eBay

debrasamara3

i had to pay $30 delivery for an item i recieved and it was chiped and broken to get my money back they are saying i have to pay the same amount to return the item so ill be $60 dollars out with nothing and it wasnt my fault

venuswkc

TO WHOM IT MAY CONCERN, I BOUGHT AN ITEM ON 25/1/2013 WITH TRACKING NUMBER CJ249293614US, HAS ARRIVED AUST ON 13/2/2013 BUT NOT UNDERSTD WHY MISS DELIVERY FOR 3x? WHY CAN'T THEY JUST GIVE A CALL SO THAT NT TO ARRANGE SO MANY TIMES DELIVERY? I'VE BEEN RECEIVING PARCEL ALL ALONG. IF DELIVERY CAN'T GET ME, IT'S EITHER THEY REQUEST RECEPTIONIST LET THEM UP TO KNOCK ON MY DOOR, OR THY LEAVE AT RECEPTIONIST COUNTER OR IF THY NEED ME TO SHOW ID, THY WILL CALL ME... SO MANY OPTIONS AND WHY IS THAT SO HARD??? I CAN'T BLAME SELLER COX THE ITEM DOES ARRIVED NOT EARLY BUT NEITHER LATE TOO... UNTIL NOW I STILL HAVEN'T RECEIVED IT, IT'S RIDICULOUS!!!! THX & GOD BLESS!!!

jv.02

I purchased a bag from ebags in Dec and still havent got my parcel. The gobal tracking status hasnt been updated since ealy January. I am trying to track down the package as the eBags (the seller) has been very unhelpful and doesnt care about customers (never use them) and PayPal won't help either. They were just rude and said there is nothing they can do. Does anyone know who the shipping company may be with reference UPAAA000000010604496? Thansk heaps. I really appreciate it. P.S. Hopefully I can track it otherwise I will be taking it further with eBags and PayPal.

mineroad29

I wish to sell quite large and heavy furniture items and want to specify buyer pick up rather than have to pay for delivery.

joann3751

Truly, this is a real money making scheme and I have just been 'stung' by it! Now that I have taken the time to look into the 'small' print of this service I will certainly be steering well clear of any seller using this service for shipping. If the seller has to forward the parcel to this service for shipping what is so difficult about just shipping the item to the buyer. Shame on you ebay for supporting and employing such a rip off scheme.

kiwi_free

I see that Paypal is the way to go money wise but am unsure as to how to courier it to the buyer. Can someone please give me an idea of how these things work - I live in Melbourne and this item is quite expensive. Looking forward to your feedback. Regards Leigh

diehard_lost_fan

I want to combine postage for a buyer and I have gone to the invoice page and typed in the discount in the box and hit 'recalculate' and it doesn't do anything. Please someone tell me what I'm doing wrong. 🙂

mipod00

My buyer bought and paid for an item. I have packed it and paid for postage with Click and Send. Item is due to be posted tomorrow . Buyer has now requested for it to be sent Express. Is there a way I can cancel Click and Send and get a refund so that I can post Express for them.

saalesci

this parcel is now missing even though it was attempted to be delivered to buyers postal address in qld, however does this mean i have to go to my local AP to have them chase it up or thats for me (the sender) will i be out of pocket to pay for it to be re-directed back to me in melb?

saalesci

buyer has informed me that she has spoken to her local AP in QLD, and they said i need to go to my local AP and open an investigation ASAP into misplaced parcel, she goes on to say that someone has signed forthe goods at the address i accidentally sent it, but on tracking the parcel it was attempted to be delivered to that address and QLD AP noted incorrect address, would parcel now be in dead mail office in AP, QLD?? please help it's getting to be a hassel for me and buyer

saalesci

would the post office redirect a return to sender parcel if i accidently sent it to wrong address

yipeyia

After the auction ended & I was about to send the invoice, adding in the cost for the mailing box. I tried to preview my invoice before sending & a message from Ebay came up saying it could not happen at this time. I tried to go back to the invoice to just send it anyway, but it would not let me. It went back to the selling/sold page & the buyer had paid already within the space af a few minutes. I have sent a message to the buyer asking for them to include the extra packaging cost into the total, but have not heard back as yet. What is the best way to go about this?

