eBay

This is not about eBay, but very well could be also an issue. I have been for quite a while unable to shop in B&M shops; for the past couple of years I could only just make it from the disabled parking spot into the supermarket to get the essentials that fit into my walker basket.  Therefore all my clothing is purchased on line, which is bit hit and miss.  Recently, I had particularly nasty experience when I bought a dress made out of heavy textured material, listed as linen cotton mix; actually it was the material and color in the photo that I wanted, the dress style was secondary.  What I got was made out of polyester mix (according to label on the garment), it was smooth very fine fabric; nothing like the photo.  I paid some $70 for it, and therefore I was quite furious; the seller refused to accept that the item is SNAD, but  promised to refund if I send it back, which would be about $32.  Fortunately, PP thought about it differently and refunded.  I found similar dress from another on line shop and bought it, only to realize to my horror that my money went to the same PP account.    That was almost 3 weeks ago, and they never send this second purchase, nor did they reply to my emails.  I opened PP "item not received case" and got refund.  So, 3 months from the time I bought the 1st dress, I still have nothing!  I noticed that many of the shops stocking the clothes I like have similar designs of their websites, as did the 2 shops I bought from.  The question is, are they all owned by the same company, or do they just have the same web designer?  So, today i came across another item I liked, the shop had totally different design of their website, and so I bought it, only to find that the money went to the same company as my 2 disastrous purchases.  I want to know who I am dealing with before I commit to buy.  I am sure there are also many sellers on eBay who also have several stores.  Is there a way to find out?  ... View more

RE item # 152560699064- The sellers sit says #UNABLE TO COLLECT PAYMENT" I have tried 5 times to pay but get the same message each time.Maybe eBay can get in touch with the seller and sort this out. Regards Ronald Weber(carby2149) ... View more

I have received an invoice for "Australian Post shipping fees" for delivery of an item which I an item which I PAID FOR THE POSTAGE at the Post Office. I have been charged $37.30, not once, but twice, making a total of $74.60.   How do I stop Ebay from taking this money from me?   The item number is 113247156707 my identity is 5732grahamb   Why should they charge me, TWICE, for something which I have paid for?   ... View more

Hi   I received a discount vocuer with $10 discount  , code is >>> TENOFF    yet , does not work at Checkout     Please advise   Thankyou   Trevor ... View more

The seller proceeded to make a refund to my paypal account. A refund that the seller (apparently) quickly cancelled. I can't raise the issue with paypal because the "system" says that a payment was made so no complaint can be made. How do I get to put my case to paypal? ... View more

Paypal has made many mistakes that have cost me.   Some months ago they insist that I made my preference my bank account I could not convince them I had not.  My preference (highlighted) was Paypal.  For this debacle I ended up paying about $35 in dishonour fees.   So now before I Confirm and Pay I check that Paypal is highlighted but it didn't work.  Last week I bought for $160, the balance in my Paypal account was $180, but lo and behold they chose to use my bank account which I keep very low and accordingly I have copped yet another dishonour fee.   I have received emails from them about my account being negtive on one hand ...........but they have fixed that part and my balance is now about $21 which it should be.   I don't think it's fair thaT i HAVE TO PAY THESE DISHONOUR FEES for their mess upssssssss. ... View more

contd from Subject cagegory above.:   Depsite eBay accepting my email and password after signing in, when I go back to pay for the item, I have to go through the same loop of eBay not recognizing me again.   This is most frustrating.  Do eBay in Australia have any real live person or techie who could help me sort this problem out, or would the rather duck the issue of real customer service and re-direct me to links and message systems from which I get neither the solution to my problem, nor any real help.   Unfairly, the Seller has now been waiting 2 days for payment [I normally pay straight away] and eBay is ramping to advise I will get a black mark for late payment, if I don't pay quickly.  it seems to be a catch 22 situation.   Does anyone know of a hotline connected to an eBay help centre?   David Heald. Login as Maxwell1Stanley2William3. ... View more

This is the second time a coupon code hasn't held its credit through the final stages of paypal payment, its noted in the paypal transaction but the paypal final amount shows full pricing and charged amount.No Discount. ... View more

When i buy it automatically logs me into pay pal how can i change this? ... View more

My 80 year old mother who lives in Athens Greece and doesn't have a paypal or ebay account, has a bank account in a Greek Bank. Can I send money directly to her account via Paypal?   She doesn't speak English, so the process has to be as simple as possible. I load money to her bank account from here, (Sydney Australia) and she picks it up from there.   Thanks ... View more

Recently, I mad some purchased on ebay.  Normally I paid the payment by credit card through Paypal. Anyway, one of the trascation was $7.90 and It was clearl shows $7.90 on the paypal windows. When I checked my credit card statement and I realize there was a international trascation fee of $0.19 or $0.29. I had been paid extra $3.50 for two transcations.    I puchased item on ebay for several years and the fee seems start after 1st of july. Is interational transcation fee is normal?    Any advise that I can avoid the situation in the future? If I paid by bank transfer, will I need to pay the extra fee such as internation trascantion fee?   Thank you. ... View more

