standard.  in fact, they were using Winit and Fastway to do what looks like overseas delivery.  (They now changed the origin of delivery to China and post method to "Standard")  It would have been ok if my post was delivered to my home address as I requested.  But Fastway said they delivered twice and none of the time they left any delivery slip to prove they been to my address.  I even gave permission to leave the parcel in selected area within my property.  Also, I was all day working from home on both of those days they said they delivered. The seller is telling me to pick up from their wearhouse where there's no public transport around (I don't have a car).  It would cost me double the price of the product itself to get to the wearhouse.    And now that I asked ebay to step in, they took away my tracking number to Fastway... Why????????????????????? How am I going to get my product now???     my question is;   How is the product "as described" if they putted the faulse location and delivery method.  (I selected this seller because of those two points).   How is the product "delivered" if the (1) product is in a place far from my requested address (2) courier never leave evidence that it has been delivered.    Why they took away my tracking number when I haven't receive the product?????????????   Who's responsable for this?    Where is my money and product going?   What can I do?????????    Would so much appreciate any help...      ... View more

From today I can't find the eBay label print, it takes me straight to the AP standard postage, what have they changed...Thanks for any advice  ... View more

What is the contact number regarding buying items. Website is not responding & number cannot obtained. Thanks  ... View more

I ordered the Flight simulator joystick some time ago and it was due to arrive around the 21 Aug. What arrived was a flight simulator and manuals in a hair drier box. I have not recieved any information on the where abouts of the Joystick, or have I had notification of money for purchase returned. I would like to be informed of the situation of this item , as the actual item ordered does not come up on any purchase history.The only information is on my email when first ordered. I have checked the neighbours and they have not seen the item.     Information on the item / notification of money returned, would be greatly appreciated .    Thank you.   ... View more

Can anyone confirm that the 2 international postage options offered by eBay Australia are wrong. They list;- Australia Post Air Mail Parcel Rates including tracking but these are actually Standard International Flat Rate Postage rates excluding tracking. Standard International Flat Rate Postage rates can't apply because the cheapest option from Auspost is being shown as Australia Post Air Mail Parcel Rates postage!! If you actually want a tracking option on the Australia Post Air Mail Parcel Rates in eBay when selling you will be charged an additional 50% by Auspost!!   Has anyone else noticed this error or am I missunderstanding something in 'Sell an Item' inertanaional postage option box? ... View more

Hi I paid last week for my item. so I will pick up at store bcf. but I didn't get any e mail from ebay. SoI can't contact to seller. When can I get the item? Regards Edward Shin ... View more

Exchange rate way over current rates so how can you find out the cost before you press pay now button   ... View more

Hi!!! (Sorry for my bad english)   I search somebody in Canada (Quebec) or US to buy for me on ebay and serve as a relay between a seller and me. I explain, i need the folowing item (AMI-H-I-JUKEBOX-JUKE-BOX-CREDIT-UNIT-SOLD-AS-IS-UNTESTED/183223040309) to continue my AMI H restauration's Jukebox but the seller don't want to ship it to France, only US or Canada he is in Quebec I propose to the seller to arrange the shipping by DHL or UPS international, but he refused. I don't understand why... yesterday i bought a Wallbox for my Jukebox with this method So if somebody want to help me i was happy Greetings JP ... View more

i am returning parcel through you and address on parcel is differant to the return address you have given me ... View more

I did not use the postage label created on eBay, could not stop the postage label process, and have been charged this postage. The charge of postage was much cheaper through Aust Post and I packaged the item and posted through AustPost paying for the postage on the day. I am now being charged the eBay postage as well as paying postage through Australia Post. How is this fair? ... View more