natsha

Sent item to UK they recvd notice for duty & fees, are requesting we pay or they will return

zodiac_woman

Does anyone know how to perform a SEARCH for customer's tracking number using the History page of Aust Post Click and Send? Or does the Search function just not work?

sljudge77

I posed an item to WA and it cost me $16.30 to send. I just checked out the Ebay flat rate satchels, so does that mean it will only cost me about $6 - 10 to send to anywhere is Australia? Just trying to find the cheapest and easiest way to post.

thomas3gco

Please help! I got some large items to sell but I don't know which courier I should use to ship them. They are fragile items and too big for Auspost because the dimensions exceed the maximum girth of 140cm. Please help me! Thank you very much

*barbiegirl*

hi there, im back again!! recently i went through a dispute with a non paying customer, again im going through the same deal! i dont understand whats with the non paying bidders lately?? now this..... a customer contacted me in regards to an item she purchased a month ago yes a month ago only to tell me she hasnt recieved it yet. now i always track my items and found out it was delivered on the 31st of january . my problem is the address she gave me at the time isnt the same address that she has listed. all i know is what suburb. now i always double check addresses before sending it. i have asked her if she had moved house in the month and no reply. my issue is why wait a month to tell me?? how can i find out her old address if she has moved in that time. please help 🙂

crumbscheif

hi all i had a delivery to me bounce i emailed the seller and offered to cover the cost of re sending it to me but im getting the silent treatment the item cost me 185 and im not going to let him ignore me so how blunt should i be with my next email ? btw the item was shipped with a courier company and i know it was sent back to him

mytrike101

I recently bought a quantity of items from a seller on EBay USA totaling near $2100.00. The individual items had a postage value of approx $58.00 per item and the inital price for postage was $1100.00 approx. I requested a combined postage fee and that came in at $495.00. The total weight of the items was around 25kg ( so I assumed that the postage cost was what it was and did not doubt the seller ) The items arrived poorly packaged and jammed into three UPS Large Flat Rate boxes each with a postage value and total fees of $77.95 giving a combined total of approx $230.00 to ship all the items. That left an excess postage fee of $265 dollars which I believe the seller pocketed at my expense. The items were all small and easily handled and considering I spent nearly $2000.00 one would think it only fair that I should not be ripped on postage or charged what appears to be a $265 handling fee. What is the best way of handling this complaint please, Thank you in anticipation, Mark

hobby-imports

Hi, I recently purchased 7 items from the same seller. Every item I purchased advertised a 30% discount for shipping on multiple items. This by my maths should have come to a $40 app discount. However he is only offering a $6 discount. I have contacted him but he refuses to budge. What should I do next? Thanks in advance. Warren.

a*leigh

What happens when an item simply does not arrive? Genuine buyer and genuine seller (me).

imhappyjan

Hi, when I send an invoice and I want to include postage costs, it won't recalculate the invoice. Is this because I listed it as pick up only? Am I able to change a listing after it's sold to include postage and handeling?

rubeazbargains

Can someone advise me regarding currency. I have not sold anything to Italy before. Thankyou

libby579

The item we sold appears to have broken during shipping. It was a fragile light fitting that I was reluctant to post it but the buyer requested it and she said she would pay postage. She asked us to take it apart and pack it. She agreed to standard post. It has arrived but has broken in half so the buyer has asked for a full refund of auction price plus postage. I definitely don't think that we should have to give her a full refund. What should I do?

johnthepom0

I have a request to post to NSW having specified local pick up only and trying to edit my listing but can't ?

deborah2226

Is there a way to add a drop down bar for postage with the different state prices for postage please.

desley2264

Please let me know if it is ebay policy for a seller to send any items over $50 by registered post.

justme3149

I sold an item (local pick up only) 11 days ago, but received no payment or contact from buyer after 9 days so opened an "unpaid dispute". Payment was then made by paypal, but the buyer has still not collected the item, despite several email reminders. At what stage can I assume that the buyer is not going to collect the item from me? When can I re-list the item? Should I warn the buyer that I am going to do this?

jennysartscape

Hello, Could someone please give me some pointers on the best way to package original paintings for safe delivery?

bestchoice177

Meaning for items 500g to a few kegs - I posted a bit over 1 kg through australia post for around $40, is there any cheaper way?

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