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Resolved! "Seller doesn't offer Combined Postage" - BUT I DO !

My buyer is receiving a message saying 'This seller does not offer combined postage' when they submit a request for a total for combined postage for mulptile purchases from me. The buyer says they have committed to purchase and want a new invoice but...

User avatar by • Community Member
  • 7270 Views
  • 8 replies
  • 1 Helpful

Resolved! eBay not as described case - seller protection?

After some 16 years with no problems somebody opened "significantly not as described and not matching the photos" case. It was an eight hundred dollars item, for which I accepted $700, and it went to UK. The buyer messaged me that it arrived in UK, a...

User avatar by • Community Member
  • 1446 Views
  • 22 replies
  • 0 Helpful

Aust Post Investigation Outcome as Proof of Delivery ??

mmm .... still mulling over eBays new proof of delivery requirement....... What will be accepted as proof of delivery? If a buyer opens a request about an item they haven't received, you can resolve the request by providing proof of delivery. We ask ...

User avatar by • Community Member
  • 3434 Views
  • 45 replies
  • 0 Helpful

Resolved! Question re size of AP wine box

I am considering using one of the AP wine boxes to post a fairly delicate item (not wine, but bottle-shaped). When I went to check the size of the wine box, it stated it was 132 x 105 x 395mm, which I found quite odd in that I was expecting two of th...

eBay Packing Tape is getting incredibly expensive

As I write this 11 bidders have bid $61 for two rolls of eBay branded tape located in Australia. The cheapest seems to be $10.22 per roll plus $28.95 from the USA. They seem to be about $30 a roll so I'm going back to the cheap brown stuff until the ...

Has anyone else been ‘burnt’ selling a gaming download key?

My son recently sold a Fortnite download key. The buyer paid and then requested via a eBay message that my son send the code electronically rather then posting it. Because the buyer had already paid, my son thought this would be ok, so sent it via re...

User avatar by • Not applicable
  • 947 Views
  • 26 replies
  • 0 Helpful

Please be AWARE of this type of message!

Hi Everyone, I am writing this to make sure no one suffers lost from fraud. I have been keep receiving messages from some "buyer" by firstly asking if accept PayPal or bank deposit. (always for high value items). Those "buyers" will then sent a messa...

User avatar by • Community Member
  • 2803 Views
  • 38 replies
  • 2 Helpful

First time shipping

Hi everyone, I have been buying from Ebay but recently decided to look into selling on eBay. I am a newbie and i want to sell 3-4 pairs of shoes and I reckon I would need the Auspost Large/extra large box for it. However, i see that the Auspost/ebay ...

User avatar by • Community Member
  • 646 Views
  • 9 replies
  • 0 Helpful

Basic, dumb question about managed payments

Sorry, I've been following the long thread on this topic on and off, and have trawled through it to some extent but it's too disjointed for me to find this info if it's there. I also tried ciustomer support, but just had support staff vanish mid-chat...

User avatar by • Community Member
  • 1144 Views
  • 16 replies
  • 3 Helpful

Resolved! Random prices for same Australia Post postage label?

I've got a item for sale, this has more than 10 units for sale, has 'free' postage.Today I had two different buyers buy this item in about 30 mins, went to print the postage label (small satchel) just now and got two different prices.I'm based in VIC...

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