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Sellers - Please I need help. Buyers are unable to pay, it says I cannot ship to there location.

Hey eBayers. I need help. I am cancelling atleast 50% of my orders, even in Australia. Buyers are getting an error "the seller doesn't post to your location" they either get the error in the checkout before ordering, and some are getting the error af...

Postage rate table issue

I've set up my rate table but the postage is a lot higher than it should be. For instance freight for a playpen going to postcode 2155 should only cost $8.34 but it comes up as being $19.20. I use NETO for my listings but my rate table is through Eba...

User avatar by • Community Member
  • 687 Views
  • 6 replies
  • 0 Helpful

Changing an address

Buyer has paid for goods but when I try to print label Message appears so click to amend after contacting buyer as they have an incorrect Suburb & postcode but is not allowed if you pay by monthy invoice.Ebay solution contact buyer cancel order then ...

User avatar by • Community Member
  • 598 Views
  • 7 replies
  • 0 Helpful

Resolved! Being harassed by a scammer constantly.

This guy bought some digital games from me, made claims they were used then changed story to say it was the wrong game (one of them), says the other didn't work. Both games were hidden and brand new in my keylist before I sent them and I could see he...

User avatar by • Community Member
  • 767 Views
  • 12 replies
  • 0 Helpful

How does Ebay choose what listing variation to show?

I have a listing with four sizes 6mm, 8mm, 10mm, 13mm in that order (top to bottom) in the drop down box. When searching for the item and then clicking through it defaults to the 13mm size, the last variant in the drop down box. This is annoying as t...

Advice for item not received and seller not communicating

Hi fellow EbayersI am just after some advice on what action I should take for an item that has not arrived. The auction finished on the 5th of June and I paid with Paypal immediately. That weekend was a long weekend so the following Monday was a publ...

User avatar by • Community Member
  • 912 Views
  • 17 replies
  • 0 Helpful

Coronaviris, slow delivery to USA and ebay refunding money back to buyers when item in transit

I have had 2 cases opened recently for "item not received" due to Covid19 and slow delivery to USA. What's worse is civil unrest and protests in USA is also slowing postal services there.In one case, the buyer opened up a case within 3 weeks of purch...

courier did not pick up yet

I have organised one of my buyer's parcel to pick up to courier service (paid $30.95) on 11 June 2020. But they didn't pick up the parcel yet. I have informed them a few times if they said reaching out soon, they didn't pick it yet. I never happened ...

User avatar by • Not applicable
  • 411 Views
  • 3 replies
  • 0 Helpful

International postage delayed due to COVID-19

Just a heads up that my local Australia Post advised yesterday that the COVID-19 virus is causing extensive delays to outbound and inbound international mail deliveries. I am messaging all OS buyers to inform them to expect delays. It wont stop the w...

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