Selling

buyer wants to cancel

Hi sold an item days ago. Got no response even after a friendly reminder. Started a dispute and then straight away buyer asked to cancel the item. Do you have to cancel? And if i dont agree can they leave neg after i close the dispute? Do i have to r...

International Woes

My question. I had a dispute forcefully resolved in the buyers favour. As I did not provide him with a paid returned shipping document. He is in Argentina. So ebay and their mates at paypal graciously returned the full amount of $188. When I asked hi...

Just got a defect for an item sold back in Sept last year

Just wondering if anyone else has had this. Sold an item last Sept. Buyer says didnt get it (Small item no tracking) and I refunded. I just got an email saying I have been hit today with a defect for out of stock for that transaction. I refunded usin...

3 day delivery not possible for all sellers depending on location not fair

it is not fair for all sellers especially regional sellers like my self to have to compete with 3 day guarantee delivery, it takes 3 days for an item to get to major depot. ebay are pushing 3 day option to sellers and this impacts my sales. i tried t...

Just got this from ebay ??? Sheron, You've Received a Number of Defects

Sheron, You've Received a Number of Defects At eBay, we’re committed to providing the best buyer experience and supporting you as a seller.We’ve noticed you’ve received a number of defects and want to remind you that we have the tools available to ma...

Additonal "Boost" fee offer

When I Icreate a listing through the sell link, I am sent to the additional Boost offer which I can accepr or decline. My question is has anyone taken this offer up? If so can you see any increase in sales? Is it even worth considering as another cos...

Resolved! has anyone else s selling manager pro active listings page changed this morning

Has any one eles s selling manager active listings page changed this morning cant see where to change it backthanks in advance for any information

Resolved! Abusive swearing message

I have had an abusive message from a buyer using the F word and I am not sure what to do about it

Resolved! E Bay your say email

Afternoon all, Now the glitches have disappeared, a quick question. Has anyone received an email from ebay about your say??? It sounds like a good idea but I am not convinced that is for real. Any comments would be appreciated. Cheers,Sandra

Missing after delivery

I have a buyer who has contacted me today to say that according to tracking, his item was delivered, but was not in his mailbox.I've advised him to check with neighbours etc. It looks like he's in an apartment complex, so I'm guessing it's a communal...

I cant find immediate payment option in the updated app

Anytime i sell popular electronics (iPhones etc) i have trouble with people buying and not paying. Its a huge problem and seems to happen every time. So whenever im selling my old ipad or iPhone due to upgrade i will use immediate payment and everyth...

Cannot leave negative feedback for a bad buyer - why?

HI I have had someone not pay for an item, they have since bought something else - so no excuses ...(5 emails later, not even a sorry response). I think they tought it started a 0.99c - anyhow if they just said it was a mistake I would be happy. But ...

Does anyone else think that eBay's fees require revisiting.

Ebay charges 10.9% (including GST) on the final value amount of your sale including the postage and handling costs. I have been informed by Ebay that this is due to some sellers listing items for a small value and then charging exhorbitant postage co...

BYE BYE EBAY

ivé just paid out au$223.00 ebay and paypal fees on us$930.00 ebay sales ebay can go to hell as far as i'm concerned it's just out priced itself i wont be selling anymore as a matter of fact i'm bloody fuming PAYPAL WHAT A RIPOFF!!! for all the troub...

Resolved! Ebay seller fees, Paypal seller fees and shipping costs, is it refundable?

i sold a $600 bag on Ebay early March. Buyer paid in full including the shipping cost for me to post from Australia to Texas.Buyer refused the bag and sent it straight back to me without filing a return case or any reasoning why she refused it. I als...

eBay

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Everyone has a Thing

Forum Posts

buyer wants to cancel

International Woes

Just got a defect for an item sold back in Sept last year

3 day delivery not possible for all sellers depending on location not fair

Just got this from ebay ??? Sheron, You've Received a Number of Defects

Additonal "Boost" fee offer

Resolved! has anyone else s selling manager pro active listings page changed this morning

Resolved! Abusive swearing message

Resolved! E Bay your say email

Missing after delivery

I cant find immediate payment option in the updated app

Cannot leave negative feedback for a bad buyer - why?

Does anyone else think that eBay's fees require revisiting.

BYE BYE EBAY

Resolved! Ebay seller fees, Paypal seller fees and shipping costs, is it refundable?

Featured Posts

Register for our FREE Seller Scale-Up event on the Gold Coast on 16 April

Your Aussie Seller News - February 2024 update is here

Have your say! Help us improve our postage experience

Ebay are gutless and hopeless with customer servic...

Can I add SKU with standard account?

Postage Policy and Ebay Customer Service

Accidently clicked Payment Received

Money deposited to my bank account is different th...