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Forum Posts
Payment on hold despite being scanned during pickup
Just sold an item which was picked up from my front door by the buyer. He had already paid via eBay and I scanned the QR code which he presented to me on his phone. That was a week ago and the order status indicates that the item has been picked up a...
Resolved! Customer wants refund for item that doesn't fit them now saying not as described
I recently listed a pre-owned women's dress for sale, the purchaser had no feedback and while I acknowledge everyone has got to start somewhere, to me it was a red flag, they where late to pay so I sent a payment reminder, ended up being a day 5 afte...
ABN for international selling
Hi I’m an Australian and I have been living in Italy for 1 year and I am now completing a coppia di fatto with my Italian partner and I will not be aloud to take a job contract for 3 months and I’d like to make money online. I have an Australian busi...
Pickup code
Hi,I am new to selling on ebay. I listed my first item and it sold quickly, the customer picked it up from my place, however, i wasn't aware of the fact that i have take a code or scan a barcode on there phone. Now that the customer have the item and...
item sent tracking number - item received . Ebay still advises to SEND NOW
175982310426 item sent tracking number - item received . Ebay still advises to SEND NOW
How to lodge a formal complaint against Ebay customer service?
I'm a seller who is losing daily sales due to Ebay customer service refusing to act on a void item not received case & an 84 year old, new user who is asking to close case but can't navigate the platform properly, despite my attempts to help. The cus...
how can i change a listing from marked as paid when it is not paid. please help as i am the seller
the buyer wants to pay but is unable to do so due to the listing incorrectely marked as paid.
Resolved! How can I change an item to unpaid when it was marked accidently as paid
How can I change an item to unpaid.
PHOTO QUALITY
Hi! Anyone else having problems with the quality of the photos when they get uploaded to your listings?Recently, the photos seem to be too bright once uploaded to new listings .. yet they are good quality pics, both on the camera & in my files & post...
In Case Anyone Else Had Listings Stop Indexing Last Night
Last night I listed 30 postcards as auction listings between 8:30 and 10:00 pm. For some reason the last 8 listings did not index into search or sellers other auctions, etc. Over the last half hour or so, I have done minor edits on the auctions that ...
Sendle seems to be more expensive than Australia Post
HiI am just wondering if anyone elase is having issues with Sendle prices when going to print a label. I have opted to use Sendle for my postage due to the high price of Australia Post. I understood that Sendle was much cheaper but when I went to pri...
Automatic Case Closure - Ongoing Account Issue
Hi eBay Community and Help Desk,I have been selling on eBay for 5 years+, I have had an ongoing issue with my account where return cases are automatically closed against me within minutes by the system. This then marks an automatic defect against my ...
Buyer wont respond or pay
Buyer hasnt responded to reminders to pay
Resolved! Out Of Stock - Item Not Showing Out Of Stock
Hi, So we are running the out of stock option and have some items with 0 stock, they are hidden from searches and cant be brought and hides the fright options which is good BUT it shows the item as "Your item is for sale " instead of "Item is out of ...
unpaid
why you not paying for me? the order is delivered.
