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Resolved! BUYER GOT PARTIAL REFUND AND KEPT ITEM.PAYPAL PAID FULL REFUND INSTEAD.HOW DO I GET MY MONEY BACK?

I AM IN AUSTRALIA AND SOLD AN ITEM AND SENT TO USA TO THE BUYER IN EARLY AUGUST 2019.BUYER AND I THEN AGREED ON A PARTIAL REFUND WHICH I PROVIDED THEM WITH AND THEY KEPT THE ITEM.PAYPAL UNFORTUNATELY GAVE THEM ALL THE MONEY BACK INSTEAD, WHICH MEANS ...

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  • 876 Views
  • 6 replies
  • 0 Helpful

Holiday mode - how long to be invisible

I thought that putting a store in holiday mode and selecting "Keep people from buying your fixed price listings while you're on holiday", would actually hide my listings, but after 24 hours all 600+ are still showing in my shop when checking on anoth...

Resolved! Buyer to inspect before bidding

I have previously posted a antique petrol Bowser which is around 60 years old,, unfortunately due to rules I cannot send mobile phone numbers or email addresses to prospective buyers to inspect as it requires extensive restoration works,, many people...

User avatar by • Community Member
  • 3025 Views
  • 13 replies
  • 0 Helpful

Resolved! Upselling and the eBay message system

When I make a sale, I like to ask (via eBay messages) would you like "fries" with that for a discount off the listed price. I find that around 30% of buyers are a yes please, 20% are thanks but no thanks. And the bulk never respond one way or the oth...

Selling collectible items (alcohol)

Hi,I just received an email that eBay have removed my item due to it being a full can of alcohol.I have sold these before, with no problems.In fact previous times I have researched on eBay and found that as the item is collectible it was ok to list a...

User avatar by • Community Member
  • 13169 Views
  • 27 replies
  • 0 Helpful

Resolved! buyer wants to cancel

buyer sent me message asking to cancel because he thought it was a different version of the item. he waited over 30 hours to contact me after he purchased the item.my item is clearly labelled and the picture clearly shows what it is. is there anythin...

User avatar by • Community Member
  • 1220 Views
  • 14 replies
  • 0 Helpful

I got my account restricted [MC011] and someone else got their account restricted because of me

First and foremost, hello fellw eBayers, this is actually my first post here. Most of the time I usually just read through everyone's posts here but this time I think I really need some advice on what to do as this situation is quite peculiar. Also I...

Resolved! eBay, GST & Discount Vouchers

Just when you thought there couldn't be any more threads re: ebay and GST.... I promise it's not about OS purchases, although realising that eBay pays GST on local purchases via discount vouchers but not on OS purchases is what made these thoughts in...

buyers who leave dozens of negs

I sold some books recently, seller paid but it took a week to clear on paypal?? never had that before..Send me question todday asking why I charged "so much" when it comes in a 500g bag. didnt sound right for 25 small books, turns ut from tracking th...

My package has yet to arrrive at buyer's location

Hi Helpers, I sold an item and posted it to Germany via Economy Air on 29/7/2019,.The buyer emailed me yesterday saying it had yet to arrive and asked me to insert the tracking number into the tracking number box on my listing; there is no tracking n...

User avatar by • Community Member
  • 994 Views
  • 16 replies
  • 0 Helpful
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