eBay

I bought a woman's bag priced $65.00 and P&H $12.50 send as standard postage and delivery. After 3 weeks I still did not received it. I contacted seller twice but she said that the parcel was send on 6/10 and she is not responsible for the lost item. What can I do in this situation? Thank you for your help ... View more

i am currently living in australia where its summer, unfortunately i have to leave the nice weather and move back to canada in the dead of winter. ive been buying winter clothing on ebay but i want to send purchases in the future to my mom in canada because im afraid the shipping may take too long, and im leaving in a month and a half. is there any way to send purchases to another address internationally? ... View more

I have been living in a old hotel for the last 2 years, all the rooms were sold off separately and rented out privately or used for holidays.    There is no reception and there is no letter boxes for any of the 40+ apartments/rooms here.    I was using my brothers address to get things delivered but I will no longer be able to do so.   If I had a PO box how would I go about receiving parcels that are sent via courier, would I have to mail every seller and ask how they will be sending the items?   Thanks for any advice.  ... View more

vl comadore gearbox and parts shipped to brissy from melbourne never had to sort this out from my end b4 how do i go about organizing it ... View more

If a seller puts an incorrect postage cost on a"buy it now" item ,when  he is requested for an invoice how can this be corrected ? ... View more

can a seller refuse to combine postage and can they charge over price postage, if i ask for them to combine postage to a 3kilo parcel and register, still  allowing a few extra dollars for handling ( i suggested 17.00) can they refuse and send it another way?? ... View more

Hi everyone, has anyone else had alot of buyers not receiving their items ( goind missing in post ) in the last few weeks ?? ... View more

I've just started to use Click and Send, and I keep getting an error saying that the postcode is invalid. I googled the address, checked the suburb, and everything is correct and in the correct "suburb" field.   I used the "Search City/Postcode" button, which populates a dropdown list and I selected the correct suburb. However, I'm still getting the error  that the postcode is invalid! This happened for the 2 items that I'm trying to send out to 2 separate people, and it's driving me crazy. Any help is very much appreciated thank you!! ... View more

Item purchased with shipping  to paypal address but shipping agent used by seller will not deliver to this address.Their nearest point is a depot 120ks away, from where they expect me to pick up the item.All other items ever purchased national and international, have always arrived at my address for signature, so I believe this one should also or discount my shipping fee. ... View more

I bid on three items from a seller, checking first to see if they combined postage. After receiving an affirmative response, i bid and won three items. Upon requesting an invoice the seller has almost doubled the postage charge quoted for the items (maximum postage for three items according to their listings was gbp 24.50 and i have been quoted gbp 42.30.  This is grossly excessive for the items and i want to know where i stand. None of the items are heavy (a game, a magazine and a jigsaw - the heaviest of the three had a postage charge of gbp 8.50 in the listing) I am now being asked to pay gbp 14 per item. ... View more

Who makes the claim the buyer or the seller and how is it done? Just with austpost or with paypal too? If it says item damaged in the tracking info will auspost be automatically liable? ... View more

I received 4 gas struts as per the order but the fourth one was defective - doa. The seller doesn't respond to requests for a replacement strut. ... View more

I've never sold on ebay before, only brought and i've just sold my first item. Problem is the guy has now paid and i don't know if i'm meant to find his address somehow on this site. I've emailed him saying i'm not too confident with ebay and asking him to send me through his address but i haven't heard back. I don't want him to think i've taken his money and run if it doesn't turn up in his letterbox soon! ... View more

to buy 6 CDs from one seller on separate auction each item, I will be charged $24.00! A CD or DVD costs $1.80 to post in Australia. Why does ebay let sellers overcharge postage, please?? ... View more

When I have parcel due I check in the morning if there is a chance of it being delivered that day.  This used to work fine; there would be an entry when the parcel was in our local sorting facility and when it was on the truck with delivery driver; but lately nothing shows.  It is very annoying, today I need to go out but as i am expecting a parcel that weighs 9kg, which I would not be able to carry to my car, even if I would manage to get one of the 2 parking spots at the back of our PO.  The parcel #08600087159251 was supposedly posted on Tuesday, so quite likely to arrive today.  But there  is nothing showing, except that it was "manifested". Alice could you please tell us why are parcels not scanned anymore?  And if you could tell me where my parcel is, that would be great too.  Thanks in advance. ... View more

