eBay

tania16931

I received an eye phone ten days after it was due at its screen was broken

harryn8250

purchased an item today and paid for it with my credit card. I have since received an email invoice asking for payment. WHY

old*goldj*

I purchased some jewellery from a seller. They claim not to have received payment and therefore have not sent the item to me. They also have placed an unpaid case against my account which could mean suspension from trading. I have emailed the seller that I have paid and have paypal reference number on my statemants to show this. Awaiting their reply and investigation butI really want the unpaid case item removed from my account. How do I get this done. How do I notify Ebay. Thanks if you can assist.

99michelleyuan

I place an order to purchase a laptop throug ebay. Right after I completed the payment through paypal, the seller sent another invoice through paypal to request the payment of insurance fee. Shall I pay? Why did the seller not include the insurance fee in the invoice that showed in my ebay summary when I placed the order? The payment I paid through paypal included the purchase price of the laptop and postage. The 2nd invoice came from paypal directly and not shown in my e-bay summary. The description in that invoce listed "Service" instead of "insurance fee".

07.freddo

A seller has authorised a refund, but paypal has not passed it on. What recourse do I have?

anusha311

I can't seem to go back and go through paypal!

the_swagmans_den

Hi, I have 2 customers who have purchased and paid through paypal.. On their end it states they have paid in full and funds are unclaimed... On my eBay Sold Items, I see 2 hour glasses that state Payment was initiated on 7-Feb-13 and is being processed through PayPal.. The 2nd exactly the same only 8-Feb-13.. These customers are becoming irate and thinking off cancelling their purchase.. My PayPal account shows nothing outstanding or pending??? Can anyone help please????

65carttart

Hi I am new to selling on ebay, I have an ebay account and Ive updated it to being a seller. I have listed an item on the Aus site of ebay...and gone through all of the proceedures including verifying my phone number with pay pal but at the very last step it states my sale will be paid in American dollars..HELP !!!!

chris777mountainbikes

Does ebay or paypal have a 3 day payment policy

5000gem

E-bay hasn't added the two sales into an invoice automatically. How can I merge them so the buyer doesn't have to go through check out twice?

abdptyltd

How can a seller be responsible for an item proved to be damaged in transit when the buyer Failed to Insure the item. Where is this Stated in policy. Why is it Not Up to the BUYER to Prove it was Damaged in Transit & not after it was received (this is in consideration of the item being received 7 Days before the Damage was reported) Re It is the responsibility of the seller to deliver the item as described I can Prove it left in Good Condition & once it leaves the seller how do they control this.

zeldacoli

I bought an item from a seller on Ebay and also paid for the item through PayPal, but when I paid for it the seller closed his/her Ebay account and now I am not getting my item because they are not shipping it. I am very angry that I have lost my money to this person and I would like a total refund or I will take this issue further,

5000gem

When setting up for selling, I remember ticking a box that I want an automatic payment reminder to the buyer. I like to change that, but can't find where/how that option comes up. Thanks

larjay77

I have just been informed that the parcel I have been waiting for, for over 2 months has been destroyed in Australian customs because of the way it was packaged in India and the shipper asked for it to be destroyed. can I request to get my money back for the items and the postage as it was $120 alone just for the postage. I paid thru paypal

aussie247

Why Does Pay Pals Dollar Conversion Rate differ to Global Pricing when Buying an Item Out side of Australia. It is always 2-3 cents wrong

iris7540

Lost Visa card and had to be issued with another

hart2heart10

How do i change from having my bank details so i can sell to changing it so i can use my paypal account?

joal5248

SELLING USING THE AUCTION CHOICE. IS THERE A GOOD TIME FOR AUCTIONS TO FINISH. I LIST THEM AT 6.30 AM AS THAT IS WHEN I AM WORKING ON IT. CAN I DELAY LISTING IT SOME HOURS SO MORE PEPOLE ARE AROUND AT THE END OF THE AUCTION TO CREATE A FRENZY. IS THERE AN OPTION TO DO THIS?

sansom46

First buy highest bidder changed his mind so had to relist bmw 530i damaged Member id robbo45-2009 ( Feedback Score Of 132

thegun5

When i click on the view payment i receive the message "The Transaction ID in your link is invalid"

jaslyn06

Not sure why the customer has not paid. should they be allowed to do that

goobygizmo

The seller says they don't have the item in stock and will refund, but haven't yet. Do I always get an email from paypal for refunds?

brucej666

they told me I had no case as they are too similar. anyone who collects rare coins knows this is not the case. what do I do now very frustrated. thanks.