Sir/ Madam, I would like to pay, for my purchase, with my credit card without using PayPal, is it possible? Thank you. ... View more

i am new to selling and cannot find out how to make a refund to someone. hELP PLEASE. ... View more

If you link your Gumtree account to Paypal does your payment also get held by PayPal for 21 days or does this only apply to eBay sales?  ... View more

Sold a item, buyer paid via paypal, he was not happy with item & opened a dispute with paypal, I felt bad & refunded his payment, he said he would post the item back, this hasn't happened, now he won't answer emails, text messages or phone calls, any ideas how I could get my item back.. ... View more

Seller is sending me a refund for bad goods should I have to pay Paypal fees on the refunded money I have already been charged by Paypal on the postage money he has sent. ... View more

TODAY I RECEIVED ITEM THIS ITEM I DIDNOT ORDER SOMEONE USED MY ACCOUNT NUMBER I ALREADY REPORTED PAYPAL ... View more

Am I able to add my grandson's ID to my paypal account?  I have several ID's on it now but they are mine. I can call PP but think you guys can answer it quicker. TIA   ... View more

I recently sold an item on Ebay for $200.  I received a paypal payment of $194.50.  I was then charged an additional amount of $21.78.  Can someone pleae tell me what this fee relates to?   The Receipt ID: B-3Y893568KR489562N    Thank you.   Sue Connell ... View more

Hi All,   I recently won an auction for an Iphone X and promptly paid for this via Paypal.   The seller has subsequently refunded back my Paypal payment and advised that there had to verify Paypal details on their side. They have also asked that they insist the money be paid via bank deposit instead.   There are a couple of red flags in this scenarios: 1. Seller had listed Paypal as a method of payment 2. Seller immediatedly refunded money and says their Paypal needs verification (the fact that they can refund is enough to demonstrate that no other verification is needed. 3. Demanded money via bank transfer 4. 1 recent negative feedback arrived after purchase of recent situation by buyer   As there is no real buyer protection when it comes to bank deposit and given that the purchase is in the '000s, definately a scam. Thoughts?    I want to just ignore the ignore but will end up getting an unpaid case raised against me. Is there anything I can do in this instance?   Thanks All ... View more

As stated above I am the high bidder for the above item which becaomes available Tuesday AEDST however due to circumstances outside of my control I will not be available when the auction finishes to make payment. Will have no computer access for approx 1 1/2 weeks.   Can I therefore post payment details (Credit Card) to you now so that if I am successful which i hope i am you can then automatically deduct the required amount from my account   Mark Gahan   ... View more

Re HolySmoke Mini Boom Cassette Deck I purchased this radio/player 5 months ago and in that time, it has destroyed 5 recorded tapes. I've had enough. I tried to return the item but my item no longer shows up on my purchases listing.   The cassette player is still being sold on eBay, but under another trader's name. I want my money back or I want another player (though I suspect a new one will also be faulty, otherwise why has the seller stopped selling it?).   How do I effect a refund on goods that the eBay system no longer accepts an item number for? The goods are warranted for 12 months - and under Australian Fair Trading laws, I should be able to get my money back. I did manage to get a message to the seller but I had to tick the box that says my question is not about a sold item. If he doesn't reply, how do I proceed? ... View more

Hi everyone, was hoping for some help.  I sold an item on eBay, buyer paid for item through PayPal.  I go to the account section on eBay, make a 'one time payment' for my final value fee.  Go to PayPal, withdraw the rest of the money to my bank account.  20 mins later, the buyer messages asking for a refund, claiming he misclicked the item...  I say no worries, go to the item on the seller page, click the 'cancel this order' button on the dropdown menu.  Select 'buyer doesn't want item' option and follow the prompts and refund. At the resolution centre, the status of that case is still set to open. When I click on the case it says 'you refunded the buyer, we will let you know when it's complete'  Which seems pretty self explanatory.    So another 30 mins passes and the buyer is sending messages asking where the refund is, he needs the money, etc etc.  I send him a screenshot of the item in the resolution centre which says 'you refunded the buyer'. Buyer is still upset the money isn't in his PayPal account, despite this being just 1 hour after paying me.    I go to my PayPal account, I can't see any refund pending or otherwise, just the last transaction I made which was withdrawing money to my bank account.    Long winded i know. So I guess the question is, have I done this refund correctly? Even though now, 3 hours after issuing the refund, there's nothing in PayPal to show it's being refunded. Would me withdrawing money to my bank account and using the rest to pay final value fees effect this, wouldn't the refund just come out of my linked credit card if there is no money in my PayPal account?    Thought id include as much detail as possible. Thank you to anyone who reads this and can help.  ... View more

I received a perfume that was not what I ordered. Seller didn't want me to send back and didn't want to give refund. Ebay advised me they would send a post slip but I advised that bottle could be potentially broken due to poor packaging and its flammable liquid. Ebay then advised me to go to post office to fill out a security form. Seller asked them to step in on weekend. I was given one extra day to make post office but cannot. Will I still get a refund? ... View more

  Re Case Number: 272828762040   I will not pay due to the undisclosed cost of postage sent to me after bid. Can some one at eBay please contact me, thank you ... View more