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Resolved! How do I access Postage funds?

I have sold an item, the buyer paid $15.75 for postage and i sent the item in a post bag that i already purchased prior. The amount that has been transferred into my account is less the $15.75 that they paid for postage, and now I am out of pocket. D...

Address

I have printed a label for shipment to a buyer, however, I found that although my address is updated in the site, the printed address on the label is my old address! how can I contact the ebay to fix it and send me another label?

User avatar by • Community Member
  • 126 Views
  • 1 replies
  • 0 Helpful

Resolved! Buyer disappears overseas?

Here's one I have never had. I sent an incorrect item to a zero feedback buyer, so I said I will send a return postage voucher and he can send it back and get a refund. I asked if he would take a partial refund if the item he got was any good to him,...

User avatar by • Community Member
  • 445 Views
  • 8 replies
  • 0 Helpful

Damage Dispute

After selling some speakers the Buyer took over 30 days to advise they were damaged on receipt and that the speakers didn't work anyway. I requested pictures of the damage, but none which made sense especially given the shipping box showed no signs o...

User avatar by • Community Member
  • 385 Views
  • 4 replies
  • 0 Helpful

Very fair ebay feedback revision process

Here is some praise for ebay, something I have not done very often. But I guess we should give credit where due. I got a negative feedback a few months ago from a buyer who accused me of selling something not as advertised. I appealed that neg with e...

User avatar by • Community Member
  • 598 Views
  • 10 replies
  • 0 Helpful

Resolved! Ebay Flat Rate Satchels and myPost business

Hi all I'm a long time eBay buyer/seller but fairly new to mypost business via Auspost. My question is this:I recently bought some Aus Post Flat Rate Satchels WITHOUT postage paid. They have a window for me to insert my postage label once I've logged...

Customers not receiveing my offers

Hi All, I'm having issues with customers receiving the offers I send. I would say at least half of my customers are not receiving them. I then have to follow up with them, which is time consuming.Has anyone had the same issue, or have the solution? C...

User avatar by • Community Member
  • 176 Views
  • 2 replies
  • 0 Helpful

BEWARE eBay charging hidden fraudulent fees

All sellers beware. Under eBay’s new policies, eBay will charge a fee that you will not be able to see unless you scrutinise your fee breakdown. The fee is known as an “International Fee” and it is charged if the Buyer simply has a shipping address r...

Buyer stated that he doesn't authorize the purchase

I am an Ebay seller from last more than 2 years. I have receive a notification that buyer has paid an amount for an item and have dispatch the item in 3 days. Now the product will reached buyer, but buyer has opened a case saying that they did not au...

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