2006erryp

i need to have an item posted from interstate and we agreed on smartsend courier.q how do i pay for this as i have tried to increase the payment to cover postage but you can not do this.

petellary

Iam selling a horse on a different site ofcourse but a person is say they are away and want to buy horse for son.They want my paypal email my name and phon number is there any illegal reasons why theyd want this as it is VERY unusual to buy a horse sight unseen

gellaq1

How are paypal refunds paid back to you...Thanks

jhmccall

I've been browsing the Answer Centre for the last few days and taking in the pros and cons of Paypal and bank deposit. Ever since I started I have always offered both but am now considering offering just Paypal. I really would like some opinions from persons who buy and sell much more than I do on which is the best way to go. Thanks

bruceoldfart1

A seller wants to paid by pay pal after not using for some years dont know pass wprd etc .Then making several attempts them in failing to get them I contacted seller by e.mail with no replys .E bay have requestes for payment .Due being unable to sort out pay pal I sent an e mail to seller offering to send a postal order but no reply again .The seller has since been removed from E.Bay .I now dont know to do next regards Bruce

southlondonse1

DO I HAVE TO SIGN UP TO PAYPAL TO PAY WITH MY DEBIT CARD

yowsar

Yes repeatedly when going to pay for items with credit card paypal will not accept it and will only take it if you join. Last time they done this ebay said I could, but I could not, this went on for months! The excuse then was at first I had done too many transactions(what about the law), then it was my phone number, then it was ebay and just kept going like that. What about Australian consumer laws that are being broken by doing this?

eBay

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Seller News: July 2025

How do I report a damaged item?

I purchased an item today and paid for it with my credit card. I have since received an email invoice asking for payment. WHY

How do I have an unpaid case number removed from my account as I have actually paid for the item?

I placed an order through ebay. Right after completed the payment, the seller send another invoice through paypal request for insurance fee.

A seller has authorised a refund, but paypal has not passed it on. What can I do?

How do you change your payment method when checking out? I first clicked that I wanted to pay via bank transfer, but want to use paypal.

2 customers have purchased and paid through PayPal. On their end it states paid and unclaimed.. My PayPal shows nothing??

discrepancy with currency

Does ebay or paypal have a 3 day payment policy

Buyer requests combined postage, but despite same selling date, the two invoices don't combine/add up?

How can a seller be responsible for an item proved to be damaged in transit when the buyer Failed to Insure the item.

I have paid for my item through PayPal and the seller got the money but then closed there Ebay account without shipping the item.

How to 'un-select' automatic payment reminders.

never received item

Why is Pay Pal Conversion Rate Incorrect

Change of Visa card

How do i change from having my bank details so i can sell to changing it so i can use my paypal account?

IS THERE A GOOD TIME FOR AUCTIONS TO FINISH.

Hi looking at my invoice look like Im getting charged $45 twice for selling same car regards Josie

i have sold an item, the buyer has done the paypal thing but the payment hasnt been received by me.

Hi, before xmas someone purchased an item I had put on ebay and they still havent paid for it. What am I suppose to do about that.

When is it too late to get a refund through paypal? Can I get one for an item paid on 23 Jan that the seller now says is unavailable?

I ordered two 1919 double dot pennies and got two common pennies then escalated a claim with paypal.

how do i pay more than the item price to cover smart send courier postage

some one wants my paypal email name and phone number is there anything they can gain from this

When PayPal refunds you, is the refund paid into your credit card, or how do you receive it bak please?

Paypal? Or Paypal and bank deposit?

payments

do i have to be a pay pal member to pay with my debit card

Why does ebay continually allow paypal to commit an illegal activity, by forcing buyers to sign up to paypal to pay for things?

Hi, Recently my Case ID 5355864104 was closed

Daily payout on hold 5 days

payment not received

Ebay charging me an extra time for postage

Account in credit