eBay

What is the cheapest way to send a mens suit by Australia Post within Australia ... View more

I had asked the trader to double box the radio,which he had done. I also asked him to post it registered with signature,which he did. I paid by PayPal promptly and he hadn't and still hasn't invoiced me for the additional costs. When the set arrived, it was in a disassembled state with the chassis floating around inside the cabinet.The speaker had been torn from the baffle board,one control shaft was broken off,two knobs were broken, the dial glass was broken. If the set was screwed together, as the pictures on the eBay listing portrayed, then the set would have survived the trip. The seller stated that the set was for repairs or for parts. The most valuable part, the dial glass, which was the main reason I purchased the set was broken in transit. I have asked the trader for a partial reinbursement for the galss,to which his response was, It's not my problem what happens in post. I have emailed him to promise the extra post costs. There is now no response. ... View more

Second attempt....my seller says he has posted my item but it isn't showing as posted in my ebay....where do I go from here? He has a low feedback rating but all positive so far. If it isn't showing in my ebay does that mean it hasn't been posted or he hasn't marked it as such.   Thanks in advance 🙂 ... View more

Hi I do not offer overseas postage on most of my items anymore but I am considering it again for the 45 rpm records that I sell. But as these items can be posted as a large letter the cost can be kept down BUT sending a large letter item I do not have proof of postage. The item is not a document so can't be sent reg post international letter rate. The only rate I can find is to send Registered post international as a small parcel under 500 grams and that makes postage so much more expensive. eg. large letter $7.05 compared to $23.00 for a small parcel. Just wondering how other record sellers or sellers who send similar items overseas deal with the problem. I would really appreicate some advice. Thanks in advance ... View more

How do I send invoice for postage only as item was pick up only but buyer now wants it posted and has already paid for item. ... View more

I had a problem earlier with click & send not accepting postage codes. Thank you for the replies on that posting. Now I can't get it to print out my label. I have paid with credit card which is showing on my bank account.  The info for the label is showing up in shopping basket but needs paying for which I have already done. Is it only me that has problems with click and send?   Sorry for taking up your time....Patricia  ... View more

Need a courier that deals in fragile freight. ... View more

I have just bought a jetmaster in Newcastle. Is there a company that picks things up in NSW to go to Sydney? ... View more

I want buyers to have the choice of local pickup and delivery, how can i do this, the help section told me to press the (+) button to add options, but there is no such button, and the add options menu has no such option either! ... View more

medium sized package ... View more

I recently purchased 2 items from the one seller which had postage of $12 each.  The combined postage for the two items was only $11.75.  Can I expect a refund for the remaining amount ($12.25)? ... View more

Hi i brought an item the other day i asked seller how much postage cost she went and found out it was $30, i thought was a bit steep but put a bid on item and won it, so paid for item plus postage cost, item arived today it says on the front $20 postage it was wrapped in an old cardboard box so materials would of cost nothing to wrap it. should i say something. ... View more

im having a hard time with postage costs and how to charge. its causing me so much angst, that i havent listed things i want to sell. i dont have scales to weigh things and i dont want to over charge nor do myself out of pocket. the on line aussie post thingy asks me where do i want to send it but if item isnt sold, how the hell do i know where its going. heellp. ... View more

I received two broken lamps. The box had a hole in it and it was squashed on one corner so it no longer held its integrity. Australia Post has said the items must have been inadequately packaged, which is not correct. There was so much bubble wrap around the lamps and the box was full of additional padding. The postal lady said that the hole could not have caused the damage as the damaged item was nowhere near the hole. I pointed out the her that I had taken the items out of the box to examine them and was not aware that I had to put things back in to the box exactly as they had been when packed. Why would I know that?  I am considerably out of pocket. What is the point of insuring things if we the user have no comeback against what the Australia Post person says. I do not have a copy of that report but I am considering applying for it under FOI. Has anyone had similar experiences? ... View more

posted on the 14th of last month still not here.  what is a reasonable amount of time to wait? ... View more

Hi peeps I want to ask a question of a seller on a item that I would like to purchase for my knee operation recovery program. I want to ask them if they would post to New Zealand at my expeense, it doesnt say so in the listing that this is a option. This item is a little hard to come by in NZ...any help apreciated in "schooling" me in the ways of Ebay...I have only joined today. ta Richie ... View more

The parcel was scanned in at the local post office. Customer checked and was told the parcel had been delivered but he had not received the parcel. Aust Post is investigating.What is my responsibility? Do I refund the purchase price and postage. Does the post office have any liability? ... View more

Any one have issues with C&S lately-tired of seeing 'Network connection error'?   Well after 20 odd calls 2 the help desk-the "Law of Call Centres" paid off. (if u keep calling eventually u will find someone with skills".   In short the 'email notifications'-my fave option was blocking the process-for the time being refrain-they r working on it-and u can process. I was stoked.   I was v. impressed with oz post they really want their system to work for us Kudos they r working hard on it and will have it patched shortly-hope this info has helped someone ... View more

buyer has paid using direct bank deposit. I have marked the item as paid but when i click on "more actions" there is no order details to click on.  I know I can message the buyer to get address details, but wondering why i cannot access them from the bought item   i notice the checkout icon has not been filled in . could this have something to do with it? If so what does buyer do.   Thanks again in advance   ... View more

I'm wanting to purchase an item that is in the UK and I'm in Australia.  Seller is happy to do this but not sure how to change her listing.  She thought she had altered it but it has been 24 hours and no change has occurred.  Please help. ... View more

My buyer wants me to courier an item I listed as pick up only! That's fine by me only I can't seem to be able to change the postage information at invoice (I haven't raised the invoice yet). I do not want to be chaged commission on a postage component because I am showing it incorrectly on the invoice. Any ideas? ... View more

Hi, so if i select calculated postage with the dimensions and select aus post tracking with signature, does it automatically calculate the cost including cost of registerd post and signature?   I guess it does i just want to confirm this, thanks ... View more

can anyone tell me how long it normally takes for an item to come from america to australia ? ... View more

MY ITEM HASBEEN PAID FOR ALL IS GOOD BUT WANT TO KNOW WHERE DO I LOOK FOR TRACKING MY ITEM ... View more

I have made 2 calls to Aus Post re constant problems with the site (4.5 hours spent on the web site today) and am again having trouble trying to get 1 address label to print - any suggestions gratefully received! ... View more