Sending contact details after Buyer purchased Items.

[illicit69]

My Buyer has bought 2 items & wishes to pick up & make payment via "Cash only". Is it now safe to now advise her of my phone contact & address without being given a 7 day suspension? 

Thank you in advance for your assistance. 

[illicit69]

ebay have already debited the cost to my account.

[imastawka]

And that's why I said I would be very careful about sending contact details.

Ebay doesn't know which way is up when it comes to pick up items.

Use the link I gave you to get their details and phone them.

[kopenhagen5]

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@imastawka wrote:

No, the link is only if you have a recent transaction with the buyer  You cannot get details

of buyers if they have not bought.

You can request another member's contact information if you're involved in a recent transaction with them.

I would be very careful of direct messages asking for contact details.  

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Actually stawks you can get details if you have placed a bid. (Don't like to tout that one too much) 

Absolutely abominable that you need to ask. 

Bordering on childish squire. 

[imastawka]

Ah, never knew that one Kopes, thanks.

[enigmabear]

I have obviously read the reply differently

To me it was 'Absolutely abominable that you need to ask'

In that ebay makes it so a seller is 'afraid' to send details lest they be accused of trying to screw ebay out of fees by selling off site and has to ask how to go about giving their address to the buyer without copping a ban

And even after the person has paid, and the seller gives them their address to collect, ebay STILL bans them from messaging for trying to sell off ebay

I quite agree, it is abominable 

[clubesquire]

You've got it right Bear 🙂

Thank you.

Melina.

[clubesquire]

....abominable too in that any seller needs to ask in the first place. eBay is negligent in this policy. No one really knows. The whole process should be clear, user friendly, with no ambiguity. I've been here for months now and I'm still tippy toing about the place in fear of  doing something quite innocently that rewards me with trouble. Not good.

Melina.

[illicit69]

Found a way around the maze, Buyer is happy & so am I...wrists are "slap free".

Many thanks to all for your input.

[brerrabbit585]

For next time, the buyer's phone number usually shows at the top when you go to send an invoice - unless that's also changed.

[lynne8221]

I've had 3 purchases in the last couple of weeks who wanted pickup.

They purchased, I sent them a message with my address & phone number, they collected.

I haven't had any repercussions from Ebay.

The key is that they have already purchased before you send any details.

Hope this helps.