I've been a member of eBay for over 13 years and full time selling on the platform for around 18 months.
Lately I’ve been having problems with eBay taking my listings down and suspending my account.
I have repeatedly tried to work with customer help regarding these issues and have received pre-approval from eBay for my ads,( I have many chat transcripts as evidence of this ).
Then after a month or so, the pre-approved ads are taken down by eBay again, and I'm suspended for another 7 days.
So far, the only help eBay has given is misleading information and promises of follow-up emails and phone calls from eBay customer help supervisors that never come.
I’m at the end of my wits and just don’t know how to get help. eBay is my full-time income, it’s how I look after my Family, and I do appreciate your platform very much and would like the opportunity to expand my business on it in the future.
Can anyone please help me, all I need is a chance to get through to the department responsible for taking ads down, so I can explain my situation. If I could get a 10minute phone call with someone from that department or even a direct email address to someone in that department.
Thanks in advance for any help you can give me.