There are several small items from different sellers on eBay UK I would like to purchase from. As you can imagine, I am not interested in paying separate shipping to AUS for each. So I have been looking for a service which will allow me to use them as shipping address and once all items are received, send one package to me. From the searches I have performed I cannot find anyone offering such a service. Any suggestions? Cheers! ... View more

When buyers purchase multiply items and have requested a combined postage invoice, ebay seems to some times put express post as the top option. Even if I change it, the buyer in this case has ended up with an incoice for express post at $7.50 although you can not buy an 500 gram express post bag at this  price anywhere. Now this buyer is threating to leave negetive feedback and keeps emailing me, like she wants a fight. I have refunded her the entire purchase back. How do I stop this from happening again? My listings first come from Auctiva ... View more

Hi All, My latest click & send bags have not arrived on time and I have run out. My fault for not ordering sooner. I have parcels that need to be posted and was just wondering if anyone knows if I would be able to use shur tuff bags by putting them under my own packaging through click & send. Any help would be appreciated. polly ... View more

an old sickle mower very heavy but compact   ... View more

can someone tell me what "manifested " on the Aus post tracking site means ... View more

Had odered a tablet from a hongkong supplier but item sent from China, usualy im happy with their products but this time my item arrived with broken screen, it was bubble wrapped and not boxed though. On opening packedge, small white fibers came out of packedging. Have contacted AUSPOST as they delivered it and contacted seller. ... View more

she said when she revieved the envelope it was torn and the item was gone, i have contacted australia post to see if it was in their lost items but it wasnt. what happens now? do i need to give a refund, she didnt pay for registered post, so i dont believe its my fault that the package was opened and the item was takien. what do i do? help!!! ... View more

When purchasing a Jack & Jill Seat/Bench new the freight/shipping varies from between $22 - $44. But some good used ones are in Victoria...nice and aged. If I can get reasonable shipping fee, it may ge a go-er.  Would appreciate any information.  Cheers ... View more

I'm using Pack and Send for the first time. Everything entered ok so I hit "process". It came back with "You have to select a service for this item". I go down to Service but it comes back with "The system cannot find services for the transportation of content or options that you entered" Now I've gone back and checked all the fields and it appears ok but obviously I'm missing something (but it's simple too!!) The Help call centre is closed. Can anyone help pls? thanks  ... View more

I listed parcel post and registered post was an optional extra. The buyer has only paid the lower registered post amount which is not enough to cover even normal post costs. What can I do? ... View more

I have a listing with several bids and over 5 days to go.   I tried to revise the listing to open it up to overseas bidders but I can find a way to do it. To add insult to injury, when I submit any revision eBay suggests that I offer International Shipping, yet offers no way to achieve it.   Does anyone have any suggestions? ... View more

I want to set my own postage rates for Australia-wide delivery. But eBay's Australia Post Postage Calculator is not accurate. We have an Australia Post account, and get cheaper rates than across-the-counter pricing. In some cases, eBay's Australia Post Postage Calculator prices are twice what we would actually charge. None of the 3 postage options apply to this scenario: - Calculated Postage - (is often wrong) - Flat Rate (we don't want to offer a flat rate) - Local pickup only (we deliver Australi-wide   How can I set my own postage rates?   As an example, Item # 150765177877 ( http://www.ebay.com.au/itm/McLaren-Vale-Reserve-Shiraz-Cleanskin-Wine-1-dozen-/150765177877 ) shows Postage option as "Freight - Read the item description or contact the seller for details". And postage rates are listed, and will be included in the eBay invoice. That's what I'd like to do. Any assistance well appreciated. ... View more

I can't see a link for request a total anywhere along the process, the two items are both 'buy it now' from the same seller. The seller and I have spoken via messages and agreed on shipping however I can't work out how to request the invoice during the checkout process. ... View more

http://www.ebay.com.au/itm/380408692139?ssPageName=STRK:MEBOFFX:IT&_trksid=p3984.m1427.l2649 ... View more

Pack and send International has tracking (end to end" and Registered Post International only has (proof of posting and a signature on delivery) I would prefer the buyer tracking the item along the way. ... View more