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Listing I cancelled months ago just sold.

A few months ago, I listed an old record on eBay, but it didn’t sell, so I eventually cancelled the listing, and donated the record to my little brother’s school fete secondhand store. However, today I got a notification that someone had purchased th...

User avatar by • Community Member
  • 337 Views
  • 4 replies
  • 0 Helpful

How to trace a purchase from 3 years ago

Hi there.Just wondering if there is a way to trace a purchase made (not by me) about 3 years ago?My husband's grandfather's (lost) war medals and Record of Service Book and associated photos were apparently sold on FB about 3 years ago. Wondering if ...

User avatar by • Community Member
  • 592 Views
  • 12 replies
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Resolved! Posting OOSHIES

Ooshies, those horrid plastic Woolworths things. My mum had a heap of them so I was looking at what they are selling for. People are selling the individual Ooshies for $4 or $5, up to $10 each with free postage. The only way they could make a profit ...

has anyone dealt with a scammer customer demanding money back while item was being posted to them?

I have recently dealt with a customer from USA who purchased an item, then demanded their money back while the item was still being shipped to them saying that it 'does not suit their purpose'. I of course refused as this is clearly a 'change of mind...

Resolved! Numpty buyers now costing me more money.

List an item as pick up only and a member buys it and then I notify buyer the pick up address. Get the didn't know it was pickup only as they thought it was free postage so please cancel (do the cancel and PP now keep 52 cents as a fee reversal. Same...

User avatar by • Community Member
  • 982 Views
  • 22 replies
  • 0 Helpful

Resolved! eBay adding "Sales tax" for buyer in the US

I went to invoice a buyer in the US who hasn't paid for an item and saw it added "Sales tax". I have never seen this before. I was wondering if someone knows what it is. It doesn't appear to be GST-related as it's not 10% or a division by 11. Is it t...

Why am I getting message "Posting cost can't be calculated. Please enter a valid postcode" ?

For some of my listings postage calculation does not work, customer recieves message "Posting cost can't be calculated. Please enter a valid postcode" , does anyone know why ? Dimensions i mentioned in listings are all under Australia post limits.My ...

Unpaid items

Just wanted to know what others think?I've had buyers that I had to open unpaid item cases on and with these buyers I have had some trouble with because I open the unpaid item case on them.Some have tried it on saying the item isn't as described or i...

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  • 897 Views
  • 25 replies
  • 0 Helpful

Resolved! How to i send a buyer an invoice for reposting an item

I have had an item returned to me by Aus Post because the buyer logged an incorrect addresson their account & Aus post couldn't find them. The buyer is happy to pay the postage for me to sent it to theiramended address.The original purchase was made ...

How can I change a scheduled listing to a draft?

I have several items scheduled and want to change them to Drafts. When I try to revise the item it only gives me 3 options - either to update, preview or cancel. Can anyone help with this query?

User avatar by • Community Member
  • 1111 Views
  • 7 replies
  • 0 Helpful

OMG, going around in circles trying to edit

Is anyone else having issue trying to edit their listings? I know that Ebay is requiring better item specifics in September and I got an email today saying that I have "undefined listings missing item specifics". I'm usually pretty fastidious with my...

Non-compliance ad advice from ebay

Hi There All, Just after some feedback as to why eBay suggests the below ....... * 2 of your listings contain(s) contact information such as a phone number, email address or weblinks, which is in violation of listing policies. Non-compliant listings ...

User avatar by • Community Member
  • 417 Views
  • 7 replies
  • 0 Helpful

Resolved! Fast 'n' FREE -- Why don't we qualify

It seems to us that our listings meet all the criteria below, but still none of them are showing the Fast 'n' FREE badge. Anyone got any clues what we could be missing to stop this badge? This is affecting both our stores. The eBay Fast 'N Free logo ...

User avatar by • Community Member
  • 4300 Views
  • 51 replies
  • 0 Helpful

Feedback not left

Hi all, How many others have an issue with feedback not being left?? It's frustrating when you try your best and these people just can't seem to leave some feedback. I reckon if feedback is not left in a reasonable time a type of generic positive fee...